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Lucen Software Reviews 5,578

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers had a great experience with this company. Many customers find the tool to be a powerful and intuitive solution for creating professional-looking timelines, often highlighting its ease of use and ability to save significant time compared to manual methods. People appreciate the visual output, the handling of data, and the variety of templates and customization options available, which contribute to clear and impactful presentations. The seamless integration with PowerPoint and Excel is frequently praised, making it a valuable asset for reporting and project management. However, some customers also noted that the tool can be slow and clunky, particularly the expert version, and that it sometimes requires manual adjustments for spacing and fitting timelines onto slides. There are also concerns about the lack of certain integrations, such as with Workfront or Azure DevOps, and issues with syncing between the PowerPoint plug-in and the web app. Mac users specifically mention limited features and performance issues with the online version.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the tool is intuitive, easy to... See more

Product

Consumers find the product to be ambiguous, with some considering it a powerful and valuable tool, especially... See more

Application

Users describe ambiguous interactions with the app, with many praising its functionality and time-saving... See more

Website

Customers had negative experiences with the website, citing issues such as a lack of synchronization between... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was able to create the sort of timeline slide that has helped to explain some interconnected projects. I would like to be able to update from Workfront, an Adobe product. What I can do is download t... See more

Company replied

Rated 4 out of 5 stars

Office Timeline does what it promises. Generating timelines from excel is super easy and it creates beautiful powerpoint timelines. Some minor improvements can still be made (for example working with... See more

Company replied

Rated 3 out of 5 stars

The tool does well with initial set up but does not handle changes or large projects well. It often randomly seems to adjust spacing that results in having to manually adjust the entire timeline. Ther... See more

Company replied

Rated 3 out of 5 stars

Pros: I like the way it create the visuals, how the data is handled, the templates switching and creation, the timeline tiers, the options to place the titles. Cons: No easy way to copy- paste seve... See more

Company replied


Company details

  1. Software company

About Lucen Software

Written by the company

Lucen Software (formerly Office Timeline) is a Microsoft-native clarity platform that helps organizations transform complex work into clear, actionable insight. Built for teams working in Microsoft 365, Lucen enables users to plan, visualize, track, and communicate projects directly within familiar tools like PowerPoint, Excel, Teams, and Planner, making it easier than ever to stay aligned without leaving the applications your teams already rely on every day.

The Lucen platform includes Lucen Timeline for timelines and Gantt charts, Lucen Track for time tracking and operational visibility, and emerging planning and diagramming solutions designed to improve alignment and decision-making across organizations. Each product is purpose-built to simplify how teams plan, collaborate, and report, so nothing gets lost in translation between strategy and execution.

By integrating with tools such as Microsoft Project, Smartsheet, Jira and Azure DevOps, Lucen helps teams convert complex project data into executive-ready visuals, reports, and plans. Whether managing a single project or coordinating work across an entire organization, Lucen ensures the right information reaches the right people at the right time.

Trusted by 80% of Fortune 500 companies, Lucen has established itself as the go-to solution for teams that need to communicate progress with clarity and confidence.

See the Platform in Action: Watch on YouTube
Follow us on LinkedIn : Lucen Software
e-mail: sales@lucensoftware.com

Try Lucen risk-free

Your satisfaction matters to us.

Every new Lucen subscription includes a 30-day Money Back Guarantee. If Lucen does not meet your expectations within the first 30 days, we will issue a full refund.

Contact info

3.9

Great

TrustScore 4 out of 5

6k reviews

5-star
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Rated 4 out of 5 stars

I really love the interface

I really love the interface, the ease of use and customizable templates.

The thing I would like to see improved is the constant "jump-backs" of Title locations and font sizes, after I've made the slightest change

18 February 2024
Unprompted review
Lucen Software logo

Reply from Lucen Software

Hi there! Thank you for taking the time to review the Office Timeline add-in and provide feedback on its functionalities. We are glad to know that you are pleased with our product’s usability, interface, and customizable templates.

With regards to having the layout of various timeline elements changed after applying an edit, please note that the add-in can handle a variety of custom changes, but there are some that it doesn't support. This is why I recommend that you click the “Accept” button on the Office Timeline ribbon whenever making such amendments on the visual.

By doing so, the manual edits that are supported will be saved (and kept even when updating a date or other objects on the graphic), while any formatting that is not supported will be reset to default. A solution for the latter case is to make these unsupported manual changes right at the end, after you've finished editing your graphic.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Does exactly what advertises

Does exactly what advertises, now we took it as a standard tool in our PMO.

15 February 2024
Unprompted review
Lucen Software logo

Reply from Lucen Software

Hello Angel!

Thank you for your purchase and 5-star review of the Office Timeline add-in! I am stoked to learn that our product has meet your needs and that it has proved to be a reliable tool worthy of being adopted by your organization.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Timeline = Best

It's an excellent App easy to create great-looking charts.

7 February 2024
Unprompted review
Lucen Software logo

Reply from Lucen Software

Hi Mohamad! Thanks so much for this awesome review of the Office Timeline add-in. We are thrilled that you consider our product to be a quality project chart maker, and that you are pleased with its output.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 4 out of 5 stars

The timeline maker is easy to use (I…

The timeline maker is easy to use (I used the Powerpoint version). It re-adjusts the items on the timeline well most of the time. It does sometimes lack in formatting -- I found the lines connecting flags to the timeline too thin to show up well when printed and there was no way to adjust them. Overall, this has save me a lot of time.

5 February 2024
Lucen Software logo

Reply from Lucen Software

Thank you, Shirley, for choosing Office Timeline and for taking the time to review the add-in. We are delighted to hear that you are pleased with the tool’s usability and integration with PowerPoint.

Regarding the ability to make your milestone connectors thicker and more visible, this is not yet possible from the add-in’s Style Pane. However, you can use PowerPoint’s native controls to increase the thickness of your connectors by following the simple steps below:
• Select all the connecters by long-pressing the CTRL key and then clicking on the intended items;
• Under the “Shape Format” tab on the PowerPoint ribbon, click on “Shape Outline”;
• Select “Width” from the dropdown menu that appears next, and then choose the desired thickness of your connectors from the list of available options.

Once you are ready, please make sure to click the Accept button on the Office Timeline ribbon. The add-in can handle a variety of custom changes, but there are some that it doesn't support. When clicking Accept, the manual edits that are supported will be saved (and kept even when updating a date or other objects on the graphic), while any formatting that is not supported will be reset to default. A solution for the latter case is to make these unsupported manual changes right at the end, after you've finished editing your graphic.

I hope this will prove useful to you. For further assistance with any of the add-in’s functionalities, don’t hesitate to contact us at support[at]officetimeline.com – one of our representatives will gladly help you.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 3 out of 5 stars

easy and understandable

easy and understandable
limitied options to change scale of timeline

23 January 2024
Lucen Software logo

Reply from Lucen Software

Thank you for taking the time to review the Office Timeline add-in, Lorenz! I am happy to learn that you find our product to be an intuitive and easy-to-use tool.

If you want to enjoy more flexibility in terms of the units displayed on the timescale of your visual, you can:

• Choose to show fiscal years on the timescale. By default, Office Timeline calculates the timeline scale based on the calendar year (January-December). If your organization’s fiscal year (FY) starts on a different month than January, you can easily configure the add-in to show your custom FY on the timescale. The support article below will explain how to do so:

https://support.officetimeline.com/hc/en-us/articles/360052208594-Show-fiscal-years-on-the-timescale

• Display multiple timescales on your timeline for a more refined calendar. For a simple step-by-step guide on how to use this functionality, please see the following support article:

https://support.officetimeline.com/hc/en-us/articles/1500010105801-Display-multiple-timescales-on-your-timeline

I hope these will prove useful to you. If you need further assistance with any of the add-in’s features, don’t hesitate to contact us at support[at]officetimeline.com – one of our representatives will gladly help you.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Great app that saves a lot of time when…

Great app that saves a lot of time when creating project reports. I used the free version at first to and decided to go the full version as it turned out to be really helpful.

29 January 2024
Lucen Software logo

Reply from Lucen Software

Hello Jan!

Thank you for using the Office Timeline add-in and for your kind feedback on its functionality as a project planning tool. It’s great to know that our product helps you save time when creating project reports, and that it brings value to your work.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Great tool

Great tool. Easy to learn and navigate.

24 January 2024
Lucen Software logo

Reply from Lucen Software

Hi David! We’re so happy to know that you are pleased with our product’s productivity and usability. Thank you for using the Office Timeline add-in and for rating it with 5 stars!

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Excellent

Excellent, a welcome addition to powerpoint.
Ideal for quick updates, and top level overviews of projects.

23 January 2024
Unprompted review
Lucen Software logo

Reply from Lucen Software

Thank you for purchasing the Office Timeline add-in and for reviewing it so kindly, Martha! I’m very glad that you find our product to be a quality PowerPoint plugin that helps you to quickly create and update project overviews for your executive audiences.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Excellent piece of software that is…

Excellent piece of software that is simple to use and provides a great visual.

22 January 2024
Lucen Software logo

Reply from Lucen Software

Thank you, Becky, for being an Office Timeline customer and for your lovely feedback on the add-in’s usability and output. We are stoked to know that you consider our product to be a quality, easy-to-use tool that helps you create good visuals.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Easy to use tool.

19 January 2024
Lucen Software logo

Reply from Lucen Software

Hello Syed!

Thank you for your purchase and 5-star review of the Office Timeline add-in. We are delighted that you consider our product to be an easy-to-use tool.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 4 out of 5 stars

Support and Training

I am new to Office Timeline and even after watching the quick start tutorial, I had difficulty making my PPT timeline. However, I emailed my questions to Office Timeline support and received a reply in just a few business days. The answers Office Timeline provided were helpful. I also attended the 30-minute QuickStart webinar and learned a lot more than in the initial tutorial. I have signed up for the Best Practices class and look forward to that webinar.

17 January 2024
Lucen Software logo

Reply from Lucen Software

Hi, Kris! Thank you for choosing Office Timeline and for taking the time to provide such lovely feedback on our product and services.

We are aware that it takes our add-in's users time to learn how to fully master it. To support them in this endeavor, we’ve put together a comprehensive training center with dozens of how-to articles and video tutorials (https://support.officetimeline.com/hc/en-us?), also offering free webinars and demo sessions during which one of our Timeline Experts introduces newcomers to the functionalities of the tool and addresses their questions. Last but not least, our technical support team is at your service whenever you need assistance. Simply reach out to support[at]officetimeline.com for help with any queries related to the product.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Fast and easy to use

I found the tool very easy to use, and the personalized support with training was excellent!

17 January 2024
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Reply from Lucen Software

Thanks so much for this awesome review of the Office Timeline product and services, Matthew! We are thrilled to know that you are pleased with the tool’s usability and our learning and support services.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 4 out of 5 stars

Office Timeline is very user-friendly…

Office Timeline is very user-friendly and I love the import/export features. The ability to export to Powerpoint is very helpful for executive presentations and updates. For future consideration, it would be great to be able to (1) add multiple projects under one workspace/area and (2) pull those into a dashboard.

17 January 2024
Lucen Software logo

Reply from Lucen Software

Thank you, Sarah, for using the Office Timeline add-in and for kindly reviewing it. It’s so great to hear that you are pleased with the tool’s usability and import/export features.

We strive to continuously develop the product by regularly releasing new functionalities and enhancements. So I greatly appreciate your feedback on the areas which could be improved and will forward it to our dev team to be taken into account for future releases. Whenever new developments within the add-in become available, you will be notified and promoted to update your build to the latest version so that you can enjoy those specific improvements.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Powerful, easy to use timeline add on

Great product that makes visually showing information on a timeline easy.

17 January 2024
Lucen Software logo

Reply from Lucen Software

Hi, Marcus!

Thank you for purchasing the Office Timeline add-in and for rating it with 5 stars. I am very happy to learn that you consider our product to be a quality, easy-to-use project timeline maker that helps you visualize your data in an efficient way.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 4 out of 5 stars

Product integrates seamlessly and is intuitive to use

Product integrates seamlessly with Powerpoint. Enables creation of very professional timelines with minimal learning. Very intuitive. Would give 5 stars if/when a few of the features are made a little less rigid. For example, timeline headers do not allow you to override the months that are displayed. You can select abbreviations, or to only show years or months, etc. But if the program chooses to only show every 4th month, you can't choose to have it show August instead of September.

16 January 2024
Lucen Software logo

Reply from Lucen Software

Hello Jared!

Thank you for your purchase and review of the Office Timeline add-in. We are so glad that you are pleased with the tool’s integration with PowerPoint, intuitive interface, and professional output.

With regards to the time units displayed by default on the timescale of your graphic, the add-in calculates them based on the calendar year (January – December). However, if your organization’s fiscal year (FY) starts on a different month than January, you can easily configure the add-in to show your custom FY on the timeline. The following support article will explain how you can do so:

https://support.officetimeline.com/hc/en-us/articles/360052208594-Show-fiscal-years-on-the-timescale

Furthermore, you can refine the representation of your project’s span for better calendaring by choosing to display multiple timescales on your timeline. To learn how to do this, please refer to the step-by-step article how-to below:

https://support.officetimeline.com/hc/en-us/articles/1500010105801-Display-multiple-timescales-on-your-timeline

I hope these will prove useful to you. If you need further assistance with any of our product’s features, don’t hesitate to reach out to support[at]officetimeline.com – one of our representatives will gladly help you.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Office TimeLine has been my go to tool…

Office TimeLine has been my go to tool for all my needs for years. My colleagues are surprised at how quickly I am able to "spin up such complicated diagrams from raw spreadsheets". Little do they know I have THIS ace up my sleeve!

16 January 2024
Unprompted review
Lucen Software logo

Reply from Lucen Software

Thank you for being an Office Timeline customer and for this wonderful feedback on the add-in’s productivity and output, Ali! We are absolutely stoked that the tool has efficiently met your needs in easily creating visually appealing, advanced visuals of your project data, thus bringing value to your work.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 3 out of 5 stars

Maybe it is me

Maybe it is me, but I need more fields to import, and maybe without a start and end date, but duration. I know a milestone is a 0-duration task. But I have milestones with duration

13 January 2024
Lucen Software logo

Reply from Lucen Software

Thank you, Tim, for taking the time to review the Office Timeline add-in.

To successfully bring your project data into Office Timeline with no start and end dates, you will need to remap the columns that you wish to be imported. The add-in maps by default the start and end date columns, but you can change the standard items to customized ones as follows:

• When importing from Excel:
https://support.officetimeline.com/hc/en-us/articles/4404164668567-Import-your-Excel-data-into-Office-Timeline#MapColumns

• When importing from Jira:
https://support.officetimeline.com/hc/en-us/articles/14752868158743-Import-your-Jira-data-into-Office-Timeline#MapColumns

• When importing from Smartsheet:
https://support.officetimeline.com/hc/en-us/articles/5292277776663-Import-your-Smartsheet-data-into-Office-Timeline#MapColumns

• When importing from Microsoft Project:
https://support.officetimeline.com/hc/en-us/articles/360057534513-Import-your-Microsoft-Project-plan-into-Office-Timeline#MapColumns

I hope these will prove useful to you. If you need further assistance with the add-in’s import and mapping functionality, please reach out to support[at]officetimeline.com – one of our representatives will gladly be of service.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Love the user friendliness

Love the user friendliness - very fast and easy to create great looking charts.
The templates are also useful.

11 January 2024
Lucen Software logo

Reply from Lucen Software

Happy New Year, Rod!

Thank you for choosing Office Timeline and for your kind review of the add-in. We are delighted that the tool helps you create visually pleasing charts in a quick and easy manner, and that you find it to be a quality, user-friendly tool with useful templates.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 4 out of 5 stars

Easy to use timeline templates

Easy to use timeline templates. Many design options.

8 January 2024
Lucen Software logo

Reply from Lucen Software

Happy New Year, Vivek!

Thank you for using the Office Timeline add-in and for your feedback on its functionalities. It’s great that you are pleased with the tool’s host of timeline templates and design options.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Office Timeline saved my bacon

Office Timeline saved my bacon in providing a friendly and easy to absorb timeline to a multi billion dollar spend customer. I strongly recommend it!

28 July 2023
Unprompted review
Lucen Software logo

Reply from Lucen Software

Happy New Year, Matt!

Thanks so much for this awesome review and for your vote of confidence in the Office Timeline add-in! We are thrilled to learn that the tool has helped you create valuable easy-to-follow timelines for your important clients, and that you consider it to be a quality product worthy of recommendation.

Best wishes,
Sebastian Stingu – Head of Marketing

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