Lovesmoments Reviews 

819
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 528 reviews, reviewers had a great experience with this company. Many customers enjoy connecting with friendly, respectful, and sincere people globally, finding the platform a pleasant space to meet others without pressure. Reviewers frequently praise the staff for their kindness, reliability, and helpfulness. The platform is often described as easy to use, quick, with good pictures and information. However, some customers noted difficulties with platform functionality, including finding personal information, search issues, or problems with account deletion. Some reviewers also expressed dissatisfaction with the perceived lack of real interaction, the requirement to purchase credits for communication, and concerns regarding profile authenticity.

What people talk about most

User experience

Consumers find user experience to be ambiguous, with some praising its ease of use, quickness, and good... See more

Staff

Reviewers mention positive feedback about staff, highlighting their kindness, honesty, and respectful... See more

Website

People report ambiguous experiences with the website, with some finding it easy to use, quick, and fast, with... See more

Application

Customers consistently note ambiguous experiences with the app, with some expressing satisfaction and looking... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing frustration over the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kindness . It is utmost for me after all I have been through . You have shown me people , who are just that . Thoughtful and kind . I am impressed thus far with your organization . Thank you … 🌷🌷�... See more

Company replied

Rated 4 out of 5 stars

Feels great so far but I can't seem to find out how to find my own info to update or find out where charges are

Company replied

Rated 5 out of 5 stars

had been using two others alongside this one for a while. both made me feel rubbish about myself in different ways . deleted them both last month. still on lovesmoments. that says enough I think.

Company replied

Rated 5 out of 5 stars

Signed up on a Sunday evening nothing planned bit of a whim. Had a couple conversations that first night went to bed thinking ok this is fine. Woke up to messages. Kept checking throughout the next da... See more

Company replied


Company details

About Lovesmoments

Written by the company

Lovesmoments

Lovesmoments Explained

Lovesmoments is an online platform built around a simple belief: romantic conversations may be the beginning of something truly special. Lovesmoments.com is designed for those ready to communicate with intention — with a clean interface, thoughtful features, and a team committed to your experience.

Transparency & Trust

Lovesmoments is a legitimate, established platform. Is lovesmoments.com legit? Yes — and many users can be verified through our third-party identity verification process, led by an industry-leading vendor. Explore Lovesmoments reviews from users and discover honest community perspectives on our platform. Visit Lovesmoments and start connecting with real purpose.

Platform Features

We provide interactive messaging tools, personalized profiles, and mobile-website access designed for communication anywhere. The platform covers everything our users need to engage confidently and naturally.

Safety & Support

Lovesmoments takes active measures to minimize unwanted content. Users can report any behavior they find inappropriate, and our responsive support team is available throughout. Complex issues are typically resolved within five business days.


Contact info

3.9

Great

TrustScore 4 out of 5

819 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(819)

814 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The men are grateful and very…

The men are grateful and very respectful plus they have a bonus for maturity.

15 July 2026
Lovesmoments logo

Reply from Lovesmoments

It's lovely to hear the men here have left such a positive impression, especially when it comes to respect and maturity.

Rated 5 out of 5 stars

Great platform

Great platform. user friendly.

15 July 2026
Lovesmoments logo

Reply from Lovesmoments

Your review helps us stay on track, thanks for sharing it.

Rated 3 out of 5 stars

I don’t like that you guys can decide…

I don’t like that you guys can decide what we send

14 July 2026
Lovesmoments logo

Reply from Lovesmoments

If you believe something was restricted by mistake, please contact support@lovesmoments.help with the details, and our team can check the situation for you.

Rated 4 out of 5 stars

Im still testing

Im still testing

14 July 2026
Lovesmoments logo

Reply from Lovesmoments

Hope the experience keeps impressing you as you explore more of what the platform has to offer.

Rated 1 out of 5 stars

I’m giving the lowest rating because my…

I’m giving the lowest rating because my profile was blocked after I bought credits. Customer support either can’t or won’t explain anything; they don’t respond at all, just send generic replies. But the money has definitely been taken, and I can’t access the site

13 July 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

We take concerns about account access, blocked profiles, payments, and support communication very seriously.

We would like to investigate your case properly. Please provide your account details so our team can check what happened, or contact us directly at support@lovesmoments.help using the email linked to your account. Please include any payment details, screenshots, or previous support replies so we can review the situation and assist you further.

Rated 5 out of 5 stars

Excepcional

14 July 2026
Lovesmoments logo

Reply from Lovesmoments

Nos alegra que la experiencia haya sido tan positiva, gracias por compartirlo.

Rated 5 out of 5 stars

I love the number of ladies that are…

I love the number of ladies that are willing to connect and also the easy access to the system without the usual rigorous questioning.

13 July 2026
Lovesmoments logo

Reply from Lovesmoments

Really glad the access felt smooth and the community is living up to expectations on both fronts.

Rated 5 out of 5 stars

Awesome so far

Happy that I decided to join this app

14 July 2026
Lovesmoments logo

Reply from Lovesmoments

So glad you made the leap and that it's been a great experience from the start.

Rated 3 out of 5 stars

i signed up to meet black men aged 55…

i signed up to meet black men aged 55 to 75. I’m meeting the total opposite. I’ve wasted my free credits talking to people who aren’t my target audience.

13 July 2026
Lovesmoments logo

Reply from Lovesmoments

Please try reviewing your filters and profile settings, and if the issue continues, contact support@lovesmoments.help with the email linked to your account and examples of the suggestions you received. Our team can check what may be affecting your matches and help with your settings.

Rated 2 out of 5 stars

none of the pictures looks authentic…

none of the pictures looks authentic original they all are generated by AI so it makes me very skeptical as if there's real people I'm communicating with or if it's AI.

13 July 2026
Lovesmoments logo

Reply from Lovesmoments

We take concerns about AI-generated photos, profile trust, and AI-like communication seriously. Platform safety is an important priority for us, and many profiles are verified according to our Terms of Service to help maintain a safer communication environment. Misleading profile activity, photo misuse, automated behavior, or deceptive communication is not allowed.

If specific profiles or pictures made you feel this way, please contact support@lovesmoments.help with profile details or screenshots so our team can review them directly.

Rated 5 out of 5 stars

Exelente

Exelente! Is Beauty full aplication fot My........

13 July 2026
Lovesmoments logo

Reply from Lovesmoments

Qué bueno saber que la aplicación te está gustando tanto, gracias por compartirlo.

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