I think Luna gets a lot of negative reviews because the website says an item will ship in one week, but in reality it's about 3 or 4 weeks. Customer service was upfront after our order, emailed, call... See more
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Company details
- Home Furniture Shop
- Bedroom furniture shop
- Living room shop
- Mattress Shop
- Outdoor furniture shop
- Sofa store
Written by the company
At Luna Furniture, we're dedicated to providing a 5-star experience, transforming how people shop for their homes from product discovery to delivery.
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Replied to 57% of negative reviews
Typically replies within 24 hours
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It took over a month to get my sofas
It took over a month to get my sofas, but at the end it was worth the wait .. My sofas are beautiful,very well made , I ABSOLUTELY LOVE THEM!.. and cheaper than any other furniture company..I want to thank Luna's furniture for my couches and the delivery guy's for doing an awesome job in delivering my couches..My drive way is long and narrow ,fenced on both sides , I didn't think the huge trailer was going to make it thru but it did.. EXCELENTE SKILLS DRIVER!
Thank you for arriving on time
Thank you for arriving on time. Management kept providing updates and made sure my dining table arrived on time.
Delivery was faster than expected and…
Delivery was faster than expected and the delivery guys were great and the dresser was packed exceptionally great.
I purchased a 3 drawer file cabinet…
I purchased a 3 drawer file cabinet from Luna Furniture, which arrived within 5 business days. The quality of the product is excellent and I am quite happy with the service as well.
Your delivery team is on the ball
Your delivery team is on the ball! I am severely impressed with the quality of these couches. I am so glad I found you on social media. This is by far the best couch purchase that I have ever bought! I love my couches so much thank you Im very very pleased
Is product arrived in excellent…
The product arrived in excellent condition. Delivery person was very efficient and helpful.
Was very good furniture at a great…
Was very good furniture at a great price, and was delivered and set up fast and very professionally!
The delivery person was great
The delivery person was great! He kept communication and was extremely helpful… Luna furniture was excellent as well! Good timing and kept in touch with emails.
Luna had been an absolute pleasure to…
Luna has been an absolute pleasure to buy from. We bought the Emelia sectional couch which came as expected with great quality. Packaging is very secure. We did have 2 small indentions on one of our pieces which we don't think happened during delivery. When we reached out that day, Kay and Ryan immediately responded with a solution. We are so happy we chose Luna furniture and not from the over priced big chain that doesnt care about their customers. I have never had such a responsive customer service experience with a furniture company who take pride in their service. Our furniture is so comfortable and beautiful. We will be purchasing from Luna again.
Great product at the best price…
Great product at the best price available anywhere. Excellent communications and courteous delivery drivers. All around great experience.
Excellent delivery!
I still have not assembled the two loveseats, but the placement of their boxes allowed the car to fit back into the garage
I absolutely love the new sectional…
I absolutely love the new sectional sofa! The process was easy and delivery was smooth!
Was skeptical at first…
Was skeptical at first because of the low prices, but when it came me and my girlfriend were extremely satisfied. The furniture also seems to be of high quality build. Very sturdy build for the nightstands, dresser, and frame. Very great choice for a great price. We went to multiple other furniture stores and are glad we went with Luna furniture.
Great company to purchase from
Everything was great from the ordering process to the pickup. The people in the store that helped me was able to answer all of my questions even though I was out of state! I will be back!
Fast delivery good quality product
Fast delivery good quality product
It took too long to get the furniture…
It took too long to get the furniture because of delays on delivery to warehouse
Great online experience
Great online experience. White glove delivery was awesome. They treated the product with great care during assembly.
Price was right
Price was right!
Furniture was ready for pick up on warehouse on time.
Would definitely recommend Luna.
The communication was great and the…
The communication was great and the delivery was quick.
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