loveholidays IE Reviews 

48,178
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 11,107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy and straightforward booking process, often highlighting the helpfulness and expertise of the staff who assist with holiday choices and budget. Many people appreciate the clear presentation of options, total prices, and flexible payment plans, including monthly installments, making holiday planning enjoyable and stress-free. However, some customers also noted difficulties when trying to amend existing bookings, sometimes experiencing slow responses. A few other people also felt that initial price quotes were not always transparent, with unexpected additional costs appearing later.

What people talk about most

Holidays

Customers had positive experiences with holidays, often praising the ease of booking, wide selection, and... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as easy,... See more

User experience

Users describe positive interactions with the user experience, often highlighting how easy and... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting good and reasonable prices,... See more

Service

People report positive experiences with service, often highlighting that everything goes smoothly from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kate was really helpful i havnt booked or gone on a holiday in over 8 years. She made everything so smooth for me would highly recommend love holidays and if your uneasy about doing it yourself onlin... See more

Rated 5 out of 5 stars

My Love Holidays sales rep Robyn Murray was absolutely amazing. She dealt with my phone call, then constant & multiple email queries until my holiday was fully booked successfully. Amazing. Thank you... See more

Rated 5 out of 5 stars

Staff member was excellent, had checked out holiday online but was not completely sure as we needed to attach to same holiday as friends, so we called by phone. Unfortunately I cannot remember her nam... See more

Rated 5 out of 5 stars

LOVE Holidays just seem to have trips and accommodation to the many places on my bucket list. I often travel solo for5 to 7 days, like to be couriered to and from airports and to stay in hotels close... See more


Company details

  1. Travel agent
  2. Travel deals

Written by the company

At loveholidays.ie, a fast growing travel website, we allow our customers to search for their holidays based on their individual requirements from a range of criteria such as multiple dates, star rating, budget or tripadvisor rating but unlike most travel sites, we do not require our customers to choose a destination. Our experienced and friendly team are on standby to help our customers find their perfect holiday at the best available price, in one easy search.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

48k reviews

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1-star

Asks customers to review

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How this company uses Trustpilot

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4.6

All reviews

(48,178)

10,289 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I had a very easy and stress-free…

I had a very easy and stress-free experience booking with love holidays, finding my selected dates with ideal flights and in a prime location was very easy on the app and the deals are very affordable, ive got 2 more weeks until I travel but so far I am very happy

25 July 2026
Rated 3 out of 5 stars

Be careful when booking using Love…

Be careful when booking using Love holidays & Ryan air , they don’t offer you the -10kg baggage & after booking the algorithm kicks in & the costs go up

1 August 2026
loveholidays IE logo

Reply from loveholidays IE

Hi Owen,

Thanks for getting in touch.

I really appreciate you taking the time to share your comments with us, and I’m sorry for any disappointment your recent experience with us may have caused.

Airlines like Ryanair manage their own baggage options and prices, which can change quickly depending on live demand. We always show the most up-to-date baggage options and prices provided by the airline when you book through loveholidays. If you've already booked and want to add more bags, you can do this easily in Manage My Booking or directly with the airline.

Please be assured the comments have been shared and noted, and will be used as feedback as we continue to improve our service and customer experience.

With best wishes,
Warren

Rated 5 out of 5 stars

Top notch service

I was having difficulty with the website and then Kate Fitzakerly rang me and sorted everything. I have to say she was both helpful and so kind to deal with. I will be contacting her in the future as I book with Loveholidays several times a year.

30 July 2026
Rated 2 out of 5 stars

City break to Budapest

Was booking a city break to Budapest. 4 other couples booking at the same time 4 others booked no issue we got a ‘pending’ on our booking. After an hour on the phone finally got it sorted. But love holidays tried to up the price of our holiday by €70 claiming the flight went up and the room we wanted at hotel was no longer available…. I think if booked at a price love holidays should honour it and take the hit. We book all our holidays with them a little goodwill goes a long way. Had to battle to get it at the same price as everyone else.

1 August 2026
loveholidays IE logo

Reply from loveholidays IE

Hi Dawn,

Thanks for taking the time to leave a review.

I really appreciate you taking the time to share your feedback, and I’m sorry to learn of your disappointment following your experience with us.

Booking requests can take up to 72 hours to process, and on rare occasions when we may be unable to confirm a booking at the original price or availability we'll contact you to advise of this.

We work on live systems which does mean pricing and availability are both subject to change until a booking has been confirmed. We appreciate this can be disappointing.

We can see your holiday is now confirmed and we hope you have a great time.

Please be assured your comments have been shared and noted, and will be used as feedback as we continue to improve our service and customer experience.

With best wishes,
Warren

Rated 1 out of 5 stars

Very bad and horrible service and this…

Very bad and horrible service and this app never trust

1 August 2026
Unprompted review
loveholidays IE logo

Reply from loveholidays IE

Hi Mourad,

Thanks for taking the time to leave a review.

I really appreciate you taking the time to share your comments with us, and I’m sorry to learn of your disappointment following your experience with us.

I’d like to take a look into your feedback further and so for me to do so, I’ll need some more information from you. A private message has now been sent to you via Trustpilot with a request for the further details we’ll need.

This will arrive in a separate email from Trustpilot so do keep an eye on your email inbox folders to spot this.

Once you’ve received the email please fill out the requested information, and I’ll then be back in touch with a reply as soon as we can.

We're looking forward to hearing back from you soon,

Amy.

Rated 4 out of 5 stars

I can't fault booking with love…

I can't fault booking with love holidays, we always have the best time in the hotel and with the flights but yous should really start doing a loyalty promotion/discount for loyal customers ie the amount and the more expensive holidays you book with love holidays the bigger the discounts you should get, my family has always booked with love holidays but this year we very close to changing

24 July 2026
Rated 1 out of 5 stars

If no stars were an option I'd have…

If no stars were an option I'd have picked that. 1 star review is being generous.

Booked and paid for a family holiday to depart Ireland on the 8th August 2026. On 29th July 2026 I notified love holidays i noticed an error or an issue with my booking. This came to light when I tried to book in additional luggage only to find the airline had changed our flight to the 7th August. My love holidays app stated my original booking on the 8th August was complete and in green so I rang them to find out what the issue was. After speaking to sandy the AI bot for 10 mins who did her absolute best to hang up on me I eventually got to speak to an operator who told me our flight was changed and they "forgot" to notify me. 9 days before my holiday!!
This is when the fun starts after numerous phone calls and emails back and forth they offered ridiculous flights which I rejected and had to book my own flights and transfer which is NOT REFUNDABLE. When I asked to speak to a manager I was refused and when I asked in numerous emails I was also refused. I am out of pocket already 550€ which is not including my luggage situation. There is zero accountability only an apology. I am raging we booked our family holiday with them. I should've mentioned my family holiday consists of 14 people and 11 others were notified of this issue 7 weeks ago. Only I tried to add another bag I would have never have known about the change and would only have found out either the night before to check in or in the airport.
Zero refunds offered
Zero accountability and
Zero shits given by love holidays
Avoid at all costs..... my advice book the dearer holiday cause in the end with these cowboys you'll end up paying way more anyway.

1 August 2026
Unprompted review
loveholidays IE logo

Reply from loveholidays IE

Hi Lesley,

Thanks for taking the time to leave a review.

I really appreciate you taking the time to share your comments with us, and I’m sorry to learn of your disappointment following your experience with us.

I’d like to take a look into your feedback further and so for me to do so, I’ll need some more information from you. A private message has now been sent to you via Trustpilot with a request for the further details we’ll need.

This will arrive in a separate email from Trustpilot so do keep an eye on your email inbox folders to spot this.

Once you’ve received the email please fill out the requested information, and I’ll then be back in touch with a reply as soon as we can.

We're looking forward to hearing back from you soon,

Amy.

Rated 3 out of 5 stars

Disappointed stay

I was very disappointed with my stay at this hotel. It was definitely not worth the price I paid. The room was not as clean or well-maintained as advertised, and the overall condition of the hotel was below expectations. The service was poor, with staff showing little interest in resolving issues or making guests feel welcome.
For the amount this hotel charges, I expected much better quality, cleanliness, and customer service. Unfortunately, the experience did not match the cost, and I left feeling that I had wasted my money.
I would not recommend this hotel to anyone looking for good value. There are much better options available for the same price or even less.

22 July 2026
Unprompted review
loveholidays IE logo

Reply from loveholidays IE

Hi Spiridon,

Thanks for taking the time to leave a review.

I really appreciate you taking the time to share your comments with us, and I’m sorry to learn of your disappointment following your experience with us.

I’d like to take a look into your feedback further and so for me to do so, I’ll need some more information from you. A private message has now been sent to you via Trustpilot with a request for the further details we’ll need.

This will arrive in a separate email from Trustpilot so do keep an eye on your email inbox folders to spot this.

Once you’ve received the email please fill out the requested information, and I’ll then be back in touch with a reply as soon as we can.

We're looking forward to hearing back from you soon,
Warren

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