Lowratecarfinance Reviews 

242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpfulness and friendliness of the staff, describing them as patient and supportive. Many also highlight the excellent customer service, noting clear explanations and a willingness to answer all questions. The overall service is consistently described as efficient, quick, and stress-free, making the process easy for people. People appreciate the rapid response times and quick processing of applications, with many noting swift turnarounds. The communication is frequently praised for being clear and consistent, ensuring customers feel supported throughout their journey. Many found the user experience smooth and straightforward, even for complex tasks like finance applications.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, friendliness, and... See more

Service

People report positive experiences with service, often describing it as friendly, polite, and efficient.... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the process as quick,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the staff for being patient,... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

That I can speak to a human, who has the patience to explain if I don't understand something. It's a big thing these days, taking out finance, borrowing money when times are hard so need everythin... See more

Rated 5 out of 5 stars

I dealt with a person called Dan from LRCF and he made everything very easy and straight forward, coming from someone who hasn’t had to apply for finance before and being completely new to it all, he... See more

Company replied

Rated 5 out of 5 stars

Trust me I have always have fear for long paper work and processing time but Lowratecarfinance has totally convinced me with their excellent service. They have proven to be the best . Great customer a... See more

Company replied

Rated 5 out of 5 stars

Dan and sam were both so helpful. Explaining every step of the way in detail to make sure I understood the agreement fully before signing anything. They were both friendly and had excellent customer s... See more

Company replied


Company details

  1. #25 of 63 best companies in Car finance and loan company

Written by the company

Low Rate Car Finance is a vehicle finance broker specialising in comparing the best finance deals so you don't have to.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(242)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant service

Dean and Jay were absolutely amazing with sorting the car finance for me. We had a few hiccups along the way which we resolved quickly and I'm so happy with the outcome. 1000000% recommend

4 August 2024
Unprompted review
Rated 5 out of 5 stars

I recently used low-rate car finance…

I recently used low-rate car finance for purchase of my lovely 440i. The gentleman called Dean was a total 10 out of 10 for service,he was even replying out of hours on Sunday to all the questions and doughts. I have dyslexia so paper work can be challenging at times so dean went out of his way to call me and explain all of the paperwork.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

I recently used low rate car finance to…

I recently used low rate car finance to arrange finance from my mini countryman purchase, and I couldn’t be happier with the experience. The process was quick and easy, and I even save money compared to the dealer’s finance options.

Jay, the representative I worked with was friendly and very helpful. He answered all my questions and made sure I understood all the terms and conditions. I highly recommend low rate car finance to anyone looking for a hassle-free car finance options.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much Dean

Thank you so much Dean! You’ve been great help. I now have a new car :D

3 November 2023
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thank you for your Review Kay :-)

Rated 5 out of 5 stars

5 star service

What more can i say other than amazing!!! Dean helped me every step of the way and made the whole process hassle free..highly reccomend 100%

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service, took the hassle out of my hands, always at the end of the phone happy to answer any questions, can’t recommend enough 10/10

23 May 2023
Unprompted review

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