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LST Solicitors Reviews 

398
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the application process extremely straightforward, frequently praising the fast response times and helpful updates provided by the team. Consumers frequently mention the efficient service, noting that the overall process gives them complete peace of mind. People deeply appreciate the user-friendly platform that quickly locates loan agreements without requiring them to handle endless paperwork. However, some reviewers noted that digital portal progress updates can occasionally be unclear, leaving them uncertain about how their claims are advancing. Some people were dissatisfied with the initial agreement terms, with a few consumers expressing a strong desire to cancel their applications during the cooling-off period.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting that the platform is quick,... See more

Claim

People report ambiguous experiences with claim processing, as reviewers frequently highlight a... See more

Service

Customers reported strong satisfaction with the service, highlighting fast and efficient support that... See more

Website

Reviewers express mixed feelings regarding the website, as many consumers find the portal fast, easy to use,... See more

Response time

Clients share positive opinions on response time, frequently praising the prompt action and regular updates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've seen the advertise going on to find out about you been charged correctly when you had acar finance loan in last few years. It's very easy to send request online for your query. Team responded pro... See more

Company replied

Rated 4 out of 5 stars

Hi, I wish to use my 14 day cooling off period to cancel any claims pls. Thank you. Phillip Hendy-Fairfull

Company replied

Rated 4 out of 5 stars

I contacted the company and they are working well to see if I have a claim against my finance company

Company replied


Company details

  1. Law firm
  2. also in
  3. Legal Services

Written by the company

Clear answers for complicated legal matters Dealing with legal problems can feel overwhelming. At LST Solicitors, our experienced team is here to make the process simpler and less stressful. We provide clear, honest advice and practical solutions, always focused on achieving the best possible outcome for you. Legal Services Today Limited is a company registered in England and Wales with registration number 10640480, and registered office Unit 212, Vanilla Building 39 Fleet Street, Liverpool, England, L1 4AR. We are authorised and regulated by the Solicitors Regulation Authority.


Contact info

  • Unit 212, Vanilla Building 39 Fleet Street, L1 4AR, Liverpool, United Kingdom

  • lstsolicitors.co.uk

4.3

Excellent

TrustScore 4.5 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(398)

195 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was very easy and self explanatory

It was very easy and self explanatory, so far

1 April 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Mr & Mrs Eastwood,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 4 out of 5 stars

Just help that I could get my money…

Just help that I could get my money back off the car I had Tey keep on putting payment up

31 March 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Annmarie,

Thanks so much for your review and the 4 stars - we really appreciate it!

We’re glad you took the time to share your feedback. If you ever need anything in the future, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Very thorough

Very thorough. Thank you.

31 March 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 4 out of 5 stars

Got some response

After long time I got some emails. Hoping they are legit 🙏 OK seems they do something email said just wait so I wait

27 March 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Tom,

Thanks for your feedback - we appreciate you taking the time to share it.

We’re sorry to hear things felt slow on this occasion. We understand that waiting for updates can be frustrating, and we’re always working to improve our response times.

If you have any concerns about the emails you’ve received, please feel free to contact us at info@lstsolicitors.co.uk and we’ll be happy to look into it for you.

Kind regards,
LST Solicitors

Rated 1 out of 5 stars

stay well clear for these crooks

terrible, made a enquiry about car finance claim and even though i told them i do not want them to claim on my behalf they started the claim with Toyota finance, Toyota tell me they can now not accept my claim as this company have proceeded with claiming on my behalf, LST have not responded to emails asking for a explanation, what they have done boarder on illegal

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend 👌🏻

Excellent customer service

10 February 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Gareth,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

LST Solicitors help to get compensation

I had help of the solicitors after not any help from thedealers

4 December 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Martin,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 4 out of 5 stars

I've seen the advertise going on to…

I've seen the advertise going on to find out about you been charged correctly when you had acar finance loan in last few years. It's very easy to send request online for your query. Team responded promptly and keep you in loop. Thank you

2 December 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Mandeep,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 2 out of 5 stars

I really can't give more right now

I really can't give more right now. On their email updates they have asked for a review however , as they have not completed what I contacted them for , it's hard to give more than 2 star.
I first contacted them in November and it's now February. I got a first generic email today from a mo rely mailbox so I honestly have no idea how my claim is progressing.

I resigned that I probably won't get anything but as it's no win no fee at least I won't be lumped with a bill. Sp they gained a star for this.

I am more than happy to edit my review upon better communication and a positive outcome 🤞🏽

25 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

Thank you for taking the time to leave a review and we are sorry that you are not satisfied with our communication so far.

Our team are always happy to answer any questions that you have about the status of your claim. You are welcome to reach out to us any time at info@lstsolicitors.co.uk.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Very clear information and proactive

Very clear information and proactive, would recommend

2 February 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Lorraine,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

LST solicitors have kept me informed…

LST solicitors have kept me informed off all my car finance claims that we are looking at all the information has been updated to me by emails so thank you for keeping me updated and informed

2 February 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi John,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Great company

Keeping me updated

2 February 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Paul,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 3 out of 5 stars

Straight forward application but not…

Straight forward application but not clear on the charges in the event of a win on the case.

28 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Tham,

Thank you for taking the time to leave a review and we are happy to hear that you found the application process to be straight forward.

Just to clarify, all fees and terms are presented transparently to clients before they formally sign up. Our work is carried out strictly on a No Win, No Fee basis, meaning you won’t pay anything unless your claim is successful, as long as you comply with the terms of our agreement. If it is, a fixed percentage of the compensation is taken as our fee.

If you require any further clarification on this matter, please don't hesitate to get in touch with us at info@lstsolicitors.co.uk.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Very straight forward and easy to use

Very straight forward and easy to use

27 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Dominic,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 1 out of 5 stars

So if your claim is £950 they will take…

So if your claim is £950 they will take £504 with is more then 50%. This is scum as hell. I will understand like 20% or 25% but not more then 50%.

27 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Radoslaw,

Thank you for taking the time to leave a review.

We want to be clear that all fees and terms are presented transparently to clients before they formally sign up. Our work is carried out strictly on a No Win, No Fee basis, meaning you won’t pay anything unless your claim is successful, as long as you comply with the terms of our agreement. If it is, a fixed percentage of the compensation is taken as our fee. This amounts to 30% + VAT and expenses, not more than 50%.

If you require any further clarification on this matter, please don't hesitate to get in touch with us at info@lstsolicitors.co.uk.

Kind regards,
LST Solicitors

Rated 2 out of 5 stars

No update on the status of my claim…

No update on the status of my claim since 11th September 2025, no great options for contacting to get a status update either. As a result I have no idea where my claim is at.

26 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Heather,

Thank you for taking the time to leave a review and we are sorry to hear that you are not satisfied with the service provided.

You should be hearing from our team shortly with an update on your car finance claim. We appreciate that not hearing anything can be stressful, and we want to apologise for the frustration caused by waiting for an update.

Should you have any questions or concerns, please don't hesitate to get in touch with us at info@lstsolicitors.co.uk, and our team will aim to get back to you as soon as possible.

Kind regards,
LST Solicitors

Rated 2 out of 5 stars

Easy to set up which was good however…

Easy to set up which was good however put a claim in last year with not one update. I’ve then tried finding my existing claim with LST and can’t find anywhere. No contact details to get hold of customer service which is poor.

26 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Kier,

Thank you for taking the time to leave a review. We are happy to hear that you found the sign up process easy, and are sorry that you are not satisfied with our communication and customer service.

You should be hearing from our team shortly with an update on your car finance claim. We appreciate that not hearing anything can be stressful, and we want to apologise for the frustration caused by waiting for an update.

Should you have any questions or concerns, please don't hesitate to get in touch with us at info@lstsolicitors.co.uk, and our team will aim to get back to you as soon as possible.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Great service

Great service

25 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Steve,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Fast and straightforward

Fast and straightforward

25 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Patience,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Super easy and quick

25 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Luke,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

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