Lucky.me Reviews 58

Update: they finally paid!!! After 1 entire month basically ding ding ding all over again I’ll update to 2 stars Deposited I think $20 won $168 I put in my redemption almost 2 weeks ago, debit card... See more

I am less than pleased being that I can’t get a straight answer regarding my redemption. Only that I should be patient. Their email confirmation says 2 business days, but their live agent said 2-5 bus... See more

Update*** from 1 star to 2 star finally got my redemption. Only took 16 days or so but yeah they payd up so thats good. But probably wont be playing here anymore just because. Played a... See more

Still waiting on my redemption they say 1-2 days than 3-5 days now up till 10 days it has been 5 days.I have never had a issue like this before with any other casino. THANK YOU still waiting

Lucky.me is a super nice social casino. They have a all the good games from all they top providers. Deposited somewhere in the range of $300 to $400, and requested a redemption of $900ish. Only reason... See more

Patience is key! I originally gave this a 1 star due to my redemptions taking 10 business days to be deposited. But after so many back and forths with support, I finally received them! Ive seen alot o... See more

I am giving this site a 3 because I finally got paid a month later . The slots are good and the payouts are actually decent too. Their customer service team is always available. I think they just have... See more

I have to update my last review . Lucky.me must’ve had issues in the past or they cut off redemption until they made enough money to pay people. Either way they finally paid me. It took 2 weeks so the... See more

I like this casino I just hate how slow the redemption process is. They did pay me which I put in on the 13th of Feb and received the 24. They don’t respond to emails but constantly send of promotions... See more

Turned my original deposit into $90, played everything through, then bought a $10 package and kept playing. A week later they canceled my withdrawal and closed my account for “stacking.” Never once sa... See more

Currently still waiting for second redemption. 1st redemption also took a very long time, didnt concern me much as I needed to verify. 2nd redemption, fully verified, taking longer than 1st red... See more

As everyone else said, THEY DON’T PAY. as soon as you redeem they give you this message: DUE TO A TECHNICAL ISSUE WITH OUR PAYMENT PROCESSOR REDEMPTIONS ARE CURRENTLY UNAVAILABLE. PLEASE TRY AGAIN L... See more

Worst platform ever! Verification process takes forever along with redemptions! Lack of response from their finance team and you do not receive any updates regarding redemptions etc. Still waiting for... See more

Ridiculously long pending for redemption. Site claims on their redemption policy 2-5 days as most platform do. But not true, already verified identity as well as redeem to same purchasing option. Been... See more

HAVENT BEEN ABLE TO REDEEM IN 5 DAYS. SAYS THERES AN ERROR EITH THEIR REDEMPTIONS. BUT THE FACT THAT IM GETTING SEVERAL EMAILS A DAY WITH "DEALS" EXCOURAGING ME TO DEPOSIT ON TO THAT SITE INSTEAD... See more

Scam site, do not play. I won $1200, got verified and submitted a redemption. 7 days later I get an email saying they are closing my account and not processing my redemption on the basis that a bough... See more

Biggest scam I ever encountered. It's been 9 days and I'm still waiting for my redemption to process. It doesn't even show in the system anymore and the redemption tab but they say it still shows in t... See more

Never in my life have I had a "social casino" make me pay for my winnings then I waited 10business days with no answers always the same we dont know we aren't sure. So I played the money to get it off... See more

They have fix there problems with pay out the redemption, I received my first redemption in 4 days.. there support team was the best i have ever dealt with.. don't worry about Lucky me not paying out... See more

Updating my review . Their support team did not rest until they got my redemption processed and they were so patient . Will definitely be going back to play with them just off the great customer suppo... See more

Ive had fun playing the games and I am currently waiting on a $300 redemption to process. I dont know how long it will take but the bigger issue is that I won the grand jackpot in the community ja... See more

I had a good time on lucky me Found a couple games that seem to have worked for me so I'm in the + I wish there was some community tables so everyone can see my win lol redemption time was ok... See more

Great experience!! Idk why all the negativity but i had a fast and easy redemption. Customer service was great. The games are great!! Love it!!

I cashed out $5000 9 business days ago and still can’t get an answer about my redemption! **update** Finally got paid out and the customer service lady I spoke with was really nice! Not a scam bu... See more

Played a little on here. not much as cards have had issues here pretty regularly both for buying and redeeming. Was just banned and will post the ban message here. "Please be informed tha... See more

Use another casino. They have this random rule about "stacking" promotions so that they won't pay you out if you are below the $100 threshold and have to buy more GC. If you do buy more GC, they'll ta... See more

UPDATE: I did not bonus stack they are simply lying to not pay me. Once again I have been using sweeps casinos for months and I’m profiting, DO NOT USE THIS SITE. Notice how terrible their reviews are... See more

If I could give 0 stars I would. Please don’t believe any good reviews you see. I’ve deposited money and won and did my redemptions and it’s been almost 2 weeks and still NOTHING. Each time you try to... See more

PLEASE DO NOT GIVE THEM YOUR MONEY THEY WILL NOT GIVE YOU YOUR WINNINGS.!! Been communicating back and forth with these guys on my redemption just to hear that them go from 2-5 to 30 days to over 30 d... See more

I requested my redemption on 11/13 and still haven’t received it. On the website it says it takes 2-5 business days but every time I reach out, I just get told everything is in order, it’s going to... See more

Still waiting on my redemption and still says pending. It's only 119 and been awhile since I've started the process. Im fully verified pay me out or review will say a 1 Star review. keetoncak @gmail.c... See more

I wish you had a 0 star 🚫 ⭐️ option DO NOT , DO NOT , I REPEAT DO NOT invest any money in this app. The games seemed easily winnable . Until I won 150 from the sign on 2 dollar bonus. I tried to rede... See more

Been waiting on Redemption still haven’t received it 1500! Too now all of a sudden it says the site is blocked and can’t reach there support nothing!! terrible experience so far

I wish I had come here first. August 26th, I logged in, clicked on redeem somehow and started to verify my account. There was no message about a technical problem with their payment processor at tha... See more

Can I give 0 legit y’all need that option. The absolute lack of “support” is amazing. They claim they are a new site and are backed up with redemptions. No y’all are not processing redemptions and it... See more

Stay away very shady. Ask them to remove my debit card. I had to go round and round with the customer service representative to remove my payment source. They kept asking me why and questions an I sai... See more

The company doesn't process redemptions but actively markets for deposits (without of course relaying they don't offer redemptions). Very deceptive. If redemptions are disabled, deposits should be as... See more

SCAM SCAM SCAM Do Not I repeat do not give these people $1 I have been waiting for a redemption since July 31st and it is now August 9th and I keep being told next week their system is down. All the... See more

I bought a package for $20, was up to almost $500 and like any time I play slots I was on my way to giving it all right back when I decided to actually redeem for $186... I was so proud of myself. I... See more

As of today I submitted a redemption for 1100 one for 2000 and one for 1400 on the 1st and I still have yet to get them in my account. They dont pay they steal your money. This is the worst casino I... See more

This is the biggest scam social casino out there. Avoid this site at all costs. They wouldn't let me redeem for 2 weeks and when they finally allowed me to submit a redeem, they denied the request a... See more

I havnt recieved my cash out at all but it says on the lucky me website that's its completed but I havnt recieved anything and I have contacted support and they give me the run around I have screen sh... See more