My hatobox came beautifully packaged. I love all the goodies inside, the Ankara notebook print is gorgeous and The chin chin and chocolate was really tasty (I've developed a bit of an addiction to Chi... See more
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Love, yours truly never disappoints! Got a Valentine’s Day gift for my partner and as usual, the packaging was great and the deliver was quick. The goodies inside the box were even better, all his f... See more
I had a nice experience. I ordered flowers for someone from outside of Uk. They got them delivered on time
Disgusting service, ordered on the 14th December is yet to be dispatched! No email no communication Money has been taken nothing delivered Your response is all lies
Company replied
Company details
Written by the company
Treat your loved ones with gifts to mark the moments that matter. From chocolate gifts to pamper boxes from Love, Yours Truly.
Contact info
N/A, N/A, London, United Kingdom
- loveyourstrulygifts@gmail.com
- loveyourstruly.co.uk
I had a nice experience
I had a nice experience. I ordered flowers for someone from outside of Uk. They got them delivered on time
17 April 2024
On time and delivered what was expected
8 March 2024
I ordered myself a mystery gift box as…
I ordered myself a mystery gift box as a treat. Lovely items. Very pleased. Will do it again for myself and others
12 March 2024
Unprompted review
Superb, will order again.
Thank you, the products were delivered on the day I requested.
29 January 2024
Disgusting service
Disgusting service, ordered on the 14th December is yet to be dispatched!
No email no communication
Money has been taken nothing delivered
Your response is all lies
14 December 2023
Reply from Love, Yours Truly | www.loveyourstruly.co.uk
14 Dec 01:23 Customer submits order via website
14 Dec; 0953 item was dispatched and tracking number was sent to customer (you can't generate a royal mail tracking number without shipping the item )
20 Dec, 20:38 : customer notified us the item hadn't arrive
20 Dec, 20:47 : we advise customer we will investigate and circle back
20 Dec, 22:56 customer is offered a replacement or refund
22 Dec: 04:47 & 04:48 customer demands a refund after sending emails threatening to go to Facebook and Google Reviews inspite of being offered a refund
22 Dec: 06:31 & 06:32 Refund is issued and 2 emails are sent to customer to advise the refund has been issued
22 Dec: 06:21 customer sends another email detailing feedback
22 Dec : 08:41 customer submits this review.
You should have received an email earlier this morning to confirm your refund. This customer's situation was an anomaly. The parcel was sent and the tracking details were shared with the customer. Royal Mail misplaced the parcel. They were promptly offered a refund and or a replacement, as always thanks for being so candid, forthcoming and transparent with your feedback. It's been a pleasure. Merry Christmas and blessings to you and your loved ones this holiday season 🎄
Great company, and customer service. Lovely gifts for all events.
Great company, with lovely gifts for all events. Good selection, and value for money. Either it’s for family or business clients, we use them all year around. Thanks for all your help, and we will spread the word as your company and customer service never lets us down. Keep it up, and we wish you continue to grow.
1 November 2023
My order 1346
My order 1346, arrived on time and was amazing quality. Brought an amazing smile to the mother of my children. Highly recommended for great service and quality gifts. Thank you 😊
15 March 2023
Unprompted review
I ordered from love yours truly sitting…
I ordered from love yours truly sitting in India and indeed was surprised with the kind of service received and the responses from their team.
26 January 2023
Unprompted review
The BEST gift hampers!!!
LYT will be the only place I order any hamper gifts from now on. Hands down THE BEST. The quality of items, the detail, design, delivery and care put into these hampers are unmatched.
You will not be disappointed!
Thank you LYT!!!! X
1 December 2022
Unprompted review
Great delivery and nice gift
9 March 2023
Unprompted review
Easy to order on the website and my…
Easy to order on the website and my daughter loved the gift!! Delivery was quick and on time so very happy with the purchase the only thing was you can’t write anything in the message box to say who the gift came from so, I think it maybe a problem on the website other than that was great!
10 February 2023
It really very good before odder I very…
It really very good before odder I very scared how was the service this nd that but now when my odder come I m so happy they are very good
7 February 2023
Unprompted review
Satisfied with the purchase and reached…
Satisfied with the purchase and reached on time which was the best thing
10 January 2022
Unprompted review
Amazing service and product!
13 April 2022
Unprompted review
Love
Love, yours truly never disappoints! Got a Valentine’s Day gift for my partner and as usual, the packaging was great and the deliver was quick. The goodies inside the box were even better, all his favourite chocolates!
Thank you x
18 February 2022
Great services
15 February 2022
Fake flowers were delivered instead of…
Fake flowers were delivered instead of real ones. Very disappointing gift .
11 February 2022
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