Shyster company. I placed an order and chose not to enroll in membership, simply order and pay for my product however, they automatically enrolled me for $18.95 monthly !!! Thankfully, I saw the fir... See more
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Although I do rcv a check for MOST rebate amounts, customer service is NOT highly trained on issues of incorrect amounts or left over balances above $10. I never rcv a call back from the upper level,... See more
Company replied
LTD Perks is a great program with a lot of options. I would have given a full five stars, however, after the first month of submitting rebates and receipts and having them accepted or declined within... See more
Company replied
On my most recent call to LTD Perks. I discussed having difficulty gaining access to my account. The representative was very nice and knowledgeable. She found the problem and resolved it before we end... See more
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Company details
Written by the company
SHOP AND SAVE WITH LTD COMMODITIES PERKS LTD Commodities Perks gives you exclusive deals and discounts on almost every purchase you make from our Premier Brands and over 1,000 other retailers. Whether you shop online, in-store, over the phone, or by mail, you'll save more money on the items you love from many of your favorite retailers. FREE SHIPPING Get free shipping on every purchase from LTD Commodities and Premier Brands 10% BACK Get 10% back on EVERY purchase from LTD Commodities and Premier Brands RETURN SHIPPING Claim return shipping rebates on your Premier Brands and Marketplace purchases 5% BACK Get 5% back at top grocery stores and over 1,000 other retailers in our online Marketplace SEE ALL RETAILERS SATISFACTION GUARANTEE! No long-term commitment. Cancel anytime by calling 888-873-4894 or by logging into your account. Our award-winning customer service provides 24/7 support, designed to fit your schedule. HOW IT WORKS FAQ JOIN NOW
Contact info
P.O. Box 290728, 06129-0728, Wethersfield, CT, United States
- 888-873-4894
- CustomerService@LTDPerks.com
- ltdperks.com
2.3
Poor
521 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Why they charged $14.95 on my…
Why they charged $14.95 on my MasterCard statement bill for LTDPERK?
Why?….. thanks
28 August 2021
Reply from LTD Commodities Perks
We apologize for the inconvenience, Kathryn. After your recent purchase with LTD Commodities, you were offered a rebate for your shipping charges, simply for trying a membership in our Perks program.
You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer. The monthly fee was also included on the second page of registration as well as the Welcome Email.
We have canceled your membership and issued a refund of $14.95.
Happy Shopping!
Juleen
Customer Service Specialist
Been a great program and honors the…
Been a great program and honors the rebates
Thank you.
19 August 2021
Reply from LTD Commodities Perks
We're happy to have you as part of the LTD Commodities Perks program, Chrissie! We have over 1,000 retailers in our Marketplace that are eligible for cashback! You are bound to find your favorite stores or stores you shop at frequently!
If you have any questions, please let us know! We'd be happy to assist you!
Happy Shopping!
Juleen
Customer Service Specialist
Just OK rebate program
Although I do rcv a check for MOST rebate amounts, customer service is NOT highly trained on issues of incorrect amounts or left over balances above $10. I never rcv a call back from the upper level, when requested. So if u don't mind paying $15 a month, but having to balance your own account, then this is an OK rebate program.
18 August 2021
Reply from LTD Commodities Perks
We appreciate your review, LisaMarie! I would be happy to go over your account with you! I will email you shortly to go over your account with you.
Happy Shopping!
Baillie
Customer Service Specialist
I am very happy to have the membership
I am very happy to have the membership. It has been good and successful experience thus far. The efficiency of the program and great communication results in a chance to obtain rewards from my shopping experience. Thank you!
18 August 2021
Reply from LTD Commodities Perks
We're happy that you're happy, Chris! We like to ensure that our members are getting the most out of the LTD Commodities Perks program!
If you have any questions, please let us know! We're available 24/7, including holidays, to assist you!
Happy Shopping!
Baillie
Customer Service Specialist
I think you do good job of get it here by the 15th of every month. The one thing is it seem like I send in more and don't get bab k as much as I should.
I think you do good job of get it here by the 15
26 July 2021
I have only been a perks member for 1…
I have only been a perks member for 1 month now. I received my first check last week for $94.28! Keep up the great work and I'll keep sending in my receipts. We have a large family so any extra money we could take in helps. And I think this is what the perk program is designed for.
26 July 2021
Reply from LTD Commodities Perks
Thank you for your awesome review, Robert! We're pleased to hear that you are enjoying the LTD Commodities Perks program and are receiving the benefits. We strive to provide the best service!
If you have any questions, please let us know! We'd be happy to assist you!
Happy Shopping!
Juleen
Customer Service Specialist
Only exception would be the ship time…
Only exception would be the ship time wish it was a little quicker
23 July 2021
Reply from LTD Commodities Perks
We apologize for the confusion, Kay. Unfortunately, the LTD Perks program does not have access to order information, nor would you order directly from us. However, the LTD Commodities program offers full return shipping if you ever need to return an item.
If you have any questions about the LTD Commodities program, please let us know! We would be happy to assist you!
Happy Shopping!
Juleen
Customer Service Specialist
I love this program
I love this program. I send my forms and in very little time they are approved. The check is in the mail.
22 July 2021
Reply from LTD Commodities Perks
Thank you for your awesome review, Judith! We're pleased to hear that you are enjoying the LTD Commodities Perks program and are receiving prompt responses and quick turnarounds. We strive to provide the best service!
If you have any questions, please let us know! We'd be happy to assist you!
Happy Shopping!
Juleen
Customer Service Specialist
I'm very pleased with the program
I'm very pleased with the program. My only complaint is it is not clear exactly which items are denied ..sometimes only part of a receipt is accepted.
22 July 2021
Reply from LTD Commodities Perks
Thank you for your review, Cheryl. I will contact you via email to discuss the details of your account and to clarify what is needed when submitting Back Up Documentation.
In the meantime, if you have any further questions, please don't hesitate to contact us. We're happy to assist!
Happy Shopping!
Juleen
Customer Service Specialist
I love the LTDPERKS program
I love the LTDPERKS program. Friendly customer service. Usually get a response within 2 days to solve an issue.
22 July 2021
Reply from LTD Commodities Perks
We appreciate your review, Betty! We strive to provide the best customer service to our members, and we are happy to hear that you are receiving prompt responses!
Please feel free to contact us if you have any questions, we're happy to assist!
Happy Shopping!
Juleen
Customer Service Specialist
Great program and happy to be in it
22 July 2021
Reply from LTD Commodities Perks
We're thrilled that you love the perks program, Elizabeth! You can get 5% cashback and shipping from shopping at the retailers in our Marketplace. There are over 1,000 stores to choose from!
If you have any questions, please let us know. We're here to help!
Happy Shopping!
Juleen
Customer Service Specialist
LTD Commodities Perks is a great…
LTD Commodities Perks is a great program. The response time is fast.
29 June 2021
Reply from LTD Commodities Perks
We're happy to have you as part of the LTD Commodities Perks program, Laura! We have over 1,000 retailers in our Marketplace that are eligible for cashback! You are bound to find your favorite stores or stores you shop at frequently!
If you have any questions, please let us know! We'd be happy to assist you!
Happy Shopping!
Juleen
Customer Service Specialist
great job sending checks
24 June 2021
Reply from LTD Commodities Perks
We're thrilled that you like the LTD Commodities Perks program, Barbara! If you have any questions, please let us know! We're available 24/7, including holidays, to assist you!
Happy Shopping!
Juleen
Customer Service Specialist
No problems at all.
23 June 2021
Reply from LTD Commodities Perks
We appreciate your review, Harold! You can get 5% cashback and shipping from shopping at the retailers in our Marketplace. There are over 1,000 stores to choose from!
Please feel free to contact us if you have any questions!
Happy Shopping!
Juleen
Customer Service Specialist
Great service
Great service, but there a lot of stipulations which seem to be trial and error for learning which receipts qualify and which are denied. It’s slightly overpriced in my opinion, should be $2-3 less per month for me to maximize my benefits. It’s probably great for someone who does a lot of online shopping.
23 June 2021
Reply from LTD Commodities Perks
We appreciate your feedback, Heather! We're always looking for ways to enhance the LTD Commodities Perks program. I will relay your suggestion to my team about optimizing the member experience.
If you have any questions about the Perks membership, please let us know! We'd be happy to assist you!
Happy Shopping!
Juleen
Customer Service Specialist
I love LTD Rewards.
23 June 2021
Reply from LTD Commodities Perks
Thank you for your review, Patricia! We're so happy that you've been utilizing your Perks membership!
If you ever have any questions, please let us know! We'd be happy to assist you!
Happy Shopping!
Juleen
Customer Service Specialist
I would give the program a 5 star…
I would give the program a 5 star rating if it was not for my claims taking longer than 3-5 weeks to become approved. When I reach out, I am told that supervisors will call me but they do not. I have gotten a check from May, but it was not for the full amount due to not having all claims approved.
23 June 2021
Reply from LTD Commodities Perks
Thank you for your review, Julicia. We appreciate you making us aware of your experience. We strive to process claims in a timely matter, and we apologize that you didn't receive a check for the full amount as a result of the processing time for your claims.
I will review your account and contact you via email to discuss the details of your account with you.
In the meantime, if you have any further questions, please don't hesitate to contact us. We're happy to assist!
Happy Shopping!
Juleen
Customer Service Specialist
un Authorized charges
After ordering on your website. I have found that you have been charging me 14.95 for the past 3 months. I 100% did not authorize these charges.
1 June 2021
Unprompted review
Reply from LTD Commodities Perks
We apologize for the inconvenience, Darryl. After your recent purchase with LTD Commodities, you were offered a rebate for your shipping charges, simply for trying a membership in our Perks program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer. The monthly fee was also included on the second page of registration as well as the Welcome Email.
Please email us at customerservice@ltdperks.com so we can cancel your membership and issue a refund.
Happy Shopping!
Baillie
Customer Service Specialist
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