Lovely pod is a joke. Advertising high-end quality products and sending you cheap knock off versions. They will not give you a full refund and you are stuck with your disappointing item. Do not recomm... See more
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Placed an order for a 15th Wedding Anniversary Gift. It arrived fairly quickly. Unfortunately the item was damaged. In contacting LovelyPod, I sent them a picture of the damage and they asked for th... See more
Their communication process is lacking. I will change this review if they fix it, but I ordered three sweaters on December 15th and immediately asked if it was possible to get these by Christmas becau... See more
Thank you for asking about my experience with LovelyPod. I have given a '1 star' for two reasons. Firstly, because I ordered back in June and have yet to receive my order and secondly, expecting a r... See more
Company details
Written by the company
Lovelypod: Meaningful Gift Ideas for Grandma, Grandpa, Mommy and Daddy
Contact info
Lovelypod, 7800 Records Street Indianapolis, IN 46226, United States
- contact@lovelypod.com
- lovelypod.com
2.0
Poor
238 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I ordered an ornament type product for…
I ordered an ornament type product for my grandson and thought it was being delivered the first of last week and it still isn’t here, in fact it’s in Nee York and I am in Alabama! We have a tradition of my grands coming over, getting their new ornaments and hanging all of them on the tree. Now I will have to go buy and spend more money on an ornament after spending 25.00 on this one so he will have an ornament to put on the tree for this year until his gets here, if it gets here. At this point I would not use this company again, but may reconsider should the product be worth the wait!
Disappointed and frustrated customer!
6 November 2022
It’s been almost a month and I shave…
It’s been almost a month and I shave yet to receive my item. I’m a first time customer and this isn’t a pleasant experience.
5 November 2022
Be very careful when you order anything…
Be very careful when you order anything from Lovelypod. I bought an item and the picture they show is not the actual product. You have to read the fine print to realize what you bought is NOT the picture shown. Lesson learned!
24 October 2022
Reply from Lovelypod
Hi Tom,
We're sorry about your bad buying experience. As in our description, the item is made from acrylic and are printed on 2 sides (2D items). You can check the product description on our website. And if the item was wrong printed or anything went wrong, we will solve you the problem.
Everything came out great
Everything came out great, thank you for the beautiful ornaments
1 November 2022
Reply from Lovelypod
Hi Mike Berger,
Nothing is greater than hearing that you love the item.
It's our pleasure to serve you.
And it's a big encouragement for us to improve our service.
Hope to see you come back to our store soon
Completely wrong item
I ordered a personalized shirt and received a random sweatshirt unrelated to my order.
18 October 2022
Reply from Lovelypod
Hi Angie Simpson,
We truly apologize for the bad experience that you had. After checked the problem and saw you're not satisfied with the item. We refunded you the payment and messaged you. Please help us check the payment again and if you have any problems, please contact us.
I like your products
I like your products. I have purchased several items in the past and just recently bought some of the ornaments as gifts for friends and family.
1 November 2022
Reply from Lovelypod
Hi LYNDA SALVATORI,
Thank you so so much for choosing us and it was our pleasure to serve a lovely customer like you!
Hope to see you come back to our store soon
Very very disappointed
For 1 the site says printed and processed in the USA, which is a lie..It shipped from Italy....Then normally a 2x which I bought is very over sized on me and it's not at all, they run very very small...Its not even sweatshirt fabic and very thin...And it took almost a month to receive...I will not buy from the company a second time .I am very very disappointed
21 October 2022
Reply from Lovelypod
Hi Carla,
We're sorry about your bad buying experience. Our company is located in the US and we have factories international.
As in our description, the shirt is made from a 95% polyester and 5% spandex blend.
We contacted you and explain the time frame for shipping of the shirt and if you have any problem with the product please contact us.
Compared to the picture on your…
Compared to the picture on your website, I was extremely disappointed in the gift I bought for my friends. Picture appeared as a beautiful glass Boston terrier when it turned out to be a cheesey piece of plastic. I would have given a vote of zero stars if were an option.
21 September 2022
Reply from Lovelypod
Hi Thomas Mauldin II,
We're sorry about your bad buying experience. As in our description, the item is made from acrylic and are printed on 2 sides (2D items). You can check the product description on our website.
Though the product was nice it came…
Though the product was nice it came late and I no longer had a need for the shirt. I asked to return it and they told me they do not accept returns for it is not defective. Lesson learned to make sure I read the return policy. On the front page it states "reliable shipping, easy returns:" Both of which are false.
28 September 2022
Unprompted review
Reply from Lovelypod
Hi Sharon,
We truly apologize for the bad experience that you had.
Thank you for your compliment for our product. We're glad that the shirt came nice. If the product came in bad condition, we will replace you or accept the return. However as you can see our product has of good quality, also it was customized only for you.
We have contacted you in the message, we hope that we could resolve this problem for you. Thank you
Pumpkin 🎃 shirt Very nice and very easy to use
Very nice and very easy to use! Fast service too!! Love the Shirt and I’m sure my kids will to!!
10 September 2022
Reply from Lovelypod
Thank you so so much for choosing us and it was our pleasure to serve a lovely customer like you!
Hope to see you come back to our store soon
I didn't get what you advertised in the…
I didn't get what you advertised in the picture of a YORKSHIRE with angel wings. I recieved a picture of a Yorkshire between 2 plastic on a key chain. NOT Happy...In your add it was not advertised that way.It looks very cheap for $27.00. I won't be ordering again. This don't make me happy. Take my credit card off your database I won't be ordering again NOT HAPPY...
8 September 2022
Reply from Lovelypod
Hi Norine Cocciolone,
We're sorry about your bad buying experience. As in our description, the items are made from acrylic and are printed on 2 sides (2D items). You can check the product description on our website.
Bad quality
Bad quality! In pictures you can see that its a different type of uniform and its a simple t shirt from China! Not recommend.
8 September 2022
Reply from Lovelypod
Hi
We're sorry about your bad buying experience. We have contacted you and if you have any problem with the product please contact us
It is what I expected
It is what I expected, but took forever to get here. But she loved it.
5 September 2022
Reply from Lovelypod
Hi Richard Violand,
Thank you so much for choosing us.
We hope to give you an even better shopping experience next time!
Reply from Lovelypod
Hi SJC,
Thank you so much for sharing it. Your feedback means so much to us and we hope to serve you again soon!
I’m very thankful.
I’m very disappointed with my poster, it was wrinkled & dents all over it .This was supposed to be a beautiful memorial of my Mother, sadly it’s not . I want a full refund please .This company expressed how sorry they were, then promptly refunded my money. I appreciate them for taking care of me , very respectful for that .
4 September 2022
Reply from Lovelypod
Hi Carolyn Bone,
We are sorry about your purchase this time. If our product has a problem as you said, we will support replacement or refund for you. We have actively contacted you already. You can check your email to get the best support
Baseball ornament …
Ordered a ornament of my grandson baseball picture and it looks absolutely great
4 September 2022
Reply from Lovelypod
Thank you so so much for choosing us and it was our pleasure to serve a lovely customer like you!
Hope to see you come back to our store soon
Unhappy never received product
It has been two weeks and I have not got my product. I will be sending it back, because we needed it by now
2 September 2022
Reply from Lovelypod
Hi Bonnie Tatoris,
After checking, we noticed that tracking number will be updated in the next few days. Please wait for it
Worth the wait
The shirt I ordered for my husband with our Golden Reteiver on it turned out so amazing! He loves it! It took a while too ship but it was worth the wait! Shirt is well made and the graphics are amazing.
13 August 2022
Reply from Lovelypod
"Thank you so much for choosing us.
We hope to give you an even better shopping experience next time!"
STILL NOT DELIVERED
11 August 2022
Reply from Lovelypod
Hi Jane Vonasten,
We're sorry about your bad buying experience. However, we have checked the order was successfully delivered on 1st Aug. We have sent you the tracking number in your mail. You can check your email and we will assist you in the best way
Reply from Lovelypod
Thank you so so much for choosing us and it was our pleasure to serve a lovely customer like you!
Hope to see you come back to our store soon
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