Returns service is really poor. You have to email for a returns form as there is no portal for this. After 2 emails and no response I had to call for a form and then was refunded the incorrect amount... See more
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See what reviewers are saying
Absolutely delighted with my order from Love Brand! Beautiful clothing and I’m now the proud owner of a gorgeous pair of linen trousers. Everything was beautifully packaged, including a lovely persona... See more
We bought two fabulous men’s linen shirts. The patterns are unique and beautiful. Compliments received on first wearing. I spotted a smashing blue and white silk Blondie blouse that I know will bec... See more
Company replied
Arrived promptly, well packaged. Love the colour, pattern and beautiful quality... expensive tho even at half price! They're a Christmas gift for my partner...hopefully they'll fit. I'm looking for... See more
Company replied
Company details
Written by the company
LOVE BRAND & Co. is the ultimate destination for premium swimwear and resortwear. At LOVE BRAND & Co. we believe in living well and living green. We love the good life and love the planet too and we believe one doesn’t have to cost the other. Giving back and sustainability is the message of love in LOVE BRAND & Co. Our loving ethos runs through everything we do. From how we make our clothes and operate as a company, to our commitment to helping wildlife and communities.
Contact info
5 Park Walk, SW10 0AJ, London, United Kingdom
- 020 7373 8338
- support@lovebrand.com
- lovebrand.com
3.8
Great
430 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from LOVE BRAND & Co.
We are glad to hear that you enjoyed our service, Amy!
Do not hesitate to reach out to us at support@lovebrand.com should you need any help or advice in the near future.
With very best wishes,
Team LB 🐘
Love Brand Hits the Spot
items arrived quickly and Love Brand proposed a substitution to an item ordered that was subsequently out of stock which was proactive and appreciated and love the clothes
7 February 2022
Reply from LOVE BRAND & Co.
Many thanks for such a lovely review, it is very much appreciated by the whole team who tries their best to make LOVE BRAND's customers happy.
Do not hesitate to reach out to us at support@lovebrand.com should you need any help or advice.
With very best wishes,
Team LB 🐘
Fabulous range of swim wear and casual…
Fabulous range of swim wear and casual leisure wear. Especially for men.
Great colours and amazing quality.
7 February 2022
Reply from LOVE BRAND & Co.
Dear Margaret,
Thank you for taking the time to leave such a great review on our products.
We always like to find ways to improve and keep growing and the feedback from the people that have tried our products is very much important to us.
Do not hesitate to get in touch at support@lovebrand.com should you need any help or product advice in the near future.
With very best wishes,
Team LB 🐘
As always beautiful fit and quality
6 February 2022
Reply from LOVE BRAND & Co.
Thank you for taking the time to share such a lovely review, it is very much appreciated by the whole team.
Very best wishes,
Team LB 🐘
Friendly and professional service when…
Friendly and professional service when I returned an item of clothing
5 February 2022
Reply from LOVE BRAND & Co.
Thank you for such a great review, Alan.
Do not hesitate to get in touch at support@lovebrand.com should you need any help or product advice in the near future.
With very best wishes,
Team LB 🐘
A+ service
A+ service. Items arrived quickly and expertly presented with minimal but great-looking packaging. And with a handwritten thank you note!
30 January 2022
Reply from LOVE BRAND & Co.
Dear Cheryl,
Thank you for taking the time to leave us a lovely review.
We are glad to hear that you enjoyed our service and appreciated our handwritten thank you note!
Do not hesitate to reach out to us at support@lovebrand.com should you need any help or product advice in the near future.
With very best wishes,
Team LB 🐘
Nice easy purchase.
Nice easy purchase.
Handwritten label was a bit strange from a large company but delivered stuff was really nice quality - not sure it would justify paying full price, but in sale seemed reasonable!
30 January 2022
Reply from LOVE BRAND & Co.
Hello Nicholas,
Thank you for such a great review.
We are glad to hear that you enjoy our products and their quality; a lot of work is behind the scenes and your feedback is very much appreciated by the whole team.
We look forward to seeing you shopping with us again.
With our very best wishes,
Team LB 🐘
5 star for quality
29 January 2022
Reply from LOVE BRAND & Co.
Fantastic review, Vanessa!
With very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
Thank you for such a great review.
We are glad you enjoy our products and values and we look forward to seeing you shopping with us again.
With our very best wishes,
Team LB 🐘
This is one of my favourite boutiques
This is one of my favourite boutiques. I love going into this wonderful vibrant space with sales assistants that are friendly but not pushy. Beautiful clothes-huge fan of M.A.B.E.
I look forward to my next visit when I am next in the area. Definitely worth popping in.
19 January 2022
Reply from LOVE BRAND & Co.
Thank you for leaving us such a great review, Trish!
We look forward to welcoming you in our stores again very soon.
With very best wishes,
Team LB 🐘
Great shirts!!
Great shirts! Awesome quality and fit!!
Usual issues with DPD not checking with neighbours, but quickly resolved by the customer service team.
16 January 2022
Reply from LOVE BRAND & Co.
Hello Ged,
Thank you for taking the time to share your experience.
We are glad to hear that the Customer Service team managed to resolve this for you, should you need any further help do not hesitate to message us at support@lovebrand.com.
With very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
So so great to hear Peter. Thanks so much for leaving a review. Helps us to maintain.. and improve our service! With thanks,
Team LB 🐘
Alexandra (Westbourne grove store) was…
Alexandra (Westbourne grove store) was very helpful in choosing, pairing, wrapping, everything a shopper would love to experience in any store at any time!!! Definitely back for this summer's outfits....
29 December 2021
Reply from LOVE BRAND & Co.
So great to hear. Thank you for such a wonderful review. Means a lot. We will make sure Aleks receives this feedback! See you in the Summer!!!
Overall great Service
Great shipping service and speed of delivery. Beautiful packaging with sincere handwritten thank you note inside the box. Product is beautiful. So glad to be buying something that will benefit saving the elephants!
24 December 2021
Reply from LOVE BRAND & Co.
So pleased you received good service and to hear that you had an all round fab experience. Great to hear from a happy customer. We very much hope you had a wonderful Christmas and New Year. With thanks, Team LB.
Love this shop love this brand.
23 December 2021
Reply from LOVE BRAND & Co.
👌 Thanks so much!! Hope you had a fab Xmas and NY. Team LB
Wonderful assistance in store
20 December 2021
Reply from LOVE BRAND & Co.
Lovely to hear this. Thanks so much Peter. Glad to hear you had a great experience. Hope you had a wonderful Xmas and NY. With thanks,
Team LB 🐘
Excellent store
Excellent store, best service London has to offer and amazing coffee.
19 December 2021
Reply from LOVE BRAND & Co.
Such a fab review! Thank you so much for sharing. Means a lot to the team! Hope you had a Happy Xmas and NY. With thanks,
Team LB 🐘
Very quick delivery
Very quick delivery. All items were as described and really good quality. All emails were answered quickly. Thank you very much. Will definitely buy again. Would love to come and see the shop.
17 December 2021
Reply from LOVE BRAND & Co.
Please do! We would be honoured to welcome you to the store! Great to hear you had a great experience with us and that you were happy with your the service provided and with the product. We very much hope you had a wonderful Xmas and NY. With thanks,
Team LB 🐘
Great product and great service and…
Great product and great service and after sale service
14 December 2021
Reply from LOVE BRAND & Co.
Thanks so much Christopher, for your lovely review. With all the best for 2022. Team LB 🐘
Good prompt service and great product
12 December 2021
Reply from LOVE BRAND & Co.
Wonderful to hear that you had a positive experience. We hope you had an brilliant Christmas and NY. All the best, Team LB 🐘
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