We had a delightful 2 hour canal tour with our very friendly and competent captain, Pat. Our "City Sightseeing" cruise took us through a variety a neighborhoods, and Captain Pat added information not... See more
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The boat is comfortable, the tour was ok, but after 20 mins the windows started to get foggy and the experience changes a lot. Visibility soon decreased and it made it boring. Also, the audio guide... See more
We booked for a specific time but even being 20 minutes early was not enough since there was a que with app. 300 people… The festival itself was even more disappointing. A free walk through the... See more
Company replied
We booked for 8:30pm and arrived at 8:15pm only to queue for an hour and 15 mins in the freezing cold before getting on a boat at 9:30pm. What was the point in booking a slot at 8:30pm, when it was... See more
Company replied
Company details
Written by the company
Step on board of one of our many canal cruises to see Amsterdam from it’s best angle, the water. We have a canal cruise for every occasion and all types of weather. Get comfortable and enjoy the sights of the city while listening to the captain and/or the audio guide tell you about the world around you.
Contact info
Prins Hendrikkade 25, 1012 TM, Amsterdam, Netherlands
- +31 (0) 20-2143111
- hello@lovers.nl
- lovers.nl
3.0
Average
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Dinner canal cruise is a must - even if you did a daytime canal tour!
This was a great canal cruise! I enjoyed seeing the scenery at night. The captain's commentary was great. I loved how he talked to us, but didn't talk the entire time. Very nice! I loved that it was 2 hours - as we got to see so much. The food was also very good, as was the wine and wait staff. I highly recommend this - especially to those who have done a daytime canal cruise. We have done 2 of those previously - a shared tour and a private canal tour. Evening brought something totally different.
18 November 2022
Reply from Lovers Canal Cruises
Dear Bridget Koester,
We are incredibly grateful that you took the time out to leave us a 5 star review.
Amsterdam is one-of-a-kind, don't you agree?
We are amazed to hear you had a nice time in the city.
Also, we completely agree that the cruise is a really nice way to see our beautiful city while having a nice dinner on board.
We would like to thank you for your kind words about our team, we are doing our best to provide the best service to our guests.
We hope to see you again.
Kind regards,
Lovers Canal Cruises Amsterdam
Lots of smoke and noise
Lots of smoke and noise! No More diesel Engine boat. Real disaster. Worst Cruise company in Amsterdam.
20 November 2022
Reply from Lovers Canal Cruises
Dear Marcin,
Thank you for your review.
We are really sorry to read that we could not meet your outlooks.
We still hope that you could have an incredible time in our lovely city.
Have a great day!
Kindest regards,
Lovers Canal Cruises Amsterdam
The explanation of area was not clear…
The explanation of area was not clear in which direction is it
20 November 2022
Reply from Lovers Canal Cruises
Dear Afshin,
Thank you for your feedback.
We are doing our best to make the audio guide as interesting as possible, so we will use your comment to improve the experience.
We hope that regardless of this situation, you had a wonderful time in Amsterdam!
kind regards,
Lovers Canal Cruises Amsterdam
Nice round in Amsterdam
It was foggy inside the boat which made it hard to see outside.
The audio was ok to spark attention about places you might want to visit
21 November 2022
Reply from Lovers Canal Cruises
Dear Somaya,
Thank you for your kind review.
We are glad to read that you liked the cruise and the audio guide.
We will take your comments into consideration while moving forward, so we can make the guest's experience as pleasant as possible.
We hope you had a lovely time in the city.
kind regards,
Lovers Canal Cruises Amsterdam
Reply from Lovers Canal Cruises
Dear Monty Watermelon,
Thank you so much for the 5 stars!
We are delighted to hear that everything was great :)
We are truly delighted to hear that you got to see our beautiful city from a different perspective.
We hope to welcome you back on board in the near future!
Kind regards,
Lovers Canal Cruises
The boat was 45min late!
I was 45min waiting for the boat, even when I had time slot ticket. In a que, in the cold wind... The trip lasted 45min, but the offer I payed was for 60min.
19 November 2022
Reply from Lovers Canal Cruises
Dear Petra,
Thank you for your review.
We are really sorry to read that your experience with us did not fully meet your expectations. Our boats depart daily every 30 minutes, so we will look into this matter and we will forward your comments to our management team.
We hope that regardless of this you had a lovely time in the city.
kind regards,
Lovers Canal Cruises Amsterdam
Easy to use website with easy access to…
Easy to use website with easy access to dates and times. Good explanation of different trips. Good price.
15 November 2022
Reply from Lovers Canal Cruises
Dear Mark,
Thank you so much for the 5 stars!
We are happy to read that the booking was smooth and easy.
We hope you had a lovely cruise and we also hope to welcome you back really soon!
kind regards,
Lovers Canal Cruises Amsterdam
Good 1 hour canal cruise
Good 1 hour canal cruise, showing the highlights of Amsterdam, with automated audio guide.
15 November 2022
Reply from Lovers Canal Cruises
Dear Johannes,
Thank you so much for the 4 stars!
It makes us so happy to know that you enjoyed the cruise with us.
We hope we can welcome you again in the future!
Kind regards,
Lovers Canal Cruises Amsterdam
Easy to Book Easy to Find
Easy to book, easy to locate boarding site and nice cruise!
13 November 2022
quick summary of the beautiful Amsterdam and not the usual tourist part
The additional explanation of the ferry driver
11 November 2022
Reply from Lovers Canal Cruises
Dear Stephanie Young,
We are incredibly grateful that you took the time out to leave us a 5 star review.
We are really happy that the booking was smooth and easy.
We hope you had a lovely cruise!
kind regards,
Lovers Canal Cruises Amsterdam
Beautiful but it was raining
It was beautiful and the idea to Tell their story about the city was amazing
I think also it will be a good idea if they add restaurant
6 November 2022
Reply from Lovers Canal Cruises
Dear Diana Tanase,
Thank you so much for taking the time to leave us a 4 star rating - it's much appreciated.
We are delighted to hear you enjoyed the audio guide about Amsterdam. Regarding your comment about adding a restaurant, we are happy to inform you that we do offer some catering cruises! Be sure to check them out on our website. :)
We hope we can welcome you again the future!
Kind regards,
Lovers Canal Cruises Amsterdam
Easy to order tickets online
Easy to order tickets online; orderly embarkation; narration could've been improved
4 November 2022
Martin our Guide made it! Excellent
Martin our Guide was EXCELLENT!! We all had a fantastic time, it was absolutely brilliant. Got to see so much, was really enjoyable
5 November 2022
Reply from Lovers Canal Cruises
Dear Aislinn O Driscoll,
Thank you so much for the 5 stars!
We are happy you had a great time with us and we hope that we can welcome you back soon.
Thank you for your kind words about the staff, always happy to help!
Kind regards,
Lovers Canal Cruises Amsterdam
I’ll never let go Jack
The cruise was so overbooked that me and my partner either has the choice to sit separately on a lovers cruise… or sit out the back. The back had no option of the audio tour and also it was hailing rain. We sat in the heavy rain for an hour. Normally I wouldn’t mind the heavy rain but it is pretty cold in Amsterdam at the moment. In way it was romantic in a facing disaster kind of way.
3 November 2022
Reply from Lovers Canal Cruises
Dear Ashleigh,
Thank you for sharing your experience with us.
We are really sorry that your experience was not as expected. As we are always committed to the happiness and satisfaction of our guests, we would look into this matter and we will use your comments to improve the experience.
We really hope that regardless of this you had a lovely time in the city.
Kind regards,
Lovers Canal Cruises Amsterdam
Reply from Lovers Canal Cruises
Dear Sarah Gehres,
Thank you for your kind review.
We are so happy to read that you joined the cruise!
We are delighted to hear that you enjoyed the experience.
We hope to welcome you on board again in the future!
Kind regards,
Lovers Canal Cruises
Lovely cruise by night along the canels…
Lovely cruise by night along the canels of Amsterdam
31 October 2022
It was very crowded and we couldn’t see…
It was very crowded and we couldn’t see anything ,no body was their to arrange the people seats so it was very uncomfortable i hope next time be better
31 October 2022
Reply from Lovers Canal Cruises
Dear Ahmed sameir alani,
Thank you for taking the time to share your experience with us.
We are sincerely sorry to read that you felt the canal cruise was crowded and not as you anticipated.
We appreciate you taking the time to provide us with helpful feedback. We will take all of it into consideration as we strive to continuously improve guest experiences.
However, we do hope you had a lovely time in Amsterdam!
kind regards,
Lovers Canal Cruises Amsterdam
Reply from Lovers Canal Cruises
Dear Daniel H,
Thank you for the lovely review!
We are delighted to hear that everything was great :)
We are truly delighted to hear that you got to see our beautiful city from a different perspective.
We hope to welcome you back on board in the near future!
Kind regards,
Lovers Canal Cruises
Low quality service and crowded
29 October 2022
Reply from Lovers Canal Cruises
Dear ADan,
Thank you for taking the time to share your experience with us.
We are sincerely sorry to read that you felt the canal cruise was crowded and not as you anticipated.
We appreciate you taking the time to provide us with helpful feedback. We will take it into consideration.
However, we do hope you had a lovely time in Amsterdam!
kind regards,
Lovers Canal Cruises Amsterdam
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