Loving Foods Reviews 

2,021
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fresh taste and exceptional quality of the organic fermented foods, noting that deliveries consistently arrive promptly and in secure packaging. People also appreciate the simple online ordering process and the wonderful health benefits they experience from regularly adding these products to daily meals. However, some people mentioned occasional issues with leaks during transit and expressed dissatisfaction regarding delivery problems and missing refunds. A few customers experienced damaged goods upon arrival and felt that the after-sales support handling of these delivery issues could be significantly improved.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the fermented foods and drinks are delicious,... See more

Quality

Consumers find quality to be positive and consistently praise the delicious taste and organic ingredients of... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive promptly and... See more

Customer service

Reviewers consistently share positive feedback about customer service, describing it as first-class, second... See more

Order

Users describe positive interactions with order, highlighting an easy and quick process alongside prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We both love eating fermented cabbage and vegetables. The flavour of each variety helps us to compliment our varied cusine we enjoy eating. For example, we love the pink Kraut with Japanese food, whil... See more

Rated 5 out of 5 stars

I have been purchasing Loving Foods Kimchi for years, mostly the Kimchi with Turmeric & Black Pepper and Ruby Kraut. Both of these are wonderful additions to my main meals, mostly I add to my salads.... See more

Rated 5 out of 5 stars

I am a regular customer of this company and think their products and customer service is second to none. The products arrive via Royal Mail safely with clear instructions about storage. I eat their sa... See more

Rated 5 out of 5 stars

I buy the fermented veggies in the large jars. They are very well made products. I've tried a fair few from other companies over the years but Loving Foods just puts the whole thing together so m... See more


Company details

  1. Fitness and nutrition
  2. Food Manufacturer
  3. Food producer
  4. Fruit and Vegetable Processing
  5. Produce wholesaler
  6. Tea Wholesaler

Written by the company

We’re good for you, we’re tasty, we’re organic - we’re fermented, naturally. Our range of fermented, unpasteurised food and drink is full of friendly, helpful bacteria and made right here in the UK, by us. Are you Loving Foods yet?


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,021)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

The sauerkraut from Loving Foods has…

The sauerkraut from Loving Foods has become my favorite, contributing significantly to my gut well-being. Regular deliveries have simplified maintaining this benefit. Unfortunately, I had to reduce my sauerkraut intake while breastfeeding, affecting my subscription. Despite this, I'm eager to resume it later. The company impresses me; their packaging is highly secure, and they include all necessary details.

3 February 2026
Unprompted review
Rated 2 out of 5 stars

Poor quality products and no refund for…

Poor quality products and no refund for missing goods. Ordered a bunch of jars of sauerkraut but the product came with the juice leaked out in half of the jars. They say it is okay on their website, but the cabbage ends up being dry and not as juicy and crunchy as when the juice does not leak out.

Another issue is that they did not offer a refund of a failed delivery. The delivery company said that the parcel was delivered to my doorstep - not to me in person. I have not seen the parcel myself and certainly not received it. The company did not issue me a refund.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Big shoutout to the folks at Loving…

Big shoutout to the folks at Loving Foods. Their website is very informative they clearly are passionate about what they do which is so refreshing to see. I ordered 2 jars of raw sauerkraut, they arrived quickly and packed very safely. I’ve only ever eaten pasteurised sauerkraut before but after becoming aware of the benefits of those good bacteria’s for the gut microbiome I’ve now opted for the raw stuff and I will never look back. I have been eating it straight from the jar it taste superb.
Thank you for such a pleasant transaction and the effort you put into organic produce.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

Package arrived and everything had…

Package arrived and everything had leaked everywhere. it was disgusting. I've sent them messages and had no reply. I would avoid this company!

11 July 2024
Unprompted review
Loving Foods logo

Reply from Loving Foods

Hi S,

Live fermented food can often leak in transit - it's part of the nature of food containing live bacteria and it is mentioned in a quite a lot of places on our website. That said, occasionally customers may miss this information.

We do always respond to customer emails though so if you didn't receive a response, we either didn't receive your email, or our reply may be sitting in your junk folder.

You can get in touch with us at support@lovingfoods.co.uk if you need more information.

All the best,

The Loving Foods Team.

Rated 3 out of 5 stars

Products themselves are wonderful, but

Products themselves are wonderful - sauerkraut and kimchi, jars packed full but 3 issues

Jars are impossible to open, I stuck a knife to make a hole in lid to make it pop still didn’t work. I’ve been fortunate with some but not others, embarrassingly had to go over to neighbours to help, he’s strong and even he struggled.

The amount of packaging is obscene - I get why but it’s a lot of plastic

Sunscribe and save doesn’t work, I get sent links to redo which don’t work as my credit card won’t take a payment

14 August 2024
Unprompted review
Rated 1 out of 5 stars

I only bought one product

I only bought one product. Sauerkraut juice with caraway and juniper. First thing I have to mention is the smell I have tipped five of the six bottles I bought down the drain and I can’t get rid of the rotten garbage smell. I drank half a bottle it is extremely acidic and strong tasting. It is awful. The next time half & I started vomiting until it all came up. Very unpleasant. It is vile the other products might be lovely but this is a shocker. Don’t buy.

12 February 2024
Unprompted review
Rated 3 out of 5 stars

Good company but Careful which product you order

Oooo it’s a bit harsh giving three stars really but some of the products do not taste good
The standard organic kimchi is great but the Hot’n’Smoky should come with a jaw warning 🤣 it has thick cut cabbage stalks just rammed in the jar , it’s very dry and unbelievably rubbery to chew , and chew you must or in my case spit it out , it really not a good texture to eat . Which is pretty sad really because the taste is good but you wouldn’t want to have your food squeal against your teeth while trying to eat it .
Come on Loving Food guys make your reviews on your site more accessible to the likes of myself who order direct from you.
The other jar of the standard kimchi was great Hot’n’Smoky I would not take one again if they were free

1 February 2024
Unprompted review
Rated 5 out of 5 stars

The products arrived well-packaged and…

The products arrived well-packaged and on-time.
They are excellent products: I have not been able to find better anywhere, either locally or on the net.
These products, along with organic kefir, have been fundamental in helping me to cure my acute colitis, which was disabling - as anyone who has suffered it will know. I was able to cancel my colonoscopy and return to a normal life (well, whatever one of those is).

14 October 2023
Rated 5 out of 5 stars

I really enjoy Loving Foods…

I really enjoy the "Loving foods" sauerkraut, best I've tasted and getting a regular delivery made it easy to keep good gut health. Frustratingly, I've been told while breastfeeding that I had to cut out Sauerkraut, while I do still have small amounts I couldn't keep up with the subscription but I will be starting again in the future. Really happy with the company, the jars are sent in a really secure parcel and all the useful information is provided.

27 November 2023
Rated 5 out of 5 stars

Really enjoyed the Kimchi

Really enjoyed the Kimchi, the regular one was quite hot so may try the cool one next time. It’s great to be able to buy organic non pasteurised kimchi as all the shop bought versions are pasteurised and don’t have the same gut health benefits.

14 November 2023
Rated 5 out of 5 stars

Fast delivery

Fast delivery. Taste delicious as always. Having organic sauerkraut with every meal. Hopefully good bacteria kicks in soon. Also brought apple cider vinger for morning shot.

21 November 2023
Rated 5 out of 5 stars

Excellent product and service as usual from Loving Foods.

I'm a regular purchaser from Loving Foods and my experience has always been very good. The delivery is fast and the products always excellent. I've said this before but as these products are live they are much better for you than supermarket one which are usually pasteurised to extend their shelf life, killing the healthy bacteria.

A suggestion, which is probably not possible but it would be nice to have a "Taster Pack" with small jars of various products to try rather than getting a large jar that you might not like. I realise that the cost would probably be prohibitive, just a thought though.

3 November 2023

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