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Lowratecarfinance Reviews 

242
•
TrustScore 5 out of 5

4.9

Car finance and loan company
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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpfulness and friendliness of the staff, describing them as patient and supportive. Many also highlight the excellent customer service, noting clear explanations and a willingness to answer all questions. The overall service is consistently described as efficient, quick, and stress-free, making the process easy for people. People appreciate the rapid response times and quick processing of applications, with many noting swift turnarounds. The communication is frequently praised for being clear and consistent, ensuring customers feel supported throughout their journey. Many found the user experience smooth and straightforward, even for complex tasks like finance applications.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, friendliness, and... See more

Service

People report positive experiences with service, often describing it as friendly, polite, and efficient.... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the process as quick,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the staff for being patient,... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

That I can speak to a human, who has the patience to explain if I don't understand something. It's a big thing these days, taking out finance, borrowing money when times are hard so need everythin... See more

Rated 5 out of 5 stars

I dealt with a person called Dan from LRCF and he made everything very easy and straight forward, coming from someone who hasn’t had to apply for finance before and being completely new to it all, he... See more

Company replied

Rated 5 out of 5 stars

Trust me I have always have fear for long paper work and processing time but Lowratecarfinance has totally convinced me with their excellent service. They have proven to be the best . Great customer a... See more

Company replied

Rated 5 out of 5 stars

Dan and sam were both so helpful. Explaining every step of the way in detail to make sure I understood the agreement fully before signing anything. They were both friendly and had excellent customer s... See more

Company replied

Company details

  1. #25 of 63 best companies in Car finance and loan company

Written by the company

Low Rate Car Finance is a vehicle finance broker specialising in comparing the best finance deals so you don't have to.

Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(242)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Brilliant service

Brilliant service! with in 24 hours the finance was sorted and I was in the van. Would definitely recommend these

8 January 2026
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Reply from Lowratecarfinance

Many thanks for your review!

Rated 5 out of 5 stars

Customer service has been amazing …

Customer service has been amazing thank you Sam Burrows. Quick response and good communication, been so helpful. Will definetely recommend to friends and family

12 January 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Many thanks for your review!

Rated 5 out of 5 stars

Helpful and friendly staff with a quick…

Helpful and friendly staff with a quick swift turnaround! Faultless service from humans and not robots!! I couldn’t praise low rate car finance any more 11/10 🏅⭐️⭐️⭐️⭐️⭐️

6 January 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thank you for your kind review.

Rated 5 out of 5 stars

Amazing customer service and support

Sam was absolutely brilliant with the service providing information quickly and allowing stuff to move smoothly. I cannot recommend these guys enough.

29 December 2025
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thank you for your review Kieran!

Rated 5 out of 5 stars

Dan was very helpful

Dan was very helpful ,everything was straightforward from start to finish ,highly recommended

23 December 2025
Unprompted review
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Reply from Lowratecarfinance

Thank you :)

Rated 5 out of 5 stars

Dan and Sam were fantastic from start…

Dan and Sam were fantastic from start to finish and an absolute pleasure to deal with. I couldn’t recommend them highly enough. Thank you!

23 December 2025
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thank you for the review Jane!

Rated 5 out of 5 stars

Dan and sam were amazing!

Dan and sam were both so helpful. Explaining every step of the way in detail to make sure I understood the agreement fully before signing anything. They were both friendly and had excellent customer service.

17 December 2025
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thank you Lucy, we will share the feedback with Dan and Sam!

Rated 5 out of 5 stars

This company is great

This company is great, Sam went above and beyond to help will use again 100% recommend.

16 December 2025
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thank you Balraj!

Rated 5 out of 5 stars

Absolutely brilliant from start to…

Absolutely brilliant from start to finish,,paige was VERY helpful and kept me up to date from start to finish..100% service.

20 November 2025
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Many thanks for your reviews and kind comments regarding Paige, we will be sure to pass on the excellent feedback.

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