Lucky Twice Reviews 141

Honest opinion, wouldn’t recommend this casino. I spend hundreds / thousands no cash back or bonus in return. Live chat is impossible asking to contact via email. I’ve emailed several times to close my account again being ignored and told to wait over 2 weeks passed since deposited 400 and again nothing in return. Stay clear

I’m very happy

Kept my deposit for weeks and never got to play it.

See my earlier reviews I have provided bank statements, images of transactions and still they haven’t returned £100’s.

This is a non legitimate site avoid at all costs.

Good games to play on

Great games but the live chat no one can help they just send you to write a email that never gets answered!

Payouts are VERY slow !!

Can only cash out at 200 pound !

I can only urge you to read all the reviews.. they are bad for a reason !

High potential of winning in slots.

0 star is the best. No withdrawal. They are ripping off people.

Good customer service and great games

Issue with withdrawal. Sent numerous information to get verified. Unable to confirm via chat how long it will take for a bank transfer.

7Any online casino, where the players do not have the possibility to set up limits or account closure in their hands. Where you have to contact their live support agents to request an account closure..... Are SCAM. And this place is the perfect exemple. Stay away. Luckily I checked this aspect before I made any deposit. No deposit, no headaches. I have tried to contact them, and after 10 min of waiting, I gave up. Stay away

Ignore all communications and they are processing payments as other companies to hide the nature of the transactions (transaction masking) no response to multiple emails. Games seem to be hosted locally and not via reputable brands.

Good game fair payouts

ŒI believe that the company have great slots which gives you a good odds on winning also the customer support are always willing to help with your problems

Request for account closure still hasn’t happened after months of requests.
Everytime you want a withdrawal, they slow the process down by asking for a deposit proof each time.

Poor casino, maximising off peoples vulnerability.

Update -
I first requested account closure/exclusion on 31st August 2025!
I have repeatedly requested it since then.
Responses are either “we’re reviewing your request internally” or nothing at all…

One week after requesting withdrawal. Waiting hours to get a reply via chat. Then when they do they ignore my questions, not an apology. Not one reply via email. Cashout cancelled every time despite being told via chat I passed kyc and my withdrawal would be processed. I intend to alert gambling commission as this company doesn't seem legitimate.

Shocking site won a large amount off money still not got it communication is zero to none do not out a penny on this website avoid at all costs

Played over 20 grand at this casino in 2025 got a few wins and once actually got it in to my account however on new yeafs day i made 2 deposits totalling 600 pounds and both left my bank but not credited to my lucky twice casino account ive involved my bank their 3rd party provider kryptronim said it was successful on their end for now days trying to reach the casino but nobody messages u back if this is whst they do to loyal players they must be crooks until this happened i was happy with this casino i even won14 grand one time albeit lost it all again

Confiscated 1700 gbp of my winnings. For 6 weeks I contacted them about it and was eventually emailed by the VIP manager called Daniella. She told me 3 weeks ago she was dealing with the complaint. Since then I've sent many emails. Been on live chat and basically been ignored or fobbed off.

Great games only negative is the pay outs are really slow.