Lovers Canal Cruises Reviews 

Was supposed to got in the boat at 18:15 and we just enter at 19:15.
After that the light show was nothing special for the price.
This was a overpriced experience.

tickets were not attached at email 23/12/23

Reserved and paid tickets for an evening trip. When we got there, there were long queus waiting for their boat. After waiting for almost an hour and havent moved a single step we decided to go away. Very bad planning and service. Pick another boat company.

Was Expecting a really vibrant light show, but instead got 2-3 arts. Audio guide was not helpful. And the price that was charged for this was completely rubbish. More like a scam. Only bother going if you have lots of money to waste or you like boat rides. Pathetic experience.

It was okay, employees making good lines for the different boates. But the tour was a bit decepting …..

The most dehumanising experience of my life. Waiting in a cold water filled f’ing sidewalk for over an hour after our scheduled time. Be ashamed.

The Amsterdam Light Festival cruise does not worth what it costs. You can't see well, the comments are boring, and it was badly organised (no separate queues according to your boarding hour).

Went on the Amsterdam Light festival tour. The hop on hop off boat is not suitable at all. Sitting backwards far from the window makes it hard to look outside. Additionally, the audio guide was not running in sync with where we were.

The organization was totally unhelping and the crowds were uncontrolled. They told us we were too early, we went later and we entered the boat 40 minutes later. The windows of the boat were blurred and the description of the audio guide sounded like the guy who did it was smoking marihuana.
Horrible, it is better to waste your time looking at a loaf of bread

Issues: Had to come next day despite booking on 25 Dec due to no vacancy. No waiting area and relatively high priced
Good thing: Boat is clean and on time.

Seats very small, extremely warm in boat, dirty toilet, staff at entrance aren’t the kindest or most helpful.
The driver did its work grand. City is beautiful. But wouldn’t recommend this company.

Smooth shopping experience! Took less than 5 minutes. Thank you

Have 2 tickets at 19:30, we arrived 10 minutes in advance, however cruise did not depart until 20:10. We had to wait outside fully exposed to the cold . Other people had issues with subsequent schedules due to the delay of the cruises. Young lady, representative of Cruise company, was not able to answer when and how we can get a boat. very poor and impolitely communication and service

Great host/captain, she made us feel welcomed and had great sense of humour. Perfect duration, interesting facts and easy to understand (English) descriptions (for us as foreigners)

Terribly disappointing! Don't waste your money on this cruise. Find another company. What lights are they referring to in this, "light festival?" The lights that people put in their widows? I don't understand how we were suckered into taking this "lovers cruise." Hardly any special lights were displayed and if there was a light another boat covered it and we "cruised" passed. It's a day later and I still can't get over the fact that we took this boat but saw more lights walking. Once again, don't waste your money.

Overbooked. 40 mins late. Lights festival is a huge disappointment. Tickets are way too expensive for the overall experience.

Not a light festival

There were hardly any lights around the city for us to watch. It felt like a huge scam.