Original order lost in mail and never received. Love pop Happiness Team responded to request for assistance. After a few communications a replacement order was processed with tracking number. Order r... See more
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A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami. Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.
Contact info
68 Harrison Ave, 02111, Boston, United States
- 888-687-9589
- hello@lovepopcards.com
- lovepopcards.com
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Replied to 100% of negative reviews
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There should have been more .
There should have been more of a selection instead of 4 of one that was blah to start with. No greeting inside was a real downer. I expected more for the price and won’t order again.
They looked cheap…very disappointing.

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Customer service representative was…
Customer service representative was very helpful and thorough when dealing with problems caused by the website checkout process

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The woman taking my order was clear
The woman taking my order was clear, friendly, and knew what she was doing

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Leila
Leila, the rep I spoke with was very easy to speak with. This is not the first time I reached out to you by phone. I have always been very satisfied with your representatives. Thank you!
Lost but found
The first card I ordered never arrived at my daughters so I had to reach out to customer service to resend. They resent the order and my daughter loved it.
I love your company
I love your company. She's did a wonderful job helping me. I send your cards to my friends and they all wait for them. I feel I send them the best cards there is. Thank you so very much.
Best customer service experience ever
Best customer service experience ever. Mistake was my misunderstanding on prices, and they credited me anyway!!
Not to mention awesome cards
My daughter sent me one for my…
My daughter sent me one for my birthday. And I been hook on these cards ever since Thank you for your talent staff
High quality, delightful design
I love the high quality of my cards! They are well made and delightfully designed -- well worth the price. Thank you.
This company is awesome
This company is awesome, customer service is clearly 5 *, And on top of that, their cards/products are amazing. My recipients call me every time they receive one of the Pop-up cards from me, Makes my day and theirs as well.
I highly recommend this site!
In this modern age of electronics where you're expected to know which icon to select it's nice to know that there is at least one company that has real people available 7 days a week to help seniors (80 years old) with problems that arise.
I was most upset with a product I received that was not correct. I called on a Sunday morning and spoke with a delightful customer service individual that walked me through reordering the product I wanted AND gave me credit for the incorrect product I had already received. To say that I was delighted is an understatement. I have called other customer service numbers only to get lost in a phone tree that I eventually hang up totally frustrated. Not so with these folks. I highly recommend these folks.
I received an incomplete order
I received an incomplete order, and the customer service representative was able correct the quickly and in considerate manner.
THE ultimate perfect greeting card for any occasionWAY it’s not the cost. It’s the joy it brings not just in words, but in sound and sites.
The ultimate greeting card for any occasion quality above all cost is immaterial for the love and delight. It brings to all and sound color and motion.
Limited help
We spoke to a customer service rep but were unable to delete from our account a credit card number that we no longer use because it was stolen along with our identity in a recent theft.

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The customer service agent was…
The customer service agent was fantastic! I forgot her name, but you can probably tell by my phone number— 408-981-2567– she was very helpful and resolved my issues quickly and was very pleasant

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I wanted to learn exactly the standard…
I wanted to learn exactly the standard shipping window and the rep was excellent

Reply from Lovepop Cards
SO EMBARRASSED
Your customer service women was absolutely wonderful and promptly got a new card on it's way. BUT that does not excuse the fact that you lost the original order, but managed to charge my credit card on time. The birthday card will now be arriving 6 days late instead of a week early, as planned.

Reply from Lovepop Cards
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