Low Cost Interlock Reviews 

4,062
•
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently experience frustrating delays and long hold times when trying to reach support teams over the phone. People often mention unexpected extra charges, hidden costs, and expensive fees related to maintaining the service. Many individuals also struggle with equipment reliability issues and device malfunctions during daily use. Though some reviewers noted that specific customer service staff members were genuinely helpful and polite during phone calls. Consumers appreciated when individual agents showed understanding and actively assisted with important pricing concerns. A few customers experienced polite interactions despite the broader difficulties encountered with the company.

What people talk about most

Customer service

Reviewers express profound dissatisfaction regarding customer service, highlighting long hold times, rude... See more

Service

Reviewers highlight negative aspects of service, expressing deep dissatisfaction with constant hidden fees,... See more

Product

People report negative experiences with product, expressing deep dissatisfaction due to frequent false... See more

Price

Customers consistently note negative experiences with price, reporting excessive expenses, random charges,... See more

Quality

Clients share negative opinions on quality, frequently reporting that faulty equipment provides false... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I give them two stars and not one because everyone on their customer service line was pleasant. Yet, it can be frustrating navigating their automated system while in a pinch and your device is malfunc... See more

Rated 5 out of 5 stars

Maritza was so great and helpful over the phone. Verrry impressed with her customer service!!!⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

My agent was Rashina, she was very helpful and knowledgeable and understanding of my situation. She is a great person and agent to work with you, I shopped around all day for the interlock and sh... See more

Rated 1 out of 5 stars

Horrible company , on wednesday I needed it to be shipped by friday and paid extra for over night shipping. Friday comes and the part hasn’t arrived to the shop. Calling support is a nightmare, they w... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

We offer the easiest, cheapest, fastest, most reliable interlock. Period. This approach allows you to effortlessly accomplish your interlock obligations to get you back on the road!


Contact info

2.8

Average

TrustScore 3 out of 5

4k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.8

All reviews

(4,062)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

P.o.s

P.o.s. company they say they're 24/7 online customer service, but dont ever answer the f****** phone, I've been on hold for 10 f****** hours

3 May 2024
Unprompted review
Rated 1 out of 5 stars

They delayed my installation for two…

They delayed my installation for two weeks due to shipping issues then finally sent me one and the device was broken didn’t work at all on top of that low cost isn’t low cost they are expensive for junk they give you a used device with someone else’s spit in it and they are still trying to charge my card after 2 months of canceling with them and going through someone else and are still giving me a hard time about refunding me the money I already gave them that they said they would refund would not recommend customer service is rude and worthless go through skyfine usa! No trouble brand new device free calibration and much cheaper than low cost

18 March 2024
Unprompted review
Rated 1 out of 5 stars

Stay away, incompetent and you’ll be on hold for hours

Can’t get a hold of tech support, called a different number and was transferred back to being on hold for 1hr 40 minute. Then was told billing has to give the code for the baid. So then I’m transferred back to tech support and put on hold for another 2 hours. This is a bad bad company, stay away. If you need to get a hold of them good luck.

2 May 2024
Unprompted review
Rated 4 out of 5 stars

I had a good experience with Low Cost…

I had a good experience with Low Cost Interlock. The rep that helped me was friendly and professional in this situation. I was not sure what to expect and I was please with how the process went. I would of placed 5 stars however, I felt that the wait time to speak to someone was long. Other than that, I would use this company for their professionalism and price.

Cheers

23 April 2024
Rated 5 out of 5 stars

Give that girl a raise Erica in tech support

To be honest, since I started using this service, it's been a nightmare and it's only been one month. Following that up though. Today I spoke with Erica in tech support and my God. You should hire a bunch of people just like her to keep things going in the right direction. All I can say is over the top. Nothing but helpful after all the garbage. I've been going through getting this system to somewhat work for me. I just hope that somebody stops by Erica's desk today and tells her good job because she deserves it. I only have a short time to deal with this situation that I created to have an interlock in my car, but I am thankful to have had a chance to let Erica help me.

2 May 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT FALL FOR THE OBVIOUS FAKE 5 STAR…

DO NOT FALL FOR THE OBVIOUS FAKE 5 STAR REVIEWS FOR THIS COMPANY. I’ve gone through 6 months of hell with this company. I am trying to get the device removed now, as I have completed the program. I have been on hold for 4 DAYS. Seriously, 4 days. They answered once a couple of days ago, charged me for the removal, said they had to call me back to schedule the removal appt, and ghosted me.
RUN AWAY FROM THIS COMPANY. RUN AWAY.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Great future

I haven’t started with the company yet, but the initial service has been great! Looking forward to seeing it through.

22 April 2024

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