Lowratecarfinance Reviews 

242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and friendly demeanor, making the process easy and understandable. Many people highlight the exceptional customer service, noting that agents are professional and supportive throughout the entire process, ensuring a smooth experience. Reviewers found the user experience efficient and straightforward, with quick response times and fast processing of applications and paperwork. Consumers frequently mention the ease of the entire process, from initial inquiry to final approval, making what they expected to be complex simple. Many people express strong recommendations for the company, indicating they would gladly use their services again due to the excellent overall experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, often highlighting the speed, efficiency, and helpfulness of... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, friendliness, and... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as quick, easy,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

That I can speak to a human, who has the patience to explain if I don't understand something. It's a big thing these days, taking out finance, borrowing money when times are hard so need everythin... See more

Rated 5 out of 5 stars

I dealt with a person called Dan from LRCF and he made everything very easy and straight forward, coming from someone who hasn’t had to apply for finance before and being completely new to it all, he... See more

Company replied

Rated 5 out of 5 stars

Trust me I have always have fear for long paper work and processing time but Lowratecarfinance has totally convinced me with their excellent service. They have proven to be the best . Great customer a... See more

Company replied

Rated 5 out of 5 stars

Dan and sam were both so helpful. Explaining every step of the way in detail to make sure I understood the agreement fully before signing anything. They were both friendly and had excellent customer s... See more

Company replied


Company details

  1. #25 of 62 best companies in Car finance and loan company

Written by the company

Low Rate Car Finance is a vehicle finance broker specialising in comparing the best finance deals so you don't have to.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(242)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent refinance now

What can i say. We were recommended this firm.
Great comms very swiftly sorted and saved us a nice amount. We’d recommend you any time thanks

20 March 2023
Unprompted review
Rated 5 out of 5 stars

Dean has made my first car finance…

Dean has made my first car finance experience very easy. He was very helpful, available & knowledgeable. I’m really excited about getting my new car, I would definitely recommend this company.
Thanks

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Cannot thank Dean & Jamie enough, I dealt both of them whilst trying to buy my van from a dealer and both were very professional and always on the end of the phone when needed. They managed to get me accepted, the dealer paid and me in my van within 2 days. I highly recommend.

3 February 2023
Unprompted review
Rated 5 out of 5 stars

Jamie was really great to work with he…

Jamie was really great to work with he made things easy simple and clear from the first contact. Cannot thank him enough for the options and finance he got me for my new car. Would definitely recommend this company to friends and family.

7 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Quick and efficient.
Really friendly team and helped me though everything. Would recommend to friends and family.

13 January 2023
Unprompted review
Rated 5 out of 5 stars

Dean has been helping me for the last…

Dean has been helping me for the last couple of days to get the best finance available to me! He has worked out of office hours to ensure it’s all done quickly and smoothly for me, highly recommended! Thanks Dean :)

9 January 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, very happy! I dealt with Dean who managed to get me driving away in my new car the day after applying for finance. Would definitely recommend!

19 December 2022
Unprompted review
Rated 5 out of 5 stars

Great service and saved me £140 per month!!

Dean made the refinancing of my car so quick and simple. Sorted in a matter of days and he saved me £140 per month on my old agreement!! So happy I get to keep my car and for half the price. Should have done it months ago! Would 100% recommend to anyone wanting to reduce their payments, thanks Dean!!

15 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service by Jamie

Cannot thank Jamie enough that was the fastest and less stressful I’ve ever had car finance through.

Was easily done. Collected car on Friday after sorting it out from Monday.

Great pricing and at the end of the agreement we can carry on with the payments instead of a bulk at the end which is a-lot better.

Thank you again for being so quick and responsive and asking how I’m getting on etc.

Excellent customer service!!

5 December 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service saved me £70pm

Absolutely fantastic service! I was driving away in my new car the day after applying for finance. I dealt with Dean & Jamie who managed to get me a better deal then what I was being offered at Mercedes by £70 pm

7 December 2022
Unprompted review
Rated 5 out of 5 stars

Can’t thank Dean enough

Can’t thank Dean enough, helped me find the perfect car and was on the phone constantly to me sending me options and doing all the work basically. Very professional through out.

17 November 2022
Unprompted review

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