Lumineorganics Reviews 

1,770
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 1,760 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's helpfulness, friendliness, and efficiency in resolving issues promptly. Many people appreciate the quick response times and immediate assistance provided. Reviewers also frequently find the products effective, noting positive results from their use. However, some customers also noted issues with unexpected subscriptions, often finding they were enrolled in a way that was not clearly understood. A few other people also felt that there were problems with order delivery, experiencing delays, missing items, or a lack of tracking, and sometimes difficulty getting updates.

What people talk about most

Product

Clients share ambiguous opinions on product effectiveness, with some reviewers finding products like the oil... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the quick, efficient, and... See more

Order

Customers had ambiguous experiences with order, with many reporting issues related to unexpected... See more

Response time

People report positive experiences with response times, with many reviewers highlighting quick and immediate... See more

Subscription

Customers consistently note ambiguous experiences with subscription, with many reviewers reporting that they... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Customer service first class could not be more helpful, just started using the product early signs are positive. The cost is a little more than I would usually spend, however if the signs keep moving... See more

Rated 4 out of 5 stars

Great experience. Got in a muddle with order and ended up with double order every month. Admin staff were quick and easy to deal with and sorted out the problem immediately. Great product too.

Rated 4 out of 5 stars

Very happy with the product - NAD Advanced. Goes down well with no nasty experiences....which has made me interested to try some of the other products they offer. Customer Service friendly and not... See more

Rated 4 out of 5 stars

The product did take 2 and a half weeks to arrive to me in the UK but all was good once it came. I did contact customer service and they were very helpful. I'm not sure if I am going to continue the s... See more



Contact info

3.8

Great

TrustScore 4 out of 5

2k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.8

All reviews

(1,770)

1,769 reviews in the last 12 months

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Rated 1 out of 5 stars

I would give this company 0

I would give this company 0, yet another scam company. I ordered the whitening mouth wash 6th June arrived yesterday 7th July!! Opened package no delivery note included.. Red flag not sure what country they are posting from but can guess! Fuming I was charged £30 in June and then again 6 July looks like they have set me up on a subscription when I clearly only ordered one item. I checked reviews before I purchased but yet again these scam companies exist constantly setting people up on monthly subscription plans. Not sure who are writing the good reviews but please avoid this company !! I am awaiting a response from the company .. please beware

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a bottle of mouthwash to try…

Ordered a bottle of mouthwash to try .....they signed me up for monthly delivery....got a second bottle I never ordered b 4 I could try the first one .....was impossible 2 get a hold of them to cancel .....beware

7 July 2026
Unprompted review
Rated 2 out of 5 stars

Not a good experience

Product did not arrive, but after multiple emails to customer service they were polite and did give me my money back.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Subscription cancellation

Having read the issues about subscription charges, which to be fair is very clear and I am a usual mug that gets caught! However, as I was so aware of this, I emailed to cancel my subscription the same time as purchasing the product and my subscription was immediately cancelled. I am a genuine buyer too.

7 July 2026
Unprompted review
Rated 4 out of 5 stars

Customer service was good

The product did take 2 and a half weeks to arrive to me in the UK but all was good once it came. I did contact customer service and they were very helpful. I'm not sure if I am going to continue the subscription, I will see if the product works first but all seems good so far.

7 July 2026
Unprompted review
Rated 3 out of 5 stars

Great customer service

I’m not sure how I ended up signing up for a subscription, but when I contacted the company, they immediately corrected it. Three stars because of my confusion, but 5 stars for customer service.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

We as in my wife and I did not order…

We, as in my wife and I, did not order anything from this company. I dont know why they took it upon themselves to keep sending magnesium pills when we didn’t order. We canceled all future orders. Rip off company.
Beware!

6 July 2026
Unprompted review
Rated 4 out of 5 stars

Beware, monthly payments will be taken if you don’t cancel this is a subscription service

I took advantage of the 3 month supply offer which eventually arrived and I am now taking it. I haven’t seen any results but to be fair, it’s a bit early to tell. I didn’t realise there was a monthly subscription and don’t need 3 months supply every month so cancelled the subscription. To be fair the customer service response is excellent and they cancelled the subscription as soon as I asked. The site should make it clear that there will be monthly payments taken. I suspect the good customer service results in more positive reviews than the product.

1 July 2026
Unprompted review

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