Can’t believe I fell for the advertising from this company. Terrible everything - quality, design and customer service. Never going to get a refund so NEVER buy anything from them!! So sick of scams!!... See more
Luna Clothing Store
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Scam company LUNA Baltic, you get clothes directly from China and it is impossible to contact them when you want to return the item.
This is a scam website. Their pictures are FALSE ADVERTISING!! The pictures shown aren't even close to what you get. The material feels like plastic and everything has a terrible odor. DO NOT BUY FROM... See more
The item is made in the cheapest horrible material I have ever seen, cannot be even called A pijama wear. Tried to contact them no response, scammers. Is a lost cause and I strongly advise to read rev... See more
Company details
Information provided by various external sources
The customer is at the heart of our unique business model, which includes design, production, distribution and sales through our extensive retail network. Our business concept is to offer fashion and quality at the best price in a sustainable way.
Contact info
V domove 1699/88, 130 00, Praha 3, Czech Republic
- +420 775 146 086
- lunaclost@gmail.com
- lunaclothing.shop
No order arrived after two months
No order arrived after two months. Shocking customer service
DO NOT USE DO NOT COMPLETE ORDERS
If I could give zero stars I would, placed order 2nd march 2023 its now 11th May 2023 still no order sent emails which got responded to weeks later, was told its a extra 30days as popular items replied yet again requesting refund told there be sent out soon, again i sent email requesting to cancel order and to refund me no response. Items was for my daughters birthday on 14th April this company is the worst I've ever used and warn you do not give them your hard earned money, I have since gone to my bank to try get transaction refund.
Great atmosphere
Great vibe in the store. Young lady's employed there really set the tone for their clothing and accessories with their colorful personalities.
Items in the store were display with accurate sizes and matching color displays. I enjoyed myself.
I ordered 2 bags and a belt from this…
I ordered 2 bags and a belt from this store and the items turned out to be great 😍 Nice cutomer support 👌
Good customer support
Once I ordered a dress and size was too big so they changed it to smaller without any issues. That was very nice. Thanks a lot!
I liked this store
I liked this store.
Customer Support is very helpful and reply very fast which is a huge plus ! The dresses I ordered are of a good quality. I am satisfied and will be ordering more.
I had a chance to order a few dresses…
I had a chance to order a few dresses from this store and the items arrived in a perfect condition. CS helped me to choose the correct size. I am satisfied with the purchase and recommend the seller!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








