Luna Clothing Store 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Can’t believe I fell for the advertising from this company. Terrible everything - quality, design and customer service. Never going to get a refund so NEVER buy anything from them!! So sick of scams!!... See more

Rated 1 out of 5 stars

Scam company LUNA Baltic, you get clothes directly from China and it is impossible to contact them when you want to return the item.

Rated 1 out of 5 stars

This is a scam website. Their pictures are FALSE ADVERTISING!! The pictures shown aren't even close to what you get. The material feels like plastic and everything has a terrible odor. DO NOT BUY FROM... See more

Rated 1 out of 5 stars

The item is made in the cheapest horrible material I have ever seen, cannot be even called A pijama wear. Tried to contact them no response, scammers. Is a lost cause and I strongly advise to read rev... See more

Company details

  1. Ladies' clothes shop
  2. Clothing Shop

Information provided by various external sources

The customer is at the heart of our unique business model, which includes design, production, distribution and sales through our extensive retail network. Our business concept is to offer fashion and quality at the best price in a sustainable way.


Contact info

All reviews

(73)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT USE DO NOT COMPLETE ORDERS

If I could give zero stars I would, placed order 2nd march 2023 its now 11th May 2023 still no order sent emails which got responded to weeks later, was told its a extra 30days as popular items replied yet again requesting refund told there be sent out soon, again i sent email requesting to cancel order and to refund me no response. Items was for my daughters birthday on 14th April this company is the worst I've ever used and warn you do not give them your hard earned money, I have since gone to my bank to try get transaction refund.

2 March 2023
Unprompted review
Rated 4 out of 5 stars

Great atmosphere

Great vibe in the store. Young lady's employed there really set the tone for their clothing and accessories with their colorful personalities.
Items in the store were display with accurate sizes and matching color displays. I enjoyed myself.

8 April 2020
Unprompted review
Rated 4 out of 5 stars

Good customer support

Once I ordered a dress and size was too big so they changed it to smaller without any issues. That was very nice. Thanks a lot!

3 June 2019
Unprompted review
Rated 5 out of 5 stars

I liked this store

I liked this store.
Customer Support is very helpful and reply very fast which is a huge plus ! The dresses I ordered are of a good quality. I am satisfied and will be ordering more.

29 May 2019
Unprompted review
Show reviews in all languages. (73 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look