Low Cost VibesReviews 

963
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and patience, often going above and beyond to secure ideal holiday arrangements. The booking process is frequently described as stress-free and efficient, with many appreciating the clear communication and personalized service. Reviewers are particularly happy with the overall service, noting that their holidays run smoothly and all details are expertly handled. However, some people mentioned issues with receiving documents promptly and felt ignored when seeking clarification on details. A few customers also experienced problems with included excursions not being provided as advertised, or last-minute demands for additional payments for park tickets. There were also instances where hotel locations were not as central as requested, impacting the overall holiday experience.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful and professional, often going above and beyond to assist... See more

Holidays

Customers had positive experiences with holidays, often praising the helpfulness and professionalism of the... See more

Booking process

People report positive experiences with the booking process, often highlighting the helpfulness and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the quick and... See more

Customer service

Users describe positive interactions with customer service, highlighting agents who went above and beyond to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can always rely on Low cost vibes , to provide a stress free process of booking a holiday. This is mainly due to a member of their staff called Ava who i have prodominantly dealt with who goes above... See more

Company replied

Rated 5 out of 5 stars

Ava, once again, blew it out of the park with another remarkable holiday planned and booked! A week in Montenegro was paradise, with a beautiful hotel and location. The whole process was totally stres... See more

Company replied

Rated 5 out of 5 stars

Jack Ross was absolutely brilliant from start to finish. We changed dates, times, and flights more times than I can count, trying to line everything up with our dog sitter, and he handled it all wit... See more

Company replied

Rated 5 out of 5 stars

We booked Disneyland with Harinya as a surprise for our kids. Wow what can I say. Customer service was outstanding, nothing was a problem at all to Harinya. The trip was nothing short of magical every... See more

Company replied


Company details

  1. Travel agent
  2. Holiday accommodation service
  3. Ski holidays
  4. Tour Agent
  5. Tour operator
  6. Travel deals

Written by the company

With our extensive network of over 250 flight partners and more than 170,000 hotels, holiday, car hire, and insurance partners, we aim for cheaper and more affordable holiday rates. Low Cost Vibes, Good Vibes Only! - ATOL PROTECTED


Contact info

4.8

Excellent

TrustScore 5 out of 5

963 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(963)

362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I been talking to Jack Ross for a few…

I been talking to Jack Ross for a few weeks about a honeymoon trip and was happy to help with deals which were very good . And even when I changed mine on destination was happy to give new deal. Quick at coming back to me very nice and friendly. I have paused trip for now but will definitely go back when decided on date o

3 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Tina,

Thank you for taking the time to share your experience. We’re so pleased to hear that Jack was helpful while you were planning your honeymoon, especially when you changed destinations. It’s great to know he provided good deals and was quick, friendly, and responsive throughout.
Whenever you’re ready to revisit your plans, we’ll be more than happy to assist you again and help make your honeymoon extra special.

– Team Low Cost Vibes

Rated 5 out of 5 stars

What else could you score when they…

What else could you score when they have staff like Harinya who listen and search the market for the best all round offers. Will definitely be in touch again soon.

18 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Cheryl,

Thank you so much for your wonderful feedback. We’re delighted to hear that Harinya took the time to listen and search the market for the very best all-round offer for you. That’s exactly the level of service we aim to provide.
We truly appreciate your kind words and look forward to being in touch again soon to plan your next trip.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Booked Disneyland with harinya she got…

Booked Disneyland with harinya she got me a very good deal and done everything she could to help me highly recommend 😊

17 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Katie,

Thank you for your lovely review. We’re so pleased to hear that Harinya secured you a great deal for Disneyland and did everything she could to help. Your recommendation means a lot to us, and we’ll be sure to pass your kind words on to her.
We hope you have a fantastic trip and look forward to helping you again in the future.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Krakow city break

Ava was on hand and very helpful sorting all out and quick to respond to any questions. Highly recommended

12 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Keith,

Thank you for your kind review. We’re delighted to hear that Ava was so helpful and quick to respond to your questions. Your recommendation means a lot to us, and we look forward to assisting you with future holidays.

– Team Low Cost Vibes

Rated 5 out of 5 stars

I have used Low cost vibes for almost a…

I have used Low cost vibes for almost a year now, and let me tell you how amazing people they are. They have been amazing from start to end, last year had an amazing time in Italy 🇮🇹 and Spain 🇪🇸 Barcelona. Leo was my travel expert guide to all my needs, all my questions and worries was fulfilled. Cannot praise Leo enough, he is very attentive and trustworthy with all your travelling needs. Will be using Low cost vibes this year again, a huge thank you to all the team at Low cost vibes your all fantastic at your job. Highly recommend 100%

17 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Sharon,

Thank you so much for your amazing review. We’re thrilled to hear that you’ve had such positive experiences with Low Cost Vibes over the past year and that Leo was able to meet all your needs, answer your questions, and provide trustworthy support.
It’s wonderful to hear that your trips to Italy and Barcelona were so enjoyable, and we truly appreciate your continued trust in our team. Your kind words mean a lot, and we look forward to helping you plan another fantastic holiday this year.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Leo is the man

Leo done a great job no hassle no fuss holiday booked great service and great price

13 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Joe,

Thank you for your fantastic feedback. We’re delighted to hear that Leo was able to make your holiday booking hassle-free, with great service and a great price. We truly appreciate your kind words and look forward to helping you plan your next trip.

– Team Low Cost Vibes

Rated 4 out of 5 stars

Quick answers

Had communications from Jack Ross.
Was very helpful and provided some great information about the holiday.
Even searched for for better hotels and flights to accommodate.
Would recommend their service.

13 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Traveler,

Thank you for your kind review. We’re delighted to hear that Jack Ross was so helpful, providing great information and going the extra mile to find better hotels and flights to suit your needs. Your recommendation means a lot to us, and we truly appreciate your feedback.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Budapest Trip Feb 2026

This is the second trip we have booked with Low Cost Vibes. Ava handled our trip to Budapest and made the whole experience stress free, highly recommended. We will definitely book again 10/10

5 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Traveler,

Thank you for booking with us again and for your continued trust in Low Cost Vibes. We’re delighted to hear that Ava made your Budapest trip completely stress free and that you had such a positive experience.
Your recommendation and 10/10 rating truly mean a lot to us. We’ll be sure to pass your kind words on to Ava.
We look forward to helping you plan your next trip.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Literally the easiest experience I have…

Literally the easiest experience I have ever had booking a holiday!
Leo took so much time with me and my indecisiveness! Nothing was too much trouble! I really feel confident that we made the right decision booking our trip to Disney through Low Cost Vibes.
Thanks again Leo! You are brilliant!🤩

16 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Helen,

Thank you so much for your amazing review. We’re thrilled to hear that this was the easiest holiday booking experience you’ve had and that Leo took the time to support you every step of the way.
There’s absolutely no problem with being indecisive . That’s exactly what we’re here for. We’re so pleased you feel confident about booking your Disney trip with us.
We’ll be sure to pass your lovely feedback on to Leo. Thank you again for choosing Low Cost Vibes. We hope you have the most magical trip.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Thank you Jack for the services

Thank you Jack for the services. Very helpful team and they got themselves new loyal customer. :)

15 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Ammad,

Thank you for your lovely feedback. We’re so pleased to hear that Jack and the team were helpful and that we’ve gained a new loyal customer. That truly means a lot to us.
We’ll be sure to pass your kind words on to Jack, and we look forward to helping you plan your next holiday.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Jack was brilliant

Jack was brilliant, found me exactly what I wanted within the timeframes I had, also managed to get me excursions within my price too. Have already recommended Jack to friends and family and will
Definitely using Jack again!

15 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Garry,

Thank you for your fantastic review. We’re delighted to hear that Jack was able to find exactly what you wanted within your time frame and budget, including your excursions.
It means a lot that you’ve already recommended him to your friends and family .That’s the best compliment we could receive. We’ll be sure to pass your kind words on to Jack.
We look forward to helping you plan your next trip.

– Team Low Cost Vibes

Rated 5 out of 5 stars

I get very nervous booking up my…

I get very nervous booking up my vacation. But Ava made it so much easier for me. I will definitely be going to book again with Low Cost Vibes. As Ave spent a long time with me finding my holiday vacation.
As I never stopped asking questions!
Thank you once again Ava.

14 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Geraldine,

Thank you so much for your lovely review. We completely understand how nerve-wracking booking a holiday can feel, so we’re delighted to hear that Ava made the process much easier and gave you the time and reassurance you needed.
There’s no such thing as too many questions. We’re always happy to help and make sure everything feels just right. We’ll be sure to pass your kind words on to Ava.
We truly appreciate your trust and look forward to booking your next holiday with you.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Leo is amazing

Leo is amazing
He has managed to get us 3 families to get the best deal for Disney Paris
He has tons of knowledge and lots of patience, (even though we kept changing the airports like a million times)

Definitely recommend Leo

11 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Mrs Domenica,

Thank you so much for your wonderful review. We’re delighted to hear that Leo was able to secure the best deal for all three families and that his knowledge and patience made the whole process smooth, even with the airport changes.
We truly appreciate your recommendation and will be sure to pass your kind words on to Leo. We hope you all have an amazing time in Disney Paris.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Quick response to your queries!

Professional and attentive travel agent -Jack Ross had been brilliant and provided timely responses throughout my queries and requests. Will definitely recommend👍🏼

2 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Traveler,

Thank you for your kind feedback. We’re delighted to hear that Jack Ross was professional, attentive, and responsive throughout your queries and requests. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Thank You for the Wonderful Travel…

Thank You for the Wonderful Travel Experience
Dear Low cost summers/ Ava Summers
I wanted to take a moment to sincerely thank you for the excellent service you provided in organizing my recent trip to Paris Disneyland.
From the planning stage to the journey itself, everything was handled with great care, professionalism, and attention to detail.
Your recommendations were spot-on, the arrangements were seamless, and it was clear throughout that you genuinely care about creating a great experience for your clients. Thanks to your efforts, the trip was both relaxing and memorable.
I truly appreciate your support and I'm sorry for the last minute cancellation of my adult son, thanks for your responsiveness, and I would not hesitate to recommend your agency to others or work with you again for future travel plans.
Thank you once again for making this such a positive experience.
Warm regards,
Omolola

7 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Omolola,

Thank you so much for your heartfelt review. We’re absolutely delighted to hear that your trip to Disneyland Paris was such a relaxing and memorable experience. It means a great deal to us that you felt everything was handled with care, professionalism, and attention to detail.
Ava will be especially pleased to know her recommendations and support made such a positive difference, and there is absolutely no need to apologise regarding the last-minute cancellation — we completely understand that plans can change and are always here to help however we can.
Thank you again for your kind words and recommendation. We truly look forward to assisting you with your future travel plans.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Booked a weekend in Barcelona along with tickets to football match…. From start to finish the staff could not have been more helpful. Nothing was too much bother for them and they helped iron out any little issues I had. Really great team. I dealt with Onella at low cost vibes, she was very helpful and responsive to my messages. Would highly recommend and will definitely be using LowCost Vibes again for future holiday bookings.

6 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Louise,

Thank you for your fantastic review. We’re so pleased to hear that your weekend in Barcelona and the football match were a great success. It’s wonderful to know that the team were able to support you from start to finish and help resolve any small issues along the way.
We’ll be sure to pass your kind words on to Onella. She’ll be delighted to hear how helpful and responsive you found her.
We truly appreciate your recommendation and look forward to helping you plan your next holiday.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Brilliant company and Ava couldn’t have…

Brilliant company and Ava couldn’t have been more helpful from start to finish

2 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Christopher,

Thank you for your great feedback. We’re delighted to hear that you had such a positive experience and that Ava was so helpful from start to finish. We truly appreciate your kind words and look forward to helping you again in the future.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Booked visit to draculers castle for…

Booked visit to draculers castle for dec for 8 of us and eva was 1st class helping us booking everything we needed for our trip.
Thankyou

9 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Mr Knock,

Thank you for your kind review. We’re really pleased to hear that Eva provided first-class support and helped organize everything you needed for your December trip. We hope you all have an amazing visit and a fantastic experience.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Harinya is brilliant

Harinya is brilliant, her communications about the details I requested were effecient and so helpful. Fabulous service - thank you.

9 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Lisa,

Thank you for your lovely feedback. We’re delighted to hear that Harinya provided efficient and helpful communication and delivered such a great service. Your kind words mean a lot to us, and we’ll be sure to pass them on to her.

– Team Low Cost Vibes

Rated 5 out of 5 stars

Great service

I dealt with Low cost vibes and the customer advisor was very good.His name was Jack Ross and he was very pleasant and helpful

9 February 2026
Unprompted review
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Reply from Low Cost Vibes

Hi Mrs Carmichael,

Thank you for your kind review. We’re pleased to hear that Jack Ross was pleasant and helpful while assisting you, and that you had a good experience with Low Cost Vibes. Your feedback is much appreciated, and we hope to help you again in the future.

– Team Low Cost Vibes

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