Lowell Group Reviews 

Wrote an accurate review asked to respond and discuss matter and did and still no response it just gets worse not better

I'm really rather angry!!
I've recieved a letter from lowells stating I owe money on a mbna card and to gey in touch.
I've never had an mbna card ever.
I've only had capital one and barclaycard credit cards.
My capital one is paid in full
My barclaycard has been stopped and no charges at present as I physically couldn't afford payments and was told by barclaycard payments would be stopped.
I'll put my hands up to these.
If I've had mbna card, why have I never received a statement or any letters from them chasing payment?
Or any calls chasing payment??
I really am certain that someone else has taken a card in my name defraudently.
What can I do about this?

Still sending me daily emails it’s a harassment
If it continues I will be taking them to court for
Mental and stress pressure these emails serve no purpose as I have a payment plan already
Get a grip you useless so called company

So this company is looking at a big court case claim against them for 1 simple reason.

They have bought my debt supposedly which is 5 O2 accounts which I find hilarious as I’ve never had 5 accounts and just to clear things up wouldn’t it flag up on your end that it’s strange 1 person having 5 accounts for same company. Now most Telecoms companies even if you add lines to your current contract is 2 or 3 which I have never done with O2. Also if I couldn’t afford 1 debt with O2 then how have I managed to get another 4 which doesn’t make sense as it should go through a credit check.

Don’t believe me then why does EE go through credit checks for Sim Only.

You’ve bought this debt with your eyes shut and due to O2 negligence and not performing affordability checks I will be sueing also I will be sueing Lowell for taking this debt and pursuing this debt which is Wrong.

So in my eyes you buy a debt and go on what they tell you without asking the other person.

All I can say is good luck when my solicitor speaks to you.

Also everyone makes sure you’re aware about IRRESPONSIBLE LENDING. Because companies like these are not happy that we know because we can claim back.

Don’t check Irresponsible lending through Lowell but check through the company you owe it to and then you can sue Lowell for buying a debt and pursuing you for a debt that is wrong. Goes to show everything is 1 sided when it comes to money.

Believe me I won’t stop until companies like this are shut down.

You’re not in a contract with Lowell. They’ve just paid your debt for you.

You can reimburse Lowell for what they bought it for but make sure you request proof.

Do not expect when you clear your debt they will inform anyone it's now 11 weeks since I paid the debt. I have phoned no explanation just talk about other things compete waste of time if you want to increase your credit score. I will probably get the same rubbish response certainly not contacting them again

Can’t give a zero. Absolute set of cowboys! Been harassing me for years for debt that isn’t anything to do with me. This is despite me providing evidence that this is mistaken identity and them agreeing only to then start hounding me again. I have now raised this with the financial ombudsman as this has obliterated my credit rating. Unbelievable how they can operate like this. Remove my details from your database and find the actual person you’re looking for. Do your job. Update, since raising this I have now received a letter from you saying that you’re taking legal action. Good luck! I look forward to hearing from you.

Lowell first rang me 12 years ago. I explained that the person they were looking for was not me. Lowell promised not to call again. Well, they've been texting and ringing my number every few months since 2012. I block their number, but when they text/call again it's a different number. Just what scammers and cold callers do. Oh Lowell, I can't wait for you to reach out to me!

Why is it not possible to put zero stars? These absolute chancers have emailed me approximately 20 times in the last few years. Sometimes not for months then I'll receive multiple in the space of a few weeks. They keep asking for settlement of about £150 for a Tesco mobile account that I have never had. I've told them this numerous times but how do I prove it? At what point does it become harassment?

Approx 2 yrs ago I got a letter from Lowell saying I owed them money.I asked the staff member to prove it,they said I had paid by cheque on 4 occasions.But I have never had a cheque book ,so I asked them to send me proof of the cheques,and the ammout of money I owed them.I have never heard from them again.As this company are not legalised debt collectors and cannot force entry nor enforce a debt,advice to others be aware.If I owed this money and they couldnt provide me with me copies of the cheques I asked for ,how legal are they?

Absolute joke - had my phone stolen in 2013 and a police report written; now say I owe nearly £2000 and put a CCJ on my account in 2019 for an old vodafone account that I complained about so many times. The way these people treat victims of crimes is appalling!

they brought a debt with one year to go before it is timed out and all they do is keep harassing. I have now asked for a settlement figure, and they do not want to provide this without me filling out a full financial review, which I do not want to do, as i have made it clear that i will pay and hold the money. they do appear to put obstacles in the way all the time.

The call me and send me Gmail’s and texts. Telling me I owe money. But I don’t. I owe nothing.
They try to get me to give them personal details which they have in front of them.
They won’t leave me alone. I’ll have to sue them for harassment. If this carries on.
And now they’re hassling me on trust pilot. Trying to get me to sign in to their website. I don’t owe any money so fog off

Interesting to see the other feedback regarding Lowell. I have had my suspicions confirmed.
I received a letter claiming I owed Vodafone some money after closing my account with them in 2019. Yes you read that right. Lowell must think I was born yesterday. 2019 and Vodafone haven't made any attempt themselves to contact me regarding this false claim I owe them money. Come on? I have since been to my local Vodafone store and they admitted it was an error on their part claiming for a service I had cancelled. They were great about it and immediately began to correct the error. Even the lady I dealt with said she had had problems with Lowell and hated that Vodafone used them for debt investigations.

Why does this company still keep pestering me.
I owe NOTHING!!!
There is NOTHING on any of my financial reports.
I have NO county court judgements!
I feel so sorry for the people that are working for this NAFF company. It must be sole destroying for you.

Buying debt should be illegal.

Before you come in with the "we do our due dilligence" clearly you do not. You are practically a fraud company and i hope someone does a complete investigation and closes you down for good. We are not your "customers" we do not need nor ask for your service. Stop contacting people, close your business and maybe think about the ethics of this line of business before even considering working again

They put marks on people credit reports,but when the problem been sorted, they can't remove it out only after 6 years.They are rubbish. Thanks Lowell.

Hopefully leaving this review will put me in touch with a customer support agent.

I’ve received voicemails/calls from yourselves. I’ve tried logging in to make payments and ensure a plan is setup, but it’s saying your site is down and has shown this everyday for the past week.

There is no email address on your site so I have put through a complaint form in the hope that an agent would email me.

I won’t be calling your office line as I work long hours, but would appreciate if someone could email me and let me know when your site is working so I can ensure a payment plan is setup. I also need to update my address on your records as I moved house 4 weeks ago and assume that you have been sending letters to my old address.

Thanks

Constant letters to my home regarding not 1, not 2, not 3 but 4 – 02 accounts that I have never had. I have lived in Sheffield all my life and am male. These letters relate to a person who is female and lives in Abbots Langley, Hertfordshire where I have never been in my life. I have never had these accounts. I finally managed to alert 02 to this issue and the accounts were removed from my name only for them to reappear on my credit file, in default, now under Lowell Group!! Absolutely disgusting behaviour to send me these letters without doing the proper research to understand if the accounts are actually mine. 02 have a lot of questions to answer on this and so do Lowell who are threatening to come to my house to recover the debt. Bad, bad company in my opinion, you need to learn ethics and integrity instead of just hoping people will roll over and pay a debt that is not theirs for a quiet life.

Your representative on the telephone Mohamed,
Who I spoke to today was very considerate and spoke calmly to me explaining all the help available to myself I felt more relaxed after his help.

Lowell you obviously don't look at your own reviews and insist on payment that do not exist the cards I have from o2 are pay as you go I have already sent you photos of these cards but your arrogant behaviour is getting in the way I do not owe a termination fee if you don't like take me to court where i will ask for compensation from lowell when the court sees these cards you will be forced to drop you case against me and compensation will be awarded believe me I will also ask the court to look into the sales techniques used by O2 with the intention of compensation from them. check lowell's review and see the photos for yourselves.

today the 11 July spoke to Elisha EB35 who has resolved my problem. Thank you so much for your time and thank you for resolving the issue. It is appreciated.