These watches are beautiful, my wife loves hers. The shipping took longer than expected, but it was during the holidays. Will be purchasing more in the future. Thanks!
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Company details
Written by the company
The epitome of affordable luxury with our exquisite collection of watches. Perfectly blending style, quality, and value, our timepieces are designed to elevate everyday elegance.
Contact info
United States
- hello@luckyfours.com
- luckyfours.com
Replied to 20% of negative reviews
Typically takes over 1 month to reply
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Very good customer service
Can’t say much about watch quality as I cancelled the order, but the customer service was excellent, very professional and timely
Great customer service!
Solid watches and service.
This company is a complete joke
This company is a complete joke. The watches I received are absolute garbage—cheap materials, terrible finish, and nowhere near what was advertised. Honestly feels like something you’d get for a few bucks, not what they’re charging.
The worst part is the way they handle refunds. I asked for a full refund because the product is clearly low quality, and instead of doing the right thing, they keep trying to lowball me with partial refunds so they don’t have to take responsibility. It’s shady and unprofessional.
At this point it feels like they know their product is bad and are just trying to avoid refunds however they can. A legitimate company wouldn’t make customers jump through hoops just to return something that’s clearly defective or misleading.
Save your money and avoid this company at all costs. Poor quality products and even worse customer service. Easily one of the worst buying experiences I’ve had.
Followed up on a missing order and got…
Followed up on a missing order and got me a replacement!
Considering the price of the watch
Considering the price of the watch, there's nothing to complain about. There are two minor drawbacks: the ticking is quite loud and the watch is relatively light. Nevertheless, a great product!
Fast support team !
Wonderful service and respond to emails…
Wonderful service and respond to emails instantly. I will definitely buy again.
Switch in the order
Love how you guys accommodated my request to switch watches in a timely fashion. Very professional and quick.
My experience with Lucky Fours was…Awesomeness
My experience with Lucky Fours was awesome !! I was anxiously awaiting the arrival of my purchase and they didn’t disappoint at all!! The craftsmanship on these watches is top tier and I’d encourage others to shop with Lucky Fours you won’t be disappointed ‼️‼️
Honestly great watches super nice and…
Honestly great watches super nice and not that pricy
Hazel was great help
Hazel was great help. 10/10 customer service. I’m super appreciative of how easy going the process was.
Decent watches, Terrible shipping
Decent quality watches that look nice. I would (in general) recommend the watches if you want an affordable nice watch. The only thing is the shipping time. It took over three weeks for mine to be delivered. In fact the only thing preventing a 1 star is the customer service team expediting my order due to an email. Have I not sent an email I doubt my order would even be shipped yet. However I had an email chain with over ten emails from a service member "Rachel" with daily updates after my first email. Incredible customer service.
Overall the watches so far seem great…
Overall the watches so far seem great for the price... good weight, size, material choices, and looks... I have gotten many compliments on look specifically. Only thing I would work on would be better packaging. But not removing a star for that, I understand it is a start up.
Awesome quality products!
Love both watch
Love both watch , the look and feel is exactly what l was hoping for in my purchase A bit of a collector of fashion piece fso my new watches have fitted right into my collection
Anne was incredibly kind
Anne was incredibly kind, responsive, and generous in her resolution of my exchange request. I am very grateful.
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