Lowell Group Reviews 

Horrible company. Fraudulent debt was sold to them. Lowell tried to badger me into paying for a debt I was not liable for. I have spent 6 months getting evidence to prove the Fraud. Eventually accepted by original company ( Vodafone) and now Lowell. No apology just a message saying they had investigated and found it was fraud ( no I did the investigation) . Do not engage with them make them prove you are liable. They are as big a con artist as the original fraudsters.

Badgering me for a debt settled through an iva. Received letters all through the process despite my management company contacting them and still chasing now I've paid it off. I've accepted that they probably won't stop and I'll ignore them but I still get a nasty jolt of anxiety every time I get a letter . Making a living by putting people through stress and doubt is low and takes a special kind of souless rat. This company seems to be full of them.

SCUM! reported to FCA

Keep contacting me for a person unknown to me but my number is listed ive blocked numbers and texts as they shouldn't have my number so maybe someone messed up either signing up or signing someone up ive tried to report it nothings been done ive resorted to clocking calls and texts for peace
And emailing telling me you've reached out in dm when I have received no communication what email address are you using

Lowell is a company from hell. You would think they are based in Africa or another third world county but no. They are based in the so called first world country and they are allowed to be scrupulous towards the most vulnerable families. I recently received an interim charge notice against my property over a credit card which was owned by a Ltd company and how did they get away with this. It’s shocking and ridiculous. I am going to fight this case tooth and nail. When you ring their number no one picks up or you are number 40 or 50 in the queue which shows you that they go round the country looking to buy these debts for £1 and make millions out of this debts. Trust me it’s high time to expose them. Don’t know how they are registered with the financial conduct authorities. Honestly don’t know. If you notice I have had reviews with them since 2022 if not before then

Phoned up to resolve a dept they don't want to know asking me to confirm my address and my date of birth don't you understand about DATA PROTECTION
I would of thought just my reference number would be enough but no

DATA PROTECTION BREACH

Especially when we cant garentee a third party isn't listening in to the conversation

Lowell references: 384855029, 467673307, 463515262, 160943734, 181392770, 215972951, 220699672, 253373310, 341926632 and 376402871

 

So they tell me i owe them money when I don't I have no contract with them whatsoever I'm a very ill man with life long lung disease.i have ask them to send me the contract I have with them and they can't because there isn't one.i have told them to take me to court but they won't.my solicitors are going to apply for a restraining order at the end of the month because they won't get a penny out of a dying man.plus I'm moving to Spain next month because of my health issues. So good luck with getting any money out of me.im just glad they don't have my phone number or address as at the moment I'm living in a sort of hospital anyway anyway ill say it on here for everyone to see if you think I owe you money then take me to court or just leave me along to live the rest of my life the best way possible. I don't and never have had a contract with you.

Don't DM me I'm not interested in anything you have to say my solicitor will be in contact next week to find out exactly who owns the company so he can bring that person or persons into the court room. I'm not interested in anymore of your bullsht. If you brought a debt as far as I'm concerned along with my solicitor it's yours now not mine I have no contract with you whatsoever. Goodbye

Trust pilot I'm not giving them anymore information this is what they do.i have had to change two phone numbers cancel two email addresses because of them.like I have told them take me to court for the money but they won't because they don't have a leg to stand on .so if you take this review down then your just as bad as them

these muppets are knob ends ask them for a copy of your cca with them they can not because they have any they don't collect on peoples behalf they pay pennies for your debt then say you owe them ask to see proof that you owe them they don't have them any debts Lowell buy means they paid your debt for you they must have a cca credit agreement saying the you have agreed to make payment to Lowell and everyone knows they are lowlife con men/women

absolutely the worst. These clowns buy up so called debt from unscrupulous companies like EE etc. I cancelled my DD with EE years after my contract ended yet they still pursue me for a device That I no longer use or own. Lowel's don't care and just chase the money. £63 I will NEVER pay for this as I do not owe it. Many letter back and forth but they don't care. Complete gangsters!

harrass even though you informed them off identiy fraud. constant letters and threaats to make me pay for a credit card i never took out.
i suffer mh and disabiltiy and live alone with my children. they need to stopp triied to call multiple times even sent letter back and they put down the phone all the time. when you try to give them a crime reference they are quick to put the phone.

I see that most reviews are people going through the exact same thing as me. Getting sent something regarding a ‘CCJ’ of an apparent debt that needs to be owed and threatening different ways to basically complicated any sort of mortgage or anything to do with money in the future. I don’t have any sort of debt that I need to pay, I don’t even live alone. I have never in my life heard of this company until they wanted to claim this “debt” that I apparently owe. they need to be shut down and have legal action taken against them cause they are clearly doing so many people wrong.

Absolutely diabolical company!
No idea why they're contacting me for the last 2 weeks; I've no outstanding debts but doing what all pathetic scavengers do phishing for something.
Stop harassing people! Stop wasting our time and phone batteries!
Trading Standards here I come.

Should definitely lose their licence to operate….
Why is a company so obviously not adhering to regulations , allowed to exist…

Horrible company, constantly contacting and threatening people chasing debt.
I stood my ground on a BT debt, they claimed I owed £600. I told them it was wrong , eventually it disappeared. Then they chased my adult daughter up for a credit card debt that she had paid. Now they are chasing me for an energy debt dating back 2014 , even though I bought the place in 2017. Complete chancers

There clearly harassing everyone. Report them to trading standards like I am!!! Been ringing my phone non stop for 2 weeks now. You asked for it now your getting it.

Much
Love

Now do one my solicitor will be notified today.

Despite repeatedly telling them I have an active IVA, giving them the company name and reference number they are still refusing to contact my insolvency practitioners and continue to harass me. Despicable.

Much the same as so many other reviews on here, bombarded with threats of legal action, countless phone calls and letters demanding payment on a debt that cannot exist as I have never been a customer of the company. I am considered vulnerable with significant MH issues, there is zero accommodation for that. I have a meeting with my local MP who I am hoping can help.

Update - 24.10.2025
The company continues to harass me completely disregarding my condition, bombardment by post, phone and email is ceaseless.

I have now made complaints to FOS, FCA and ICO.

In the last 12 month reporting period, over 2,300 complaints have been escalated to the FOS alone due to Lowell's conduct; if you are reading this and they have wronged you, I urge you to do the same.

This company has constantly harassed me over a debt that isnt even in my name. Contionusly send me texts believing that i am someone called jamie purvis when i am not. Ive told them numrous times to take me off their system to no avail. w@nkers

Chasing a debt that was in a Iva over 20 years ago. Absolute scumbags. I’ve sent these letters back everytime return to sender.

Chasing a debt for a phone from o2 that has never been in my possession! Attempted to upgrade after completing all payments with o2 last year, long story short the phone was returned to o2 which dpd said they had LOST on transit. 3 months later o2 said they have received the phone back. I went with another company due to the shambles that is o2. And now this ‘debt’ company is chasing nearly £800 for a phone that was never legally mine nor did I have in my possession! tried for the past 3 days to contact lowell to be on hold for hours. I will be making a formal complaint. Disgusting chasing money that isn’t legally owed for a phone I never had.