LPI LoansReviews 

2,029
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitudes, and professional demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that employees are knowledgeable, attentive, and go above and beyond to assist with needs. The service is frequently described as quick, easy, and hassle-free, with many appreciating the smooth process even for those with less than perfect credit. Reviewers often mention that the company understands individual circumstances and provides support when other options are unavailable. However, some people also felt that they were being rushed during their interactions.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, consistently reporting fast, dependable, and efficient experiences.... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting the convenience and ease of the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've always had a positive experience with LPI loans. I am appreciative that I was able to get additional money just when I needed it most. Service is quick and easy, and hassle free. Everyone had a p... See more

Company replied

Rated 5 out of 5 stars

Amazing and attentive help. I needed emergency funding and manager Joan arranged it the next day. Also Emily and Michaela were super helpful. LPI is the only place in my opinion to obtain a personal l... See more

Company replied

Rated 5 out of 5 stars

Tira is the best! She is so good at what she does! She made the experience so easy to understand and she was a delight to work with. Since getting the loan I’ve called her to discuss my loan payment t... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer care. Very friendly, informative and helpful. I got my loan easily and was informed on the decision quickly. Thank you,... See more

Company replied


Company details

  1. Non-bank financial service
  2. Financial advisor

Written by the company

In 1973, our doors opened — and more than 50 years later, we still stay true to our mission: helping people with less-than-perfect credit. Banks and credit unions are not the right fit for everyone. That’s where LPI Loans steps in. For over half a century, we’ve worked to provide personal, local lending options for customers throughout Iowa and South Dakota. At LPI Loans, our employees genuinely make every effort to build a personal relationship with each customer. We want to get to know your needs, your situation, and your goals. Every individual is different, and we work hard to review the full picture and help you understand what loan options may be available. Not every loan request can be approved. But if we can’t get you to “yes” the first time, we’ll do our best to guide you, explain what may need to change, and help you understand possible next steps for the future. No credit score used — we review your credit history, but never your score. LPI Loans does not approve or deny an application based on a number. We also report to the credit bureaus, so on-time payments may help you build or re-establish credit. We care about what you’ve been through, what you’re going through, and where you want to go from here. Check us out at www.lpiloans.com — applying online is easy! Want to meet us in person? Use our online Locations tab to find one of our five Iowa branches or our Sioux Falls, South Dakota office. Please keep in mind that we’re only able to serve customers located within 75 miles of one of our branches. At LPI Loans, we help you get to YES!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(2,029)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lpi were fast friendly and communicated…

Lpi were fast friendly and communicated well. They laid out the terms of my loan and awnsered all my questions.

3 February 2025
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Reply from LPI Loans

We're so happy you had such a great experience with our SF team, Corey! Thank you for the kind review and 5 stars, we appreciate you!

Rated 5 out of 5 stars

Amazing!!

Jessica, Shannon & Reese are amazing women to work with when getting a loan. They explain everything thoroughly & in great detail! I've been coming here for over 10 years & would never go any where else when I need a loan! They do everything in their power to make it happen! Thank you ladies! ❤️

29 January 2025
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Reply from LPI Loans

We LOVE this review, Stephanie! Thank you so much for your sweet words and your continue business! We are so lucky to have such great customers like you! Can't wait to share with the Davenport ladies!

Rated 2 out of 5 stars

Just needed more money but not…

Just needed more money but not happening it sucked

11 December 2024
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Reply from LPI Loans

Hi, Michael. Thank you for sharing your feedback. While we were glad to assist you with a loan in December, we understand it can be frustrating when we’re unable to meet the full amount requested. If you have any questions, please don’t hesitate to contact your local office directly.

Rated 5 out of 5 stars

They helped me get exactly what I…

They helped me get exactly what I needed and when I needed it. Quick and easy. Great business

20 December 2024
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Reply from LPI Loans

Love to hear this, Edward! We're so happy you had such a great experience with our SF team! Thank you for taking the time to share this; we look forward to working with you!

Rated 5 out of 5 stars

Great Customer Service

We’re past customers, now customers again. Everyone at the Davenport location has always so kind, helpful and professional!

13 December 2024
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Reply from LPI Loans

We love return customers and we love this review, Leslie! Thank you so much for the sweet words and 5 stars! Can't wait to share with the Davenport ladies!

Rated 5 out of 5 stars

I'm never been made to feel less then. then…

I'm never been made to feel lest then for needing help they let me know when I can come in, and when I get there I'm taking care of. Thanks for everything , Ronnie in Sioux Falls, SD

9 December 2024
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Reply from LPI Loans

Hi, Ronnie! No one should ever feel bad for needing help! We are honored you choose us as your lender and we are thankful you took the time to share your sweet experiences!

Rated 5 out of 5 stars

LPI is a Supportive and understanding…

LPI is a Supportive and understanding lender! As someone working to rebuild credit, I have gotten used to banks and lenders sneering at me with thinly disguised disappointment. LPI is welcoming and warm, understanding and honest about their dealings.

27 November 2024
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Reply from LPI Loans

Hi, Erika! Your review had us smiling from ear to ear! Thank you so much for the wonderful compliments and recognition! We appreciate you taking the time to share this and we look forward to working with you!

Rated 5 out of 5 stars

Staff are very kind and helpful

Staff are very kind and helpful. Fast easy process. Would highly recommend.

21 November 2024
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Reply from LPI Loans

We're so happy the Davenport team provided you with such a great experience, Karla! Thank you for your recommendation!

Rated 5 out of 5 stars

Was a great experience an absolutely…

Was a great experience an absolutely love the lady who runs the office in Sioux falls she's amazing

9 October 2024
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Reply from LPI Loans

We're so glad Richelle has taken such great care of you, Robert! Thank you for the sweet words and 5 stars, can't wait to share it with the Sioux Falls team!

Rated 5 out of 5 stars

My experience has been nothing but great

My experience has been nothing but great. Everyone works with me and are always very polite and knowledgeable I love this company

8 November 2024
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Reply from LPI Loans

Awesome review, Shawna! Thank you so much for the kind words and for sharing your experience! We appreciate you!

Rated 5 out of 5 stars

I love yall given me nothing but great…

I love yall given me nothing but great service and friendly welcome id go here again and again❣️

25 October 2024
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Reply from LPI Loans

We love you back, Tanya! Thank you for the sweet words and we look forward to continued business with you!

Rated 5 out of 5 stars

The employes are so good

The employes are so good. They are prompt and up front on everything you need and when your first payments starts

1 November 2024
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Reply from LPI Loans

We love this review, Susan! It sounds like you've had a great experience and we appreciate you sharing it!

Rated 5 out of 5 stars

Always fast

Always fast, friendly and very helpful!!

16 September 2024
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Reply from LPI Loans

Awesome to hear, Diana! Thank you for the taking the time to share your experience! We appreciate you!

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