Lucky Onesie Reviews 

219
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers had a great experience with this company. Many customers are truly delighted with their recent purchases, frequently mentioning that the wearable items are exceptionally soft, warm, and durable. Consumers also love the helpful support staff, who consistently go out of their way to quickly resolve any sizing or order mistakes. However, some reviewers were not happy with delivery times, reporting frustrating delays, unexpected shipping expenses, or postal packages arriving well past deadlines. A few other people also felt that proper tracking information was severely lacking, making it extremely difficult to anticipate when items would finally arrive.

What people talk about most

Product

People report satisfaction with product, highlighting that the onesies are made of thick, warm, high-quality... See more

Delivery service

Users describe ambiguous interactions with delivery service, as reviewers are divided on their experiences.... See more

Order

Customers consistently note positive experiences with order processes, frequently highlighting fast shipping... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the well-made products.... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my onesie last week with express shipping and it just arrived today, well in tome for Halloween. Got a little worried looking at some of the reviews here after buying it, but I got a tracking... See more

Rated 5 out of 5 stars

We got the kids pikachu, adult meowth, adult gengard, and adult charzard and all were awesome quality and came in a very timely manner! Highly recommend this site as I was super skeptical upon orderin... See more

Rated 5 out of 5 stars

I ordered 2 Pokémon onesies from lucky onesie and they delivered to the US in less than a week! Not only was the delivery quick but the quality is just as pictured. Honestly what makes this business o... See more

Rated 5 out of 5 stars

Love the onesies we got - soft, warm, cozy, even with pockets! We had a small hiccup with me accidentally getting the wrong onesie and their support was timely and resolved the matter immediately. Hig... See more


Company details

  1. Costume shop

Written by the company

Lucky Onesie Lucky Life!


Contact info

4.2

Great

TrustScore 4 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(219)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is not a good company to order…

This is not a good company to order from. I got the SpongeBob onesie for my daughter and when it arrived, it was very bad quality and the onesie did not look like the one on the website. I reached out to them and they had me take a picture. I sent them the picture and they said they would refund me $5. I asked for a full refund and they said I could return to China first and then they would decide. The onesie was missing the red tie, which is a big part of his outfit. Terrible customer service

1 November 2023
Unprompted review
Rated 4 out of 5 stars

ORDER EARLY!!!

I ordered 4 Bluey/Bingo onsies. Ordered very early October. Order sat around unfulfilled for about ten days. Started to get nervous it was taking so long to ship. After reading mixed reviews I decided to reach out via email. Someone replied in a few days asking when I needed them. I told them and the order arrived via FedEx a few days before I needed them. I think one costume size was not what I ordered but we made it work with some altering. Once FedEx had the package I received it within a week.
Plan early and order early and give yourself time. Do not order during peak season like me.

1 October 2023
Unprompted review
Rated 5 out of 5 stars

i love it

I got my order JUST in time for halloween and i’m so happy with it. The quality is so good and It was freezing outside but the onesie was so comfy and warm. it’s so cute.

31 October 2023
Unprompted review
Rated 1 out of 5 stars

Bait-and-Switch

Company knowingly sent inferior item, but they gave me a refund for most of the item cost. Not a full refund, but they feel they made good. My son was incredibly disappointed in the low quality, but there was not enough time to order from someone else. I will never order from them again.

25 October 2023
Unprompted review
Rated 1 out of 5 stars

Not reliable delivery

I ordered on October 7th with 7-10 day delivery and still no arrival of product. Costume orders in October have a pretty clear understanding of expectations and this did not deliver, no pun intended.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

Squirtle Onesies!

Placed an order and only took about a week. However I noticed 2 items were missing, emailed them and I got the 2 items 3 days later! They were quick to respond and very kind! Also the onesies fit perfect and are great thick material!

29 October 2023
Unprompted review
Rated 1 out of 5 stars

Don’t order from this website

Don’t order from this website, bought a onesie and they sent me the wrong onesie, not reliable at all! The onesie I got from them is horrible quality, will never shop at this site again. 👎👎👎👎👎👎👎👎👎👎👎

26 October 2023
Unprompted review
Rated 5 out of 5 stars

Great Website and Product

Costume came in a week after placing the order! After reading reviews I was worried my costume wouldn’t come in time for Halloween, but my worries disappeared as my package came in record time. The costume is really well made and the sizing guide is 100% accurate. Fyi I ordered the Bluey onesie, so if anyone else wants to order it, I really recommend you do!

13 October 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible company

Absolutely terrible company. Customer service is just form letter responses. No follow up when issues are brought up. No concern for quality control. Obviously shipping has been an issue.

Just write them off as a scam. Nothing good here, folks.

28 September 2023
Unprompted review
Rated 1 out of 5 stars

Terrible Shipping

Do not buy from here if you need it by a specific date or event, I ordered this a month in advance, their website says 7-10 business days but it's been well over 20 business days and it still hasn't arrived. I'm not even sure it will ever arrive at this point but I needed this before my flight and now I won't receive it in time for the occasion I ordered it for. I understand that some people have received their orders and are happy with it, but for it to be such a gamble on wether you will be lucky enough to get what you paid for is not worth it.

24 October 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased with the customer service

Very pleased with the customer service. I had ordered two onesies and something happened where it charged me, but I never got a confirmation email. After emailing the company, they worked hard to make sure I got my onesies on time!

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Yoshi onsie

Costume is exactly as pictured. Sizing is right. Had to email because I couldn’t figure out what carrier would be delivering the package. They got back to me fairly quick. Package came within the time frame I picked. Would def purchase here again! Thank you!

2 October 2023
Unprompted review
Rated 4 out of 5 stars

Good customer service and large selection!

Quickly responded to an inquiry on order tracking, and the shipment was received in a timely manner. The baby onesie I got was very soft almost velour material. My toddlers onesie was not as soft and closer to a fleece material. They should both be warm and cozy for trick or treating. They have a large selection of options and the sizing chart is accurate.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Love the Onesie and Amazing Customer Service

I love the onesie and the sizing is correct. It is super comfortable and I’m super excited to wear it. The customer service is also amazing. I needed the onesie by a certain date and was nervous it wouldn’t come in on time so when I emailed customer service they immediately got back to me and sent a tracking link, and the package ending up arriving the same day. They were extremely helpful and it only took a little over a week for the package to come in

7 September 2023
Unprompted review

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