Lovers Canal Cruises Reviews 

no food or drinks were allow on the boat, the audio system didn't work and the windows and glass were dirty and foggy so you didn't have a good view

Reservation was at 1915. Our boat didn’t arrive until 1930. Terrible viewing from the boat. Overcrowded and I witness a staff being rude to an other customer.

The lovers boat doesn’t serve well for the light festival. The seats are not good and I was turning my neck to see the lights properly and now I have pain.

Great friendly cruise. Just about the right mix of history and humour to make for a very pleasant hour.

Our tour left late, all of the windows on the boat fogged up including the ones on the roof. This made the Light experience hard to enjoy. The condensation on the roof and windows was so bad it was dripping on us unless we constantly wiped them. I personally wouldn't recommend unless you bring warm clothes and sit out in the open area at the back of the boat for the whole tour to experience everything without interruption.

I thought the experience was beautiful, and the lights and commentary was brilliant. However, the massive flaw to the experience was a ticket and queueing situation. We booked to get on the boat at 6:45. However, when we turned up there was a huge queue with everyone who had booked tickets for the evening. When approaching the desk to ask if it was right for us to be waiting they advised time was just time and not to rush.
We then proceeded to wait in the queue for an hour and 45 minutes before finally getting on the boat!
When you book for a time you expect to get on close to that time!!

Lots of the lights were missing , the commentary was sporadic,late and about art that wasn't even on display or was too late and we had passed it. My back and neck hurt a lot because I had my back to the lights the entire trip and had to sit really uncomfortably. The 3 headphone Jack's didn't work either

I think the normal tour would be nice but I was super disappointed in the lights tour.

Perfect! Romantic and cosy. Definitely recommending.

We were in the cold for more than 45 minutes waiting for the boat that was nowhere close to come, they asked us to wait another 30 at least. Eventually we left because we had 4 kids with us and we are asking for a refund.

It is really good, the captain was great

we missed the ride because one of the crew member put us in the wrong queue

We had a great trip on the Canals! Great narration as we went along and plenty time for wonderful photo moments! Driver was so nice and concerned that we not get cold. He had blankets and pillows to make us comfortable. Would recommend for sure!

it is very good. Very nice :) . they will take a good trip

The boat is comfortable, the tour was ok, but after 20 mins the windows started to get foggy and the experience changes a lot. Visibility soon decreased and it made it boring.
Also, the audio guide is poor, as when set to Italian, it kept switching back and forwards between english and italian, leaving my parents un-engaged.

The boat ride is difficult to enjoy when you sit the opposite direction.

More details needed to spot the house we are seeing and the guide describes.
More times than not we could not find the building being described by the tour

Boat was too full, unabling to see the light sculptures in a proper way. Also: for that price there should be at least one (hot) drink included. There weren’t any drinks at all. Also, the windows weren’t clean and while Lovers cannot do anything about it, the ALF this year was really unimpressive, not like other years. Hard pass for next year and I won’t recommend it to anyone.

We booked for 8:30pm and arrived at 8:15pm only to queue for an hour and 15 mins in the freezing cold before getting on a boat at 9:30pm. What was the point in booking a slot at 8:30pm, when it was quite clearly simply a free for all.
And TBH the whole excursion didn’t fail to disappoint, the exhibits for the Festival of Light were poor.
Over promised, over priced, poorly organised and one to definitely avoid.

We waited for 50 minutes to board the boat even though we had bought our ticket and designated time earlier that day online. Staff weren’t that helpful in apologising for the delay.

Really enjoyed this 1hr trip via canals Amsterdam.. Shame it was foggy but did not spoil anyway.
Cosy on board as heated inside..
Would recommend Lovers.
John
Dublin

The advertisement for the 1 hour Amsterdam Lights cruise was overblown. A number of light installations on the Amstel weren’t mentioned at all and even one, an arch resembling a triumphal arch through which the boat passed,was not pointed out. The audio talks mainly about houses (number such and such) which, in the dark, are very difficult to identify and so the information given is of little use. Much of the information is either widely known or advertises other ‘attractions’. Looking forwards from the front seats the view was restricted by clouded windows which would have benefited greatly from a wiping blade being run across them prior to departure, a 30 second job. Lastly, the staff were pleasant and helpful, it just the routine had become tired and stale and so any need for improvement could not rest on their shoulders.