Lr Renewables Reviews 

127
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

We approached L&R Renewables after getting a few overly aggressive sales pitches from national installers. L&R was completely transparent about what size system our roof could accommodate and what rea... See more

Rated 5 out of 5 stars

I boought a maintenance contract with these guys 8 months ago, every other company couldn’t get by solar working but these guys have managed to fix it.Really happy to have my solar working for all of... See more

Rated 1 out of 5 stars

Have rung L&R renewables 7 times today (Thursday 23rd. July) and cannot get any reply. I have left messages and no-one has replied. I have a maintenance contract with them but am unable to get a prob... See more

Rated 5 out of 5 stars

Took out a maintenance plan with LR in 2025 on a system supplied by another company. My Battery failed this year and LR has installed a compleat new system and it’s up and running great. The engine... See more

Company details

  1. Solar Energy Company

Written by the company

We at L&R renewables specialise in the supply and fit of domestic renewable energy products. To see a full catalogue of our products and services please visit out website.


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4.0

Great

TrustScore 4 out of 5

127 reviews

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4.0

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(127)

36 reviews in the last 12 months

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Rated 3 out of 5 stars

Growatt 3kwh AC coupled battery storage system

I had the Growatt 3kwh AC coupled system with two 6.5kwh Growatt batteries (usable 10.6kwh). The installation was carried out on 01 Sept 2022 and I have been using the system for 4 months now.
I had the battery system installed outside as I was not sure how safe and reliable the system was with respect to batteries catching fire etc. Hoping that if anything went wrong over the years then it wouldn't burn the house down!
Installation process was quick and straight forward with the exception of the fitters not connecting the supplied battery earthing cables to the inverter and no earthing from inverter to meter/consumer unit. The inverter earthing is reliant on the earthing provided by the mains cable connection to the inverter. I fitted the battery earth leads to the inverter however the earthing from inverter is still an outstanding issue.
No documentation apart from the literature that you get from manufacturers. L&R Renewables did send me information via email for start up/shutdown but no 10 year guarantee as they say it's automatically done when you register the product with Growatt. No electrical certification of the installation carried out. The consumer unit MCB was not labelled (I have done this now).
No documentation relating to registering the installation with the DNO, this is one of the most important documents that one needs to comply with the DNO guidelines, it's getting their approval of the installation so you can use the system with their grid. You will also need this if ever you sell your home. Still waiting for the DNO documentation and electrical certification of the installation and earthing from from the inverter to meter/consumer unit.
I don't get any responses for above however Luke did respond to other issues promptly like getting the second level password to change the charging times. This is essential if you are on octupus intelligent tariff as the cheap rate tariff timing changes when EV is being charged.
Something to note if you decide to install the batteries outside is that when temperature drops below +5C the batteries will not charge at the 3kwh, instead it would charge at around 800w and lower still if it's below -0C. Even surplus solar energy went to the grid as the batteries could not take the charge.
L&R Renewables were quick in providing a very reasonable quotation and quick installation whereas other suppliers could not get hold of the batteries etc. Online payment for deposit and final payment was quick and easy, all you have to do is print out the receipt once paid.
The Growatt battery system is working without any issues except charging rate drops when temperature drops below 5C. Growatt website or literature does not explain this part. You would have thought they would have installed some kind of heater to keep the batteries warm during the cold weather. I would not recommend this battery system if they are installing it outside, as we will get temperature below 0C. If anyone has had the installation done by L&R Renewables then do remember to chase up DNO approval documentation and electrical certification.

31 August 2022
Unprompted review
Lr Renewables logo

Reply from Lr Renewables

Thanks for the Review, sorry to hear there were a couple of aspects you were not totally happy with. Firstly on the grounds of the electrical certificate, you should have received this prior to installtion, if you do not currently have this then please email support@lr-renewables.co.uk, I'm sure it will be on our system and will be emailed straight across to you. Secondly as for the DNO approval, none of the battery systems we sell require DNO approval. Again if you could raise this with our support team on the above email address they will be able to outline this for you and give you any guidance required. many thanks.

Rated 3 out of 5 stars

office good communication

office good communication, installation of solar p.v battery was poor, earth lead/cable not connected to battery, rubbish just left on yard, all rubber grommets removed on cable glads, battery only partly mounted to wall bracket

7 December 2022
Lr Renewables logo

Reply from Lr Renewables

Hi Mark, thanks for the review. Sorry to hear you wasn't totally satisfied with the installation. If you could get some pictures across to support@lr-renewables.co.uk, we will then be able to assign a member of our installations team to return and iron out any issues you have with the installtion.

Rated 5 out of 5 stars

I'm a technical person myself and…

I'm a technical person myself and followed the installation process step by step. The installers listen to my concerns and recommendations, were polite, knowledgeable and respectful with other people property. Couldn't no find a fault in the installation (or maybe a twisted cable but didn't say anything at the time so my bad). Technical support after the installation is good as well, comprehensive instructions on changing the settings and so on.

15 November 2022
Unprompted review
Rated 4 out of 5 stars

Overall good.

Despite difficult times (strikes etc.) the purchase was completed well, and queries/questions were always responded to in good time.
Overall, the experience with L&R was good.

7 December 2022
Rated 5 out of 5 stars

Brilliant Company

Brilliant company - Luke was extremely helpful and sorted us out with a battery after our first supplier had completely let us down. Wish we had gone here first. I have contacted them since on a couple of occasions with general queries and they were very helpful!

I have recommended them to family and friends, and will be using them in the future. A pleasure to deal with!!!

3 August 2022
Unprompted review
Rated 5 out of 5 stars

Additional Battery added …

I wanted to add an additional battery to my solar panel set up. My original installer where dragging their feet and quoted a long lead time. Contacted LR after looking them up and from start to finish they have been very informative. I was worried about compatibility and my app being updated etc but there was absolutely nothing to worry about. Fantastic service and I would recommend and use them again.

25 October 2022
Unprompted review
Rated 5 out of 5 stars

Seamless service and competitive prices

I wanted to add additional batteries to my existing solar system and the original installer was taking too long to get back to me with a quote to add and install additional batteries, so I managed to get LR Renewables details from a Google search of the type of batteries I wanted and I received a quick response and a very competitive quote. The service received was fantastic and the installation took place today, which was seamless. Thanks to LR Renewables, I am very happy to now have three 6.5kW batteries connected to my solar system to help ensure I am off the grid as much as possible.

14 November 2022
Unprompted review
Rated 5 out of 5 stars

Friendly interaction

Friendly interaction, polite throughout. 2 jovial lads came to do the installation, and explained how it works and checked with the app. So far everything has been excellent.

7 October 2022
Rated 5 out of 5 stars

LR Renewables, fantastic job!

LR Renewables did a fantastic job installing my new battery and controller. The engineers were quick and tidy, all done in less than 2 hours. They even dropped me into town to pickup my car! Grat guys, really good job, very happy with my new battery.

4 October 2022
Unprompted review
Rated 3 out of 5 stars

Thought long and hard to this review

Thought long and hard about this review. Let me firstly say, we got we ordered. but here is the issue. When you are dealing with a company you haven't dealt with before how they communicate and respond is important and that's where this company let's itself down. 1. 0800 number is connected to a mobile. 2. Never pick the call but sometimes ring back 3. Don't return call sometimes 4. Had to ask for a receipt for deposit 5. Had to ask for guarantee (only got 1 year for installation, not got one for 10 years for battery and inverter (he says it would be my serial number would be the guarantee) 6. Battery left loose and not connected to the wall 7. Wiring not clipped or put in trucking. 8. No user friendly instructions left, had to keep requesting. Would I use him? again, maybe. He just needs to come across more professional and quality of install should be better.

23 September 2022
Unprompted review
Lr Renewables logo

Reply from Lr Renewables

Hi Mr Kilburn, firstly thank you for the review we take all our reviews very seriously. As a new and growing business we appreciate honest feedback like yours. As our in house team grows we aim to give the highest form of customer service to every customer and will be improving our customer service levels every day. Your custom is appreciated and if you would like our installation team to revisit the site of instal, we will send them as soon as you are available to go over anything you are not happy with free of charge with our workmanship warranty to you. Send us an email if you may request this

Rated 5 out of 5 stars

R&L renewables The Best for Solar

Outstanding customer service and quality of products. Engineers arrived as arranged they were polite knowledgeable and efficient. A pleasure to have them at my home. Should I require additional batteries/service then this is the company to go to in the future. Strongly recommend them.

27 September 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service and support.

I have had an AC coupled battery setup added to my existing panels. The installation was done shortly after my order and carried out by 2 friendly and efficient chaps. The service you get from Lr-renewables is second to none. Luke has been so helpful and even answered some emails late in the evening. I had an issue with the app which turned out to be my wifi router dropping the connection. That was soon rectified. I have been more than happy with the whole process and happily recommend them to anyone.

22 September 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended.

I can recommend LR Renewables for the installation of Solar battery storage system. I initially contacted them for a quote as the price on the website was very clear and reasonable, I wanted to make sure everything was included. Luke was quick to reply and assure me that the price on the website was the price I would pay. The installation was carried out quickly and cleanly within a couple of weeks of order by two very friendly installers. I am happy with the service and would recommend.

14 September 2022
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Arrived on time given Fitting was completed in about an hour by two very efficient, friendly and knowledgeable people. Would recommend.

2 September 2022
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service in having battery fitted to existing solar panels.
All questions answered quickly, thanks to Luke. Price and quality of the system better than expected.
Fitters very respectful of property when working. Leaving everything clean and tidy.
Very professional company

7 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Very pleased with the service received from Luke at L&R, fast, efficient and professional, had 2 orders in total both fulfilled quick and to a great quality. Thank you!

18 August 2022
Unprompted review
Rated 4 out of 5 stars

Excellent battery installation service

Exciting prompt, well priced and hassle free installation of a second solar battery at my home. Not quite 5 stars for 2 small reasons: (1) company not immediately available on the phone, or via chat, but always responded on the same day or sooner to emails (2) installers had not planned how to lift the 70kg into the attic and needed my assistance.

23 July 2022
Unprompted review

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