Lowratecarfinance Reviews 

236
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and friendly demeanor, making the entire process easy and stress-free. The company's service is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, often exceeding expectations for car finance applications. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that paperwork is processed rapidly and communication is clear from start to finish. Many customers also commend the exceptional customer service, where staff go above and beyond to ensure all queries are answered and deals are secured promptly.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, friendliness, and... See more

Service

People report positive experiences with service, often describing it as friendly, polite, and efficient.... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the process as quick,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the staff for being patient,... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

That I can speak to a human, who has the patience to explain if I don't understand something. It's a big thing these days, taking out finance, borrowing money when times are hard so need everythin... See more

Rated 5 out of 5 stars

I dealt with a person called Dan from LRCF and he made everything very easy and straight forward, coming from someone who hasn’t had to apply for finance before and being completely new to it all, he... See more

Company replied

Rated 5 out of 5 stars

Trust me I have always have fear for long paper work and processing time but Lowratecarfinance has totally convinced me with their excellent service. They have proven to be the best . Great customer a... See more

Company replied

Rated 5 out of 5 stars

Dan and sam were both so helpful. Explaining every step of the way in detail to make sure I understood the agreement fully before signing anything. They were both friendly and had excellent customer s... See more

Company replied


Company details

  1. #25 of 63 best companies in Car finance and loan company

Written by the company

Low Rate Car Finance is a vehicle finance broker specialising in comparing the best finance deals so you don't have to.


Contact info

4.9

Excellent

TrustScore 5 out of 5

236 reviews

5-star
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1-star

Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(236)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One again Jamie has been amazing

One again Jamie has been amazing. Got finance sorted for our new car within the hour super fast great communication through the all process. I would highly recommend this company to anyone looking for finance.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Accommodating

Had a smooth transaction with the company. They are very accommodating on all of my questions. Special thanks to Dean for helping me out!

10 October 2024
Unprompted review
Rated 5 out of 5 stars

5* service

5* service!
Dean was excellent in sorting my finance. Very quick and efficient. Thank you so much!

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Would give more than 5 stars if I could

Dean was absolutely fantastic, brilliant communication, kept me in the loop at all stages, but didn't pressure unlike other finance companies. I just can't thank Dean enough for all his help. In love with my new car. Would highly recommend, and to be honest wouldn't use anyone else in the future.

Thank you for everything. Tom

31 August 2024
Unprompted review
Rated 5 out of 5 stars

So surprised… super happy!

I am so thankful for the fantastic service I received from Low Rate Car finance… I was initially worried as I had no idea I could refinance my car - it really surprised me. However, Dean was fantastic!! It was super quick and easy… to top it off I managed to save an amazing amount every month! Thank you so much Dean ⭐️

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Dean and Jay were absolutely amazing with sorting the car finance for me. We had a few hiccups along the way which we resolved quickly and I'm so happy with the outcome. 1000000% recommend

4 August 2024
Unprompted review

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