Luckinwish Reviews 2,062

TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 307 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, often receiving items that did not match the advertised descriptions or were completely different from what they expected. The delivery service was a major point of dissatisfaction, with many experiencing long delays, missing items, or orders that never arrived. Furthermore, people consistently highlighted a lack of communication, with emails going unanswered and no confirmation or tracking information provided for their purchases. Some people were dissatisfied with the product quality, finding items to be cheap, faulty, or not functioning as described. However, some customers also noted that despite long waits, they were pleasantly surprised by the quality of the item received, or found certain products to be effective and useful.

What people talk about most

Order

Clients share negative opinions on order, with many reporting that items ordered weeks or even months ago... See more

Product

Consumers find product quality to be poor, with many items arriving broken, not working, or not as... See more

Delivery service

Reviewers mention negative feedback about delivery service, with many customers reporting that their orders... See more

Response time

People report negative experiences with response times, with many reviewers consistently stating they... See more

Customer communications

Customers had negative experiences with contact, frequently reporting a lack of response to emails and an... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a hosepipe fit power washer which was shown on FB as a powerful two handed dirt shifter of about 12" long and over 1" diameter - what I got after a long delivery time is a thing about the s... See more

Company replied

Rated 1 out of 5 stars

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai... See more

Rated 1 out of 5 stars

ORDER luckin-4747094 Total Scam, Criminal and fraudulent Be warned Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only. Technology doesn’t exist to do wha... See more

Rated 1 out of 5 stars

Ordered two maths rollers for the kids, arrived 5 weeks later and the two units were different sizes, one wasn't in the correct packaging, and the promised ink refills were missing. No reply to any co... See more

Company replied


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 5% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute rubbish

I didn’t even want to give it 1 star if I’m honest. I ordered 2 birds that are remote controlled. They advertised when you open the box the bird starts flying and there is a remote control with it. Nope I had 2 badly made bird toy no moving bird no remote. This company should be made to close down they are false advertising

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs, ordered flying bird for my cat and just received an overpriced stuffed bird that does not fly! I wish I had read the reviews first!

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Concerned customer

I’m so pleased I looked up this company - I was going to order 2 shut the box approx £28 in total but thanks to the reviews I will not be going ahead ..

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Wish I had looked on here before ordering- SCAMMERS!!!

Wish I had looked on here before ordering- SCAMMERS!!! No reply to emails, no dispatch, no delivery, nothing. Just googled them and then looked on here, they are a bogus company, scammers. Put a dispute in for my money back! DO NOT BUY FROM THEM! Disgusting company.

8 November 2025
Unprompted review
Rated 1 out of 5 stars

Fraud

Ordered flying birds for cats £32 and got cheap stuffed birds that didn't fly.
Just cheap soft toys badly made with feathers falling out.
Avoid at all cost!!!!!!!
Changed company names many times.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM, THEY DON’T REFUND LIKE THEY PROMISE. I ordered herbal diffusers that are meant to work like vapes, but they don’t once you receive product. They do not produce vapour at all like in ad.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy from this rip off company

Don’t buy from this rip off company! I ordered the flying bird cat toy and not only does it not work, the product is flimsy and the inside machine part fell apart when trying to look at why it wasn’t working. I’ve been in touch with no refund no reply. Don’t bother with is fake company.

16 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look