Lulutox Reviews 11,156

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the product for its quality and effectiveness, noting improvements in energy levels, digestion, and overall well-being. Many people appreciate the pleasant taste and natural ingredients, finding the tea to be a refreshing addition to their daily routine. However, some customers experienced issues with their orders, including incorrect quantities, missing items, or difficulties with cancellations and refunds. A few other people also felt that the product was ineffective or that the pricing was too high for the quantity received.

What people talk about most

Product

People report positive experiences with the product. Many consumers praise its pleasant taste, with some... See more

Quality

Reviewers highlight positive aspects of quality. Many consumers praise the great taste and natural... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report issues such as unauthorized orders,... See more

Price

Customers consistently express dissatisfaction with pricing, frequently reporting unexpected charges and... See more

Payment

Clients share negative opinions on payment, with many reporting unauthorized charges and being billed for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi, at first I thought this was a trick of scam, but it's not, you can lose weight if you drink the tea, but don't worry if it takes a bit of time, weight loss is never fast anyway. The tea helps... See more

Company replied

Rated 4 out of 5 stars

Love the taste of Lulutox and that it is made with all natural ingredients. My energy levels went up in the first week of having the tea. I'm looking forward to experiencing more positive health ben... See more

Company replied

Rated 4 out of 5 stars

I have had a few problems with my order and some hasn't turned up, but lululox is trying it's best 2 sort everything out 4 me so yes I have had good communication with lululox, they are a trust worth... See more

Company replied

Rated 4 out of 5 stars

Communication is very good. However I have poor gut health and unfortunately after taking lulutox for over two weeks I have not noticed any improvement. The taste of the product is very pleasant .

Company replied


Company details

  1. Homewares Shop

Written by the company

Lulutox Detox tea is a finely crafted premium blend, featuring a delightful peach flavor. This special tea combines a harmonious blend of potent ingredients, long revered in holistic medicine for their capacity to enhance overall well-being. Matcha Green Tea: Recognized for its rich antioxidant content, Matcha Green Tea gently boosts energy levels while sharpening mental clarity and focus. It also supports metabolism and detoxification, contributing to an invigorated sense of vitality. Yerba Mate: Hailing from South America, Yerba Mate offers a natural source of caffeine that delivers sustained energy without the typical jitteriness. Renowned for its potential to enhance mental alertness and physical endurance, Yerba Mate is a valuable addition to your daily routine. Hibiscus: Bursting with vitamins, minerals, and antioxidants, Hibiscus not only adds a floral note to the blend but also aids digestion and fortifies the immune system. Its reputation for potentially reducing blood pressure and promoting heart health makes it a cherished ingredient. Indulge in the soothing peachy flavor of Lulutox Detox tea, as it gently supports your journey towards a more balanced and vibrant lifestyle. With each sip, you're taking a step toward a robust and rejuvenated you. IMPORTANT NOTE: Our product is designed to enhance your well-being and vitality, and it's not intended to diagnose, treat, cure, or prevent any particular disease or condition. If you're currently taking prescription medication, expecting a new addition to your family, or nursing, we recommend having a cheerful chat with your healthcare provider before indulging in this delightful brew. Please remember that individual experiences may vary, and this wonderful infusion is recommended for adults who can enjoy the benefits of its plant-based caffeine content.


Contact info

4.0

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great product

Great product, good taste, good price and fast delivery!

8 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Paulina,

Thank you so much for taking the time to share your wonderful feedback. We truly appreciate your kind words and are delighted to hear about your positive experience.
It’s great to know that you’re enjoying the taste and that everything from pricing to delivery met your expectations. Your support means a lot to us.

If you ever have any questions or would like to share more about your experience, please don’t hesitate to reach out to our support team at customercare@lulutox.com — we’re always here to help.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

The tea works and the flavor is great.

The tea works and the flavor is great.

10 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Nancy,

Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind words and are delighted to hear about your positive experience.
It’s wonderful to know that you’re enjoying the flavour and that Lulutox has become a pleasant part of your daily routine. Your support means a lot to us.

If you ever have any questions or would like to share more about your experience, please don’t hesitate to reach out to our support team at customercare@lulutox.com — we’re always here to help.

Warm regards,
Lulutox Team

Rated 4 out of 5 stars

Not used it long enough yet but lost…

Not used it long enough yet but lost 3.5 lbs from Monday to Friday

24 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Craig and Agnes,

Thank you for taking the time to share your feedback with us. We truly appreciate you bringing your experience to our attention.

It’s great to hear that you’ve just started your journey with Lulutox and are already incorporating it into your routine. We’re glad to have you with us and hope it continues to fit smoothly into your daily wellness habits.

If you have any questions or would like to share more updates along the way, please don’t hesitate to reach out to our support team at customercare@lulutox.com — we’re always here to help.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

Not really a taste I like

Even though I don't particularly like the taste I fined I do feel better for using it. Also your support team were very helpful in trying to help me make my experience better, so that I was grateful for.

13 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Mrs Sandra,

Thank you for taking the time to share your honest feedback with us. We truly appreciate your openness and your kind words about your experience.

We understand that taste can be very personal, and we’re glad to hear that despite this, you’ve continued using the tea and found it to fit into your routine. It’s also wonderful to know that our support team was helpful in assisting you — that means a lot to us.

If you ever have any questions or would like further support, please don’t hesitate to reach out to our team at customercare@lulutox.com
— we’re always here to help.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

This company is a scam

This company is a scam. They charged me incorrectly and haven't sent the item. I have messaged them multiple times and they haven't responded. AVOID, they're scammers.

Don't be fooled by their reply - they haven't emailed me and I even sent my details. Still nothing. They're liars and this proves it.

18 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Amber,

Thank you for taking the time to share your feedback with us. We truly appreciate you bringing this to our attention, and we’re sorry to hear about any inconvenience you might have experienced.

Our support team has reached out to you via email to help resolve this matter and ensure everything is taken care of for you. We kindly ask you to check your inbox (and spam/junk folder, just in case) for our message.

If you’re unable to find it, please don’t hesitate to contact us directly at customercare@lulutox.com
, and our team will be more than happy to assist you right away.

Warm regards,
Lulutox Team

Rated 4 out of 5 stars

This is a fabulous tasting tea that can…

This is a fabulous tasting tea that can fit in any schedule. It has significantly improved the bloating feeling I have had.

24 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Trista,

Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind words and are delighted to hear about your positive experience.
It’s wonderful to know that you’re enjoying the taste and that Lulutox fits easily into your daily routine. We’re so glad to have you on this journey with us.

If you ever have any questions or would like to share more about your experience, please don’t hesitate to reach out to our support team at customercare@lulutox.com — we’re always here to help.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

1st time taking Lulutox tea

Good customer service
Tea arrived when it was meant to
So far so good

24 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Anthony,

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are delighted to hear about your experience so far.

It’s great to know that your order arrived on time and that you’ve had a positive experience with our customer service. We’re glad to have you on this journey with us.

If you ever have any questions or would like to share more as you continue, please don’t hesitate to reach out to our support team at customercare@lulutox.com — we’re always here to help.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Takes your money & NO DELIVERY

I placed an order, payment made and no delivery. I have email back 3 times requestong my order and I have been ignored every single time

16 March 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Panayiota,

Thank you for taking the time to share your feedback with us. We truly appreciate you bringing this to our attention, and we’re sorry to hear about any inconvenience you might have experienced.

Our support team has reached out to you via email to help resolve this matter and ensure everything is taken care of for you. We kindly ask you to check your inbox (and spam/junk folder, just in case) for our message.

If you’re unable to find it, please don’t hesitate to
contact us directly at customercare@lulutox.com, and our team will be more than happy to assist you right away.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

The detox tea tastes lovely.

The detox tea tastes lovely.
The ordering and deluvery process are seamless

24 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Cintia,

Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind words and are delighted to hear about your positive experience.

It’s wonderful to know that you’re enjoying the taste of the tea and that the ordering and delivery process felt smooth and seamless. Your support means a lot to us.

If you ever have any questions or would like to share more about your experience, please don’t hesitate to reach out to our support team at customercare@lulutox.com — we’re always here to help.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

Energy levels improved together with…

Energy levels improved together with overall feelings of wellbeing

24 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Sarah,

Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind words and are delighted to hear about your positive experience.
It’s wonderful to know that Lulutox has become part of your routine and that you’re enjoying the journey with it. Your feedback means a lot to us.

If you ever have any questions or would like to share more about your experience, please don’t hesitate to reach out to our support team at customercare@lulutox.com — we’re always here to help.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

Everything said about this product is…

Everything said about this product is true and that is truly refreshing. So thankful I took a chance. Thank you

24 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Carole,

Thank you so much for taking the time to share your thoughts with us—we truly appreciate you giving Lulutox a chance and sharing your experience.

It’s wonderful to hear how you’re feeling about your journey so far, and your words mean a lot to our team. We’re dedicated to creating products that support a balanced and mindful wellness routine, so your feedback is incredibly encouraging.

If you ever have any questions or would like to share more about your experience, please don’t hesitate to reach out to our support team at customercare@lulutox.com—we’re always here and happy to help.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

This is a scam product…

This place Lulutox took $ out of my account. I bought product as a one off in March then more $$ and another Order was sent last week. I tried to cancel that new order seconds after I was emailed that I had purchased and they did not stop my order. I have cancel my credit card so they have to stop stealing my money!!!!

19 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Maria,

Thank you for taking the time to share your feedback with us. We truly appreciate you bringing this to our attention, and we’re sorry to hear about any inconvenience you might have experienced.

Our support team has reached out to you via email to help resolve this matter and ensure everything is taken care of for you. We kindly ask you to check your inbox (and spam/junk folder, just in case) for our message.

If you’re unable to find it, please don’t hesitate to contact us directly at customercare@lulutox.com, and our team will be more than happy to assist you right away.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Had no option but to commit once paid…

Had no option but to commit once paid for. Despite immediately changing my mind, as there’s no option to cancel. Plus took almost two weeks to deliver. Then sent me multiple emails per day badgering me to buy more! Have had to block them. And will never purchase again due to the fact they don’t give you an option to cancel
If you change your mind or for any reason. And then completely fill your inbox begging to buy more.

11 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Ceri,

Thank you for taking the time to share your feedback with us—we truly appreciate it. We’re sorry to hear about any inconvenience you might have experienced and want to make sure your concerns are addressed as smoothly as possible.

Our support team has reached out to you via email with the aim of resolving this for you. We kindly ask you to check your inbox (and possibly your spam or junk folder, just in case) for our message.

If you’re unable to find it, please don’t hesitate to contact us directly at customercare@lulutox.com, and we’ll be more than happy to assist you right away.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Do not order from this company

Do not order from this company, I ordered just teabags and they included capsules to order charging me over £50, not allowed to cancel within a few minutes of order as already shipped!!, really make it difficult to get refund and shipping back to USA too expensive...very disgruntled, really bad customer service.

8 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Mary,

Thank you for taking the time to share your feedback with us. We truly appreciate you bringing this to our attention, and we’re sorry to hear about any inconvenience you might have experienced.

Our support team has reached out to you via email to help resolve this matter and ensure everything is taken care of for you. We kindly ask you to check your inbox (and spam/junk folder, just in case) for our message.

If you’re unable to find it, please don’t hesitate to contact us directly at customercare@lulutox.com
, and our team will be more than happy to assist you right away.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

This company is completely fraudulent

This company is completely fraudulent. I added two bags to my basket and ended up paying for 5. Emailed straight away to either cancel or amend the order to the two packets only to be told it was shipped. Which can’t have been true because 5 hours later I got an email to say would I like to add x amount of other random problems before it was shipped! They have point blank refused to refund the postage paid to return the product which was £31.95. I couldn’t believe I was so silly to fall for this scam company and would strongly advise you don’t go near them with a barge pole. They should be ashamed with themselves.

23 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Jasmine,

Thank you for sharing your feedback with us.

We’re sorry to hear about the inconvenience you might have experienced, and we truly appreciate you bringing this to our attention. Our support team has reached out to you via email to help resolve this matter and provide further assistance.

Kindly check your inbox (and spam/junk folder, just in case) for our message. If you’re unable to find it, please don’t hesitate to contact us directly at customercare@lulutox.com
, and we’ll make sure your concerns are handled as quickly as possible.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Intentionally ambiguous and misleading…

Intentionally ambiguous and misleading website design. Instantly overcharged my account and provided me with no Order ID to submit a cancellation request. Extremely fraudulent

24 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Oliver,

Thank you for sharing your feedback with us.

We’re sorry to hear about the inconvenience you might have experienced, and we truly appreciate you bringing this to our attention. Our support team has reached out to you via email to help resolve this matter and provide further assistance.

Kindly check your inbox (and spam/junk folder, just in case) for our message. If you’re unable to find it, please don’t hesitate to contact us directly at customercare@lulutox.com
, and we’ll make sure your concerns are handled as quickly as possible.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Don't buy though Facebook site.

Don't buy though Facebook site.
I just wanted 1 packet and that's all I added to my basket on an offer they where doing. After paid check my email said I had ordered 6 packets which it never said before I paid. Emailed straight away to tell them, would not amend my order,very disappointed to be told its already sent out even thought I had emailed in 3mins find hard to believe. Was told I get a full refund when it arrives at my address. It arrived and after so many emails trying to get a refund they kept sending me so many opinions to keep the whole order. In the end when said no I want to return was going to cost me £35 crazy, I did in the end get £30 refund but instead of paying around £20 I was out if pocket another £28 which I'm very not happy about. And would not buy from them again.
Be careful when you place a order!!

8 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Nicola,

Thank you for sharing your feedback with us.

We’re sorry to hear about the inconvenience you might have experienced, and we truly appreciate you bringing this to our attention. Our support team has reached out to you via email to help resolve this matter and provide further assistance.

Kindly check your inbox (and spam/junk folder, just in case) for our message. If you’re unable to find it, please don’t hesitate to contact us directly at customercare@lulutox.com
, and we’ll make sure your concerns are handled as quickly as possible.

Warm regards,
Lulutox Team

Rated 4 out of 5 stars

The tea tastes great

The tea tastes great. I haven't been using it long enough to notice a difference in my opinion. I think it's nice that the company keeps in touch with you as a customer.

9 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Christine,

Thank you for taking the time to share your thoughts with us.

We’re so glad to hear that you’re enjoying the taste of the tea and that you’ve had a positive experience with our customer care. It’s important to us to stay connected and support our customers throughout their journey.

If you ever have any questions or would like to share more feedback along the way, please feel free to reach out to our team at customercare@lulutox.com
—we’re always happy to help.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

As soon as I pressed buy the amount of…conned

As soon as I pressed buy the amount of Lulutox changed from 1 pk to 3 and instead of it costing me 17.99 it shot up to 46.pound plus. I tried to cancel straight away it was told already gone through and on the way my bank got in touch to tell us of unauthorised withdrawals of which they managed to stop except for the 46 pounds and had the inconvenience of cancelling my credit card the product arrived 2 weeks later and was thinking of returning it at my own cost but kept a bag and sold on other 2
After trying the product it honestly tasted disgusting and had no peach flavour at all and smelt like vile

1 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Judith,

Thank you for taking the time to share your feedback with us. We truly appreciate you bringing this to our attention, and we’re sorry to hear about any inconvenience you might have experienced.

To help us look into this further and improve your experience, we had requested some additional order details, but we haven’t yet received them. These details are important for our team to assist you as quickly and accurately as possible.

We kindly ask you to reach out to us at customercare@lulutox.com with your order information, and we’ll be more than happy to assist you right away.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

Happy customer

The delivery was well timed and arrived within the expected time
The product tastes great which was a happy surprise

7 April 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello leannehotmail.com,

Thank you so much for sharing your feedback with us.

We’re delighted to hear that your order arrived within the expected timeframe and that you’re enjoying the taste of the tea—it’s always a lovely surprise when it exceeds expectations.

If you ever have any questions or would like to share more of your experience, please feel free to reach out to our team at customercare@lulutox.com
—we’re always here to help.

Warm regards,
Lulutox Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look