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LST Solicitors Reviews 

398
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the application process extremely straightforward, frequently praising the fast response times and helpful updates provided by the team. Consumers frequently mention the efficient service, noting that the overall process gives them complete peace of mind. People deeply appreciate the user-friendly platform that quickly locates loan agreements without requiring them to handle endless paperwork. However, some reviewers noted that digital portal progress updates can occasionally be unclear, leaving them uncertain about how their claims are advancing. Some people were dissatisfied with the initial agreement terms, with a few consumers expressing a strong desire to cancel their applications during the cooling-off period.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting that the platform is quick,... See more

Claim

People report ambiguous experiences with claim processing, as reviewers frequently highlight a... See more

Service

Customers reported strong satisfaction with the service, highlighting fast and efficient support that... See more

Website

Reviewers express mixed feelings regarding the website, as many consumers find the portal fast, easy to use,... See more

Response time

Clients share positive opinions on response time, frequently praising the prompt action and regular updates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've seen the advertise going on to find out about you been charged correctly when you had acar finance loan in last few years. It's very easy to send request online for your query. Team responded pro... See more

Company replied

Rated 4 out of 5 stars

Hi, I wish to use my 14 day cooling off period to cancel any claims pls. Thank you. Phillip Hendy-Fairfull

Company replied

Rated 4 out of 5 stars

I contacted the company and they are working well to see if I have a claim against my finance company

Company replied


Company details

  1. Law firm
  2. also in
  3. Legal Services

Written by the company

Clear answers for complicated legal matters Dealing with legal problems can feel overwhelming. At LST Solicitors, our experienced team is here to make the process simpler and less stressful. We provide clear, honest advice and practical solutions, always focused on achieving the best possible outcome for you. Legal Services Today Limited is a company registered in England and Wales with registration number 10640480, and registered office Unit 212, Vanilla Building 39 Fleet Street, Liverpool, England, L1 4AR. We are authorised and regulated by the Solicitors Regulation Authority.


Contact info

  • Unit 212, Vanilla Building 39 Fleet Street, L1 4AR, Liverpool, United Kingdom

  • lstsolicitors.co.uk

4.3

Excellent

TrustScore 4.5 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(398)

195 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We will see how it goes

We will see how it goes

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Mr Salmon,

Thanks so much for the 5-star rating - we really appreciate it!

We’ll do our best to make sure your experience continues to go smoothly. If you ever need anything, we’re here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Nothing tried nothing gained

Ease of use and speed check for agreements made

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 4 out of 5 stars

Easy to use 1

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi William,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 4 out of 5 stars

Fine so far.

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Kaye,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Potential Finance Claim…

Everything straight forward to date in pursuit g claim.Awaiting details of all agreements from you.These are numerous since 2007

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Dave,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 1 out of 5 stars

Told no finance taken

Told no finance taken . Then sought other services. Then these people send and email saying tech error. Cant do it right first time dont bother. Services terminated as clearly stated no finance ever used on car purcase

31 March 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Martin,

Thank you for your feedback - we're sorry to hear about your experience and the confusion this has caused.

We understand how frustrating it is when information appears inconsistent, especially regarding finance status and service updates. In some cases, technical issues or system errors can lead to incorrect or delayed communications, and we apologise if this happened in your case.

We can confirm that once your claim is cancelled, no further action is taken unless requested, and we’re sorry if any follow-up emails were unclear or unnecessary.

If you’d like us to review your case in detail and ensure everything is fully resolved on your account, please contact us at info@lstsolicitors.co.uk and we’ll be happy to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Easy to use site

Easy to use site

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Adrian,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

so easy and quick and I do not have to…

so easy and quick and I do not have to find out myself when I took my car finance out

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Thomas,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Easy payback to answer questions

Easy to answer questions

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Raymond,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Wow very quick response

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Doug,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Am going through a process at the…

Am going through a process at the moment with LST and it has been a smooth process, regular updates which have been amazing - highly recommend xx

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Lisa,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 4 out of 5 stars

Quick and straight forward

Quick and straight forward

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Louis,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 3 out of 5 stars

I had finance agreements from another…

I had finance agreements from another address but the form didn’t give me the option to put it in!

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

Thank you for your feedback - we're sorry for any confusion caused during your application.

Our credit check service is designed to automatically identify agreements linked to a customer’s profile, which is why it doesn’t require users to manually enter every address. That said, we understand your concern, especially if you had agreements linked to a previous address that you were unable to input on the form.

We appreciate how this could feel frustrating, and we’re sorry if the process wasn’t as clear as it should have been. Your comments will be shared with our team as we continue to improve the application experience.

If you’d like us to review your specific case, please contact us at info@lstsolicitors.co.uk and we’ll be happy to help.

Kind regards,
LST Solicitors

Rated 4 out of 5 stars

Not much experience needed

Not much experience let’s see the results first

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Barry,

Thanks so much for your review and the 4 stars - we really appreciate it!

We hope the results continue to meet your expectations, and we’re here if you need any support along the way.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Easy to use-even for me!

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Kev,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Good communication

So far so good not completed yet but always communicating every step of the way

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Elouise,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 1 out of 5 stars

Spammed with emails coming through at…

I wish to cancel any agreement I have with you under my 24 day cooling period. Spammed with emails coming through at 6am in the morning. Only enquired online about a claim and all you get is constant bombarding. Avoid

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Roger,

Thank you for your feedback - we're sorry to hear about your experience and the frustration caused by the number and timing of emails you've received.

We understand how this can feel overwhelming, especially when you’ve only made an initial online enquiry. Our emails are designed to keep customers informed throughout the process, but we’re sorry if the frequency or timing has not met your expectations. We’ll review this internally.

We also acknowledge your request to cancel within the cooling-off period. Please contact us at cancellations@lstsolicitors.co.uk with your details so we can locate your record and ensure this is handled promptly in line with the applicable terms.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

I am kept informed and I don’t have to…

I am kept informed and I don’t have to fill in endless forms

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Sylvie,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Excellent development with regards my case

So far very efficient in locating my 2 cars that i bought in 2010 and 2023.I am impressed by them
keeping me updated promptly with their progress.

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Eric,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Just Started the process yesterday…

Just Started the process yesterday 31/03/26, so far there has been three agreements unveiled (two of which I hadn’t considered) so far so good, if the the system works for me the same way it has for others then I’ll be extremely pleased.

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi John,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

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