It's almost a month since I bought the red light cap hair therapy no results yet so I'm being a little skeptical about it but I'll give it a month or so.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been using it on my lumbar spine 4x a week for a couple of weeks and hasn't done anything for the pain. I'm willing to keep trying for a few more weeks maybe then I can give you a better rating.
Company replied
I’ve been using the LumyHealth multi spectrum red light therapy pad, daily for 30 minutes! This product is AMAZING!! I’m SO impressed! Each wavelength offers so many unique benefits, from skin health... See more
Company replied
I have been using my red light mats for several months now and have noticed a significant difference in my cellulite. It has become a part of my daily routine to lay in my bag for 30 minutes and I... See more
Company replied
Company details
Written by the company
LumyHealth is a wellness-focused brand dedicated to providing safe, effective, and accessible red light therapy solutions for home use. Our mission is to empower individuals to take control of their health through science-backed, non-invasive technology. We specialize in a range of FDA-registered red light therapy products, including full-body therapy mats, targeted LED panels, wearable caps, and skincare-focused devices. Each product is designed with both performance and comfort in mind, making clinical-level therapy achievable from the comfort of home. At LumyHealth, we value transparency, customer care, and continuous innovation. From chronic pain relief and muscle recovery to hair regrowth and skin rejuvenation, our devices are trusted by thousands across the U.S. and beyond. Whether you're looking to relieve discomfort, improve your wellness routine, or explore alternative healing — LumyHealth is here to support your journey to better health, naturally.
Contact info
1500 N GRANT ST STE R, 80203, DENVER, United States
- support@lumyhealth.com
- lumyhealth.com
4.0
Great
59 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bad customer service
Ordered over 1 week ago. Stated "expedited" shipping and the item still hasn't even shipped! Sent email to inquire on status with no response. Quickly charged my credit card for an item not even shipped! Return policy needs to be revised to reflect their delayed shipping process!
19 December 2025
Unprompted review
Reply from Lumyhealth
Hello, we are very sorry for the inconvenience caused by the expedited order. In order to quickly locate your order and process the shipping issue, please provide your order number and the email address used to place the order, and we will follow up with you immediately.
Experience has not been good so far
The expedited shipping was very slow, and the overly strict return policy undermines good customer service.
12 November 2025
Unprompted review
Reply from Lumyhealth
Thank you for your feedback — and we’re truly sorry for the inconvenience. Holiday-season delays affected some expedited shipments, and we understand your frustration. We’re also reviewing our return policy to make it more customer-friendly.
If you need any help, please contact us anytime at support@lumyhealth.com— we’re here for you.
No complaints
No complaints. Product came quickly. I have used it along with other remedies for some type of joint pain.
I am experiencing no pain in one site and other is about 85% better. I recommend this product.
25 July 2025
Reply from Lumyhealth
Thank you so much for sharing your experience! We're really glad to hear that your order arrived quickly and that you're already feeling such great relief — 100% at one spot and 85% at another is amazing progress.
It means a lot to us that you’re using our product as part of your wellness routine, and we truly appreciate the recommendation.
Reply from Lumyhealth
Thank you so much! We’re really happy to hear our product is helping with your pain. If you ever need anything or have questions, we’re always here for you. 💛
Best Red Light Infrared Therapy light to date!!
I’ve been using the LumyHealth multi spectrum red light therapy pad, daily for 30 minutes! This product is AMAZING!! I’m SO impressed! Each wavelength offers so many unique benefits, from skin health & recovery to inflammation & circulation. I really feel more energized, balanced, and relaxed. It’s so simple & easy to use, very high quality, and has truly made a huge difference in how I feel. I highly recommend it!! Thank you LumyHealth, you’re an Amazing company that makes Top-Tier products!!
26 September 2025
Reply from Lumyhealth
Wow, thank you so much for your amazing feedback! 💛 We’re thrilled to hear that your LumyHealth Multi-Spectrum Red Light Therapy Pad is making such a positive difference in your daily routine. It means a lot to us that you’re experiencing the benefits across skin, recovery, circulation, and overall wellness. Your kind words truly motivate us to keep delivering top-tier products. Thank you for recommending us!
Great Product so far
Great Product so far! I've been looking for something for my feet that went up my leg a ways as well and this does that and has worked great!! I'm very happy with it and when I had a question about the different levels and the settings customer service got back to me in a timely matter.
15 September 2025
Reply from Lumyhealth
Thank you so much for your wonderful feedback! 💛 We’re so glad to hear the pad is working well for you and providing relief up your leg as needed. It’s great to know our team could assist you promptly with your questions too. Your satisfaction truly makes our day!
Ordered
Ordered, fast delivery. Lumyhealth replaced my power supply for free after it was damaged.
Excellent service.
THANK YOU.
18 September 2025
Reply from Lumyhealth
Thank you for your kind words! We’re glad your order arrived quickly and that we could help with the power supply replacement. We truly appreciate your support!
One month in, feeling an improvement
Wanted to try these boots because the balls of my feet would hurt after standing at work all day and then dancing/walking 3-4 night on top of that. I started using the boot every day for 10-20 mins and have started to feel some improvement, my feet don’t hurt nearly as much as they used to at the end of the day :)
I’ll keep using it, I’m curious to see how much more improvement there is with long-term use.
17 September 2025
Reply from Lumyhealth
Thank you for sharing your experience! We’re so glad to hear the boots are helping reduce your foot pain. Consistent use often brings even more benefits over time, so we’re excited for you to continue your journey to comfort!
Reply from Lumyhealth
Thank you for your feedback! We’re glad to hear you’re using your Lumyhealth product to help with restless leg symptoms. Consistent use can often bring relief, and we hope it continues to make a difference for you!
I love Lumy
Lumy Health provided excellent service and delivered my orders on time and in perfect condition. After three months of consistent use, the red light therapy has significantly improved my hair loss. I have experienced a complete stop in shedding and am now seeing noticeable new growth. Their customer service was also prompt and helpful when I had a question prior to my purchase.
14 October 2025
Reply from Lumyhealth
Thank you so much for sharing your experience! We’re thrilled to hear that Lumyhealth has helped with your hair growth and that our team could support you along the way. Your results and kind words mean a lot to us!
easy to order and operate
easy ordering, quick delivery and a product that is easy to use and gets results
3 September 2025
Reply from Lumyhealth
Thank you for your feedback! We’re so glad to hear that you found ordering simple and that the product is delivering great results. We really appreciate your support!
It helped with joint pain
I contacted customer service before purchasing lumyhealth mat regarding some concerns I had .they responded quickly and helped me get it .
2 weeks after starting using it I noticed improvements in soreness, joint pain, muscle aches.  honestly i was taking some supplements at the same time but I think the mat helped as well .
5 September 2025
Reply from Lumyhealth
Thank you for sharing your experience! We’re thrilled to hear that the mat has helped with your joint pain and muscle soreness, and that our customer service could assist you along the way. Your feedback means a lot!
Quality product
Fast delivery, quality product. Customer service was helpful and answered my questions.
5 August 2025
I hurt my ankle and the red light has…
I hurt my ankle and the red light has helped with my healing. I would definitely recommend Lumyhealth!!
5 August 2025
Reply from Lumyhealth
Thank you for your kind words! We’re glad you’re happy with the product and our customer service. We appreciate your support!
Company tells the consumers the truth instead of deceiving people.
It's almost a month since I bought the red light cap hair therapy no results yet so I'm being a little skeptical about it but I'll give it a month or so.
29 July 2025
Reply from Lumyhealth
Thank you for your honesty and for giving the product a try! Red light therapy often shows gradual results, and consistency is key—many users notice improvements after several weeks of regular use. We really appreciate your patience and your trust in Lumy Health. Keep us updated on your progress!
Well my experience was great because…
Well my experience was great because it's a great product it's made with really high quality materials and further more it works I love it thank you for selling me such a great product. Frances A Tetreault
29 July 2025
Reply from Lumyhealth
Thank you so much for your kind words, Frances! We’re thrilled to hear you’re enjoying your LumyHealth product and that it’s making a positive difference. Your support means a lot to us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.