Lovely pod is a joke. Advertising high-end quality products and sending you cheap knock off versions. They will not give you a full refund and you are stuck with your disappointing item. Do not recomm... See more
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Placed an order for a 15th Wedding Anniversary Gift. It arrived fairly quickly. Unfortunately the item was damaged. In contacting LovelyPod, I sent them a picture of the damage and they asked for th... See more
Their communication process is lacking. I will change this review if they fix it, but I ordered three sweaters on December 15th and immediately asked if it was possible to get these by Christmas becau... See more
Thank you for asking about my experience with LovelyPod. I have given a '1 star' for two reasons. Firstly, because I ordered back in June and have yet to receive my order and secondly, expecting a r... See more
Company details
Written by the company
Lovelypod: Meaningful Gift Ideas for Grandma, Grandpa, Mommy and Daddy
Contact info
Lovelypod, 7800 Records Street Indianapolis, IN 46226, United States
- contact@lovelypod.com
- lovelypod.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Not worth the price
Their website misrepresents the products they sell. I got a cheap-looking piece of acrylic for $30 which is absolutely absurd. Lesson learned to not buy from a sketchy no-name website.

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Communication is awful
Communication is awful. I still haven't received an email letting me know why my package isn't on the way. I'll never purchase from this company again.

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Great Quality T Shirts
Shipped on time, and arrived in great shape. Very good quality T shirt and excellent, thick printing on the shirt! Would definitely buy from them again.

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Order has not arrived after a month and a half
Ordered a memorial hoodie for Christmas. Order was placed the beginning of November. It is now the end of December, and the item hasn't shown up. Sent an email two weeks before Christmas, and got a genetic email saying my purchase was on its way. Order is still not here. Once more emailed the company, and nobody will reply or even give me a tracking number. If it doesn't arrive after New Years, I want to cancel the order, and get a refund. Also ad Saya reliable shipping, which was false advertised. I won't be buying from this company anymore.

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Very poor quality items - do not purchase from Lovelypod
I purchased a law enforcement Christmas ornament with a very deceptive photo (the ornament appeared to be a 3D replica of a tactical vest & gunbelt). I got a cheaply made piece of acrylic with a photo (blurry at best) in the acrylic. I also ordered a keychain that was also horrible quality. I spent over $40 on these two items that are NOT even worth $2. DO NOT ORDER FROM THIS COMPANY!!

Reply from Lovelypod
I’m satisfied!
I recently bought a slims Irish pub billiards shirt for my APA team and the quality is amazing on the shirt. I had the shirt custom made and this company responded to all my needs very promptly and swiftly. Their customer service is great and I had no problems.
I highly recommend this company if you want personalization and a reliable company that will make sure they get the job done but also meet your expectations.
I’ll definitely buy more customized items from this company again!

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Product does not match appearance or description
The item I ordered was described as "Personalized Basenji sleeping in a tiny cup." I was expecting to receive a three-dimensional cup but instead got a sticker image of a dog applied to a piece of acrylic. This company needs to be honest in representing its products to the public. Very disappointed and will not order from them again.

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Buyer beware - not as it appears
The ornament that I ordered was not 3D. They have false advertising for what they actually produce and their customer service is horrible.

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DO NOT BUY ANYTHING FROM THIS VENDOR!
I wish I had looked at reviews before ordering. I am very disappointed with their product. It is false advertising and a ripoff! Looks nothing like their ad. Looks more like a plastic gift tag. And there isn't much I can do. DO NOT ORDER THEIR PRODUCTS!

Reply from Lovelypod
Purchased a Sleeping Angel Acrylic Dog…
Purchased a Sleeping Angel Acrylic Dog Keychain. Picture of the product shows a 3D dog. Looks beautiful. The product they send you is a flat piece of plastic with a dogs picture printed on the back and roughly sawed out. Can't return because they claim it was made exclusively for me. Do not buy.. A piece of junk. Misleading advertising.. A real ripoff!!!! Wish i could rate lower. I stand dy this review. They deceive you with their product pictures.They said they refunded me but never did. They lie about everything. Don't trust them..

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Still waiting for a Christmas ornament…
Still waiting for a Christmas ornament which is supposed to be gift for my grandson. Very dsisappointd.

Reply from Lovelypod
I should have checked the other ratings…
I should have checked the other ratings about this vendor because I, too, have been scammed by Lovelypod. I paid $19 plus shipping for what I thought was a little angel dog Xmas ornament. They said the ornament was acrylic, so I thought it was a figurine - not a cheaply-made plastic piece of trash. I will be filing complaints with anyone who has oversight of these vendors. I find out that Lovelypod is not accredited with the BBB - gave them a D+ rating. I want my credit card credited for the cost of the item. Obviously, I can't recoup the cost of postage. I will not stop until I get my money back!

Reply from Lovelypod
More like gift tags than nice ornaments
Ther ornaments did not meet my expectation. An image enclosed in a flat acrylic finish is not worth $22!
They actually look more like gift tags. Wa test to hive these as gifts- but they’re too skimpy.

Reply from Lovelypod
I ordered the personalized Tri Glide…
I ordered the personalized Tri Glide ornament. It is not at all what I expected when I saw it in the catalogue. The catalogue does not contain a picture of what you actually get. It is not 4 x4 inches and it is not cut so that the acrylic doesn't show around the picture. The size is including the round top is 3.5 x 2.75 inches. I am very unhappy with this purchase. I feel this is false advertising and I would like to be reimbursed. I sent this note to customer support at Lovelypod and received an email back from Judge me. I do not wish to join judge me just to leave a review and it looks like one cannot do that unless they join. I regret ever buying anything from Lovelypod and never will again.
update- I have received several unsatisfactory emails from Lovelypod customer service explaining why their product is not as it should be but not offering me an option to send it back or get reimbursed. I wish I had known about all of the reviews for the ornaments before I had purchased from them.

Reply from Lovelypod
Lovelypod/gearhumans and other aliases
Lovelypod, aka gearhumans and a slew of other sites lies about its address and changes its name as it continues to run deceptive practices. The addresses listed are related to Wyoming and Indiana scam addresses.
UPDATE: PayPal is reviewing the company, LovelyPod, for fraud.

Reply from Lovelypod
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