Lowell Group Reviews 

Scammers, haven’t dealt with them before and because of them my credit score is Low!!

Was putting off for a long time to make contact as was very worried, signed in , done a live chat and set up a payment plan very easily , very nice members of staff “Sarah” , thank you

Received a letter from this firm for someone who used to live at our address.
We bought the house and moved in over 10 years ago - all public record.
Previous owners of debt harassed us and ending up having to pay compensation.
Now a new firm is chasing the debt.
I rang their helpline, you're not allowed to talk to anyone unless you owe them.
I rang their complaints line - it just says you can't talk to anyone
I tried to use their online form but they want loads of personal details they don't require as we don't owe them anything.
Clearly just after cash and don't care how they upset or inconvenience innocent and disinterested people.

Why would it not help them to cease harassing unconnected people?

I owed money on a credit card, been chasing me for a long time. Nobody was aggressive but they did have a wrong number for me.
I offered 65% if the debt and they cleared the full amount. I gave them a 3 star mainly because I begrudge paying

This company purchased 11 debts of mine some very old I'm talking over 10 years old on some, they are very aggressive with trying to get their money they don't care if you're on low income or struggling but I had the last laugh as I was given a DRO & writ the whole lot off!
*response to your feedback you take reviews Veey seriously not sure why because you're in the business of hounding people who are struggling financially you pretend to care but the bottom line is you want to suck struggling people dry

Worst Company in the world and the company ask for private health information when health has nothing to do will Lowell and they like Scare and frighten and bully people to break point and customer service is disrespectful and disgusting and there even lie about email sent to you as an error but it is in fact a scare tactic to frighten special need people and more worrying they do not Care about your special needs at all and Lowell are the complete disgraceful and disrespectful to special needs people and Lowell will never stop bullying and frightening people to break point which is completely disgusting and disgraceful and unacceptable behaviour from this completely worlds worst ever company in the world that has completely destroyed me and now I am at breaking point

Unable to take payment, online form does not allow you to submit an inquiry without a UK phone number

And if you’d like a test of their integrity - note how they present their trustpilot score vs what it actually is - in their emails they suggest they have a 5 star rating, if you look closely it’s just that ‘Sharon from Coleraine’ is a single 5 star reviews in a sea of 1 stars

Constant phone calls and texts telling me I had an account with them. Couldn’t complain because you need an account number I didn’t have one (because I haven t got an account!!!). No debt, no current or old store cards are in debt accounts anywhere. Endless texts and calls - not able to block them. Finally got them to take my number off the system when they realised they had the wrong person - wrong address, wrong date of birth. No apology for all the harassment. Disgraceful, unethical scam artists. Shouldn’t be allowed

This company is absolutely disgusting! A fraudulent debt that was sold to them by Three Mobile in my name, after a fraudster has made my life absolute hell for the past two and a half years. I have sent the proof over that has been requested by Lowell, I sent on the 16th May, I then phoned for an update at the end of May, to be told by the advisor to ring back mid June as the e-mail team was behind! I have rang back today to say that they have not even received my e-mail, why was I not told this at the end of May! I have been refused a mortgage renewal because of this fraud on my credit report. IT IS NOT MINE, vile, disgusting company! If you want to try and help me, my reference is 469533830, please find my e-mail and help this nightmare to end for me! I am partially deaf so response by e-mail is desirable.

Lowell are nothing but legalised robbers who prey on the vulnerable. They are trying to get money out of me for an old mobile phone i had 5 years ago with sky and claiming I owe £1100 which i have sent screenshots of this being paid off and settled. They offer bully boy tactics so I sent a stern email to not harass me. They should not be allowed to operate in this country and should be struck off as a debt collector or whoever they are. They are a bunch of mugs if they think I'm paying it when it's already cleared.

I am being chased for a debt (it says originally from JD Williams) I have never had an account with them. I am just going to block and ignore them.

They destroyed my credit file .no evidence provided by them .they destroyed my finance

Endless letters to my old address and have ditched my phone number. Thanks 🤩

Harassment for money from a former property, which the energy supplier dont exist no more (SSE) 😂😂

Absolute muppets.

Wont be paying so so dont bother messaging to say contact you,cause it aint happening. A debt more than 6 years goes barred statute in the uk anyway.

😊😁

They contacted me for a debt they said my son has…which he doesn’t. I explained he is in a medical facility until June 12th. They wanted me to give them the reason he is in there.
I told them I had no idea who they were so I would not me disclosing my sons medical records to them as they have no right to that information.
If they want more information they can take me to court!!

their site never works. Tried couple months ago to update my payment plan. couldn't do it due to errors on their site. Tried now, same thing. life chat won't fix the problem aswell. What kind of excuse do you have for this kind of incompetence?

I received a letter and phone calls from these people concerning an outstanding balance from an old phone contract from 2023 for less than £30.

As it was such a small amount and they were threatening to put a default on my credit history I paid them...only for them to put the default on my report regardless.

Am currently trying to remove it, but now I wish I never spoke to them. DON'T TRUST THEM

Constantly keep sending me out letters email me all the time but since removed my email address asking me for my new email well that's never gonna happen chasing me for a debt with shop direct which is either Littleworths or very but unfortunately the debt was paid back in 2023 when my partner died from cancer so I paid my debts off I mean I owe nothing to anybody now they are trying to con me it to paying the same debt again anyway my accounts were closed down after receiving my final payments it was to late 2024 received a overpayment on both shop direct accounts giving me a cheque for under £2.00 each very laughable and the account was closed down so I can't understand how my debt had been passed on when payments were received and finalised , lowell must be trying to chase old debts not knowing they are no longer active scamming people of all ages for debts never owed pathetic when asked for proof they aint got non anyway if a debt is over 6 yrs they can't legally force you to pay

Under Lowell’s license they are supposed to treat people fairly yet they harass you no end.

Despite asking them for proof of debt several times they have never provided it yet they continue to harass me.

They have also stolen my data and passed it on a clear breach of GDPR.

Unless you have a signed credit agreement you are liable for nothing they are just scammers hoping people will pay.

I have told them if they harass me again I will start charging them.

They have unlawfully put defaults on my credit file which I am getting removed.

So watch out, do your research and put the power in your hands

More threatening letters chasing a 9 year old talk talk debt I have nothing to do with.spoken over on the phone by someone stating they are a lawyer so breaking quite a few laws and reported to the relevant authorities.i now have a recording of this call and the lies told by your staff member.i have never admitted to any debt with talk talk and is statue barred as no ccj for this debt and you have not contacted the county court to get this extended.a quick check shows you are doing this a lot lately after buying up lots of debts.i have also lodged a complaint with Devon and Cornwall police for harassment and trying to obtain money by menace.
Bottom feeding company