Lovesmoments Reviews 

779
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 528 reviews, reviewers had a great experience with this company. Many customers enjoy connecting with friendly, respectful, and sincere people globally, finding the platform a pleasant space to meet others without pressure. Reviewers frequently praise the staff for their kindness, reliability, and helpfulness. The platform is often described as easy to use, quick, with good pictures and information. However, some customers noted difficulties with platform functionality, including finding personal information, search issues, or problems with account deletion. Some reviewers also expressed dissatisfaction with the perceived lack of real interaction, the requirement to purchase credits for communication, and concerns regarding profile authenticity.

What people talk about most

User experience

Consumers find user experience to be ambiguous, with some praising its ease of use, quickness, and good... See more

Staff

Reviewers mention positive feedback about staff, highlighting their kindness, honesty, and respectful... See more

Website

People report ambiguous experiences with the website, with some finding it easy to use, quick, and fast, with... See more

Application

Customers consistently note ambiguous experiences with the app, with some expressing satisfaction and looking... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing frustration over the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kindness . It is utmost for me after all I have been through . You have shown me people , who are just that . Thoughtful and kind . I am impressed thus far with your organization . Thank you … 🌷🌷�... See more

Company replied

Rated 4 out of 5 stars

Feels great so far but I can't seem to find out how to find my own info to update or find out where charges are

Company replied

Rated 5 out of 5 stars

had been using two others alongside this one for a while. both made me feel rubbish about myself in different ways . deleted them both last month. still on lovesmoments. that says enough I think.

Company replied

Rated 5 out of 5 stars

Signed up on a Sunday evening nothing planned bit of a whim. Had a couple conversations that first night went to bed thinking ok this is fine. Woke up to messages. Kept checking throughout the next da... See more

Company replied


Company details

About Lovesmoments

Written by the company

Lovesmoments

Lovesmoments Explained

Lovesmoments is an online platform built around a simple belief: romantic conversations may be the beginning of something truly special. Lovesmoments.com is designed for those ready to communicate with intention — with a clean interface, thoughtful features, and a team committed to your experience.

Transparency & Trust

Lovesmoments is a legitimate, established platform. Is lovesmoments.com legit? Yes — and many users can be verified through our third-party identity verification process, led by an industry-leading vendor. Explore Lovesmoments reviews from users and discover honest community perspectives on our platform. Visit Lovesmoments and start connecting with real purpose.

Platform Features

We provide interactive messaging tools, personalized profiles, and mobile-website access designed for communication anywhere. The platform covers everything our users need to engage confidently and naturally.

Safety & Support

Lovesmoments takes active measures to minimize unwanted content. Users can report any behavior they find inappropriate, and our responsive support team is available throughout. Complex issues are typically resolved within five business days.


Contact info

3.9

Great

TrustScore 4 out of 5

779 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(779)

778 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

i signed up to meet black men aged 55…

i signed up to meet black men aged 55 to 75. I’m meeting the total opposite. I’ve wasted my free credits talking to people who aren’t my target audience.

13 July 2026
Lovesmoments logo

Reply from Lovesmoments

Please try reviewing your filters and profile settings, and if the issue continues, contact support@lovesmoments.help with the email linked to your account and examples of the suggestions you received. Our team can check what may be affecting your matches and help with your settings.

Rated 2 out of 5 stars

none of the pictures looks authentic…

none of the pictures looks authentic original they all are generated by AI so it makes me very skeptical as if there's real people I'm communicating with or if it's AI.

13 July 2026
Lovesmoments logo

Reply from Lovesmoments

We take concerns about AI-generated photos, profile trust, and AI-like communication seriously. Platform safety is an important priority for us, and many profiles are verified according to our Terms of Service to help maintain a safer communication environment. Misleading profile activity, photo misuse, automated behavior, or deceptive communication is not allowed.

If specific profiles or pictures made you feel this way, please contact support@lovesmoments.help with profile details or screenshots so our team can review them directly.

Rated 5 out of 5 stars

Exelente

Exelente! Is Beauty full aplication fot My........

13 July 2026
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Reply from Lovesmoments

Qué bueno saber que la aplicación te está gustando tanto, gracias por compartirlo.

Rated 4 out of 5 stars

Everyone seems trustworthy not like…

Everyone seems trustworthy not like other sites

13 July 2026
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Reply from Lovesmoments

Knowing the community here feels different from other sites is exactly what we work toward, thank you for sharing that.

Rated 5 out of 5 stars

Good conversations

Good conversations, good people, good site

5 July 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

Good conversations and good people are exactly what the platform is built around, thank you for noticing.

Rated 3 out of 5 stars

I don’t believe this site ever results…

I don’t believe this site ever results in person-to-person meet-ups.

It would be helpful if you listed CITIES along with country locations.

15 May 2026
Lovesmoments logo

Reply from Lovesmoments

If you need help adjusting location preferences or search settings, our support team is available at support@lovesmoments.help.

Rated 2 out of 5 stars

Are theese bots?

Are theese bots?

12 July 2026
Lovesmoments logo

Reply from Lovesmoments

Automated activity, misleading behavior, or misuse of the platform is not allowed, and many profiles are verified according to our Terms of Service.

If specific profiles or messages made you question this, please contact support@lovesmoments.help with the details so our team can review them directly.

Rated 1 out of 5 stars

The cost of credits is ridiculous

The cost of credits is ridiculous! I can't afford that. You are as bad as the scammers that took everything from me. And that's why I am so sceptical of these thousands of dating sites. I am better off alone.

12 July 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

Some interactive options on the platform use credits, and the total cost depends on how often those features are used.

If you would like help reviewing credit usage, available options, or your account settings, please contact support@lovesmoments.help so our team can assist directly.

Rated 3 out of 5 stars

So far it’s cool to chat to people

So far it’s cool to chat to people, but it’s kinda hard when you have to pay to chat to people.

12 July 2026
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Reply from Lovesmoments

If you’d like more clarity on chat options or credit use, our support team is available at support@lovesmoments.help.

Rated 5 out of 5 stars

Great

Great, i like it!

11 July 2026
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Reply from Lovesmoments

So glad you're enjoying the platform, thank you for sharing!

Rated 5 out of 5 stars

Came back to online dating

Came back to online dating after years away. Better start than last time by a lot

30 June 2026
Unprompted review
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Reply from Lovesmoments

A better start this time around is exactly what we'd hope for anyone coming back.

Rated 5 out of 5 stars

Msrsvillosa

12 July 2026
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Reply from Lovesmoments

¡Nos alegra mucho saber que la experiencia ha sido tan maravillosa para ti!

Rated 3 out of 5 stars

Exciting

My first time here but i think it's exciting to meet new people

12 July 2026
Lovesmoments logo

Reply from Lovesmoments

If there’s anything that could make your experience even better as you continue exploring, our support team is available at support@lovesmoments.help.

Rated 5 out of 5 stars

Good so far

Good so far
I just don’t like the fact that I have to pay
I’m not desperate honestly
I’m not paying money to meet men with all due respect
Although I do understand the conditions for every app so no hard feelings it’s just my opinion
Thank you anyways

11 July 2026
Lovesmoments logo

Reply from Lovesmoments

Your feedback on the pricing is noted and completely understood. If you ever change your mind or have questions about available options, feel free to reach out to us at support@lovesmoments.help.

Rated 5 out of 5 stars

Interesting

Interesting website not sure if I like it yet

11 July 2026
Lovesmoments logo

Reply from Lovesmoments

Hope you give it a little more time, and feel free to share what would make it feel like a better fit for you.

Rated 1 out of 5 stars

Waste of money and time.

I opened two separate accounts under the same name talk to the same people, and after I closed one account and opened the other one within a matter of a days time for the people that I had talked to, didn’t have a flipping clue what I was talking about who I was or anything and I left plenty of data that they would’ve totally remembered to not forgot who I was. This site is a joke.

11 July 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

We take concerns about profile consistency and suspicious conversations seriously. If you interacted with the same profiles from two accounts and noticed responses that did not match the previous communication, our team should review those cases directly.

Misleading profile activity or deceptive behavior is not tolerated on the platform. Please contact support@lovesmoments.help with the account emails, profile details, and any message examples so our team can investigate the situation properly.

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