Lupe Technology Reviews 601

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Our vacuum started to smell like burning plastic/electrical. When we investigated some fluff and hair had wrapped around the bearing and literally melted and parts. So had to order a new brush roller... See more

Rated 5 out of 5 stars

Phenomenal vacuum. I was highly skeptical because I've been using Dysons for over 10 years, and I'm now a convert. I regularly have to vacuum up large bits of cat litter (pine pellets) which the Dyson... See more

Rated 4 out of 5 stars

Pros: Cordless vacuum Maneuverable Cleans well Cons: The front roller clogs with cat hair frequently The waste container has to be cleaned frequently Difficult to push on some rugs without... See more

Rated 5 out of 5 stars

We have the Lupe vacuum since March of 2022 and it has performed great! We have been very happy with the performance and ease of use. Recently, we had an issue with a motor in the head that turns... See more

Company details

  1. Vacuum Cleaner Shop
  2. Appliance shop
  3. Electronics Company

About Lupe Technology

Written by the company

Free, no-quibble returns for 90 days

Try your Lupe at home for 90 days, no cords attached.

If for any reason you are not happy with a product you have purchased, you can request a free return within 90 days of delivery.

Returns of the Pure Cordless are free of charge. Lupe will arrange for a courier to collect your unit.

Shop Now

Nothing sucks like a Lupe

Cleaning 44% more effectively, for 33% longer than other vacuums.

See how the Pure Cordless stacks up against the competition.

COMPARE US

Our Story

How our founders put product over profit

We like to think of ourselves as the rebels of the cleaning world, in that we do what we should, not what we could.

We use our extensive expertise, and our desire to be kind to the planet, to make class-beating products.

Maybe it's the Bristol engineering heritage that drives us (that's where we're based), or maybe it's high time someone cleaned up the cleaning market.

ABOUT LUPE


Contact info

4.1

Great

TrustScore 4 out of 5

601 reviews

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Rated 5 out of 5 stars

This little vacuum is awesome

This little vacuum is awesome! I can clean my 1300sf home with one battery, running beaters on low on my hardwood floors and high as needed on area rugs. My order was processed quickly and delivery was prompt—faster than Amazon. There was a little learning curve to the difference in how to maneuver it on rugs vs. my canister vac, but it cleans so much better. It cleans my hardwoods better than a dust mop too, leaving them barefoot walkable. I am very impressed and will recommend it to all of my friends!

7 November 2022
Rated 3 out of 5 stars

Had to disassemble within one week of use

customer service was helpful with links. Im not sure if I am 100% sold yet. I had to sit and disassemble within the first week of use to “clear” out the front. Seems like a lot of $$$ to have to already do this with a brand new machine.

21 October 2022
Lupe Technology logo

Reply from Lupe Technology

Hello Nicole

We are sorry to hear you are unhappy. I understand our Technician has emailed you and provided support to get your vacuum running again.

Kind regards
Lupe Technology

Rated 5 out of 5 stars

Three weeks and very impressed.

Recent purchase. Performs much better than my Miele canister vacuum. Great design, functionality and power. Did my research on cordless vacuums and third party reviews. All rated Lope above the competition. They were right! Love it so far.

7 November 2022
Rated 5 out of 5 stars

Great Vacuum, Great Support, but Unit Too Heavy

Both the vacuum and the support people are excellent. I purchased this unit for my daughter. She said that it really cleans well, but unfortunately is too heavy for her to use, and she isn't weak by any means (she lifts/carries heavy photo equipment as part of her job). So despite how well it works, we need to return it. The return team also was very responsive, and I appreciate that immensely. Customer support is wonderful!

3 November 2022
Rated 5 out of 5 stars

All That And A Bag Of Chips

We were set on another stick vacuum after our last one broke, but after watching reviews came across the Lupe. The benefits of this vacuum over Dyson et. al are numerous and obvious once you think about it... It stands upright on its own. There isn't a bunch of weight at the top and therefore using the little attachments isn't so much of a forearm workout. Its suction rivals the most expensive vacuums on the market and it costs less. It's built to be repaired easily and replacement parts are readily available, which is a big improvement over the last 3 vacuums that we were forced to throw away when something broke. That made it a good investment.
Through using it, we discovered that it's also very easy to clean out the bin - it opens up widely. The bin is huge. Morphing it into a portable handheld with wand is super useful and well designed. And it cleans more junk out of our carpets than I thought possible. Very satisfying.
The only thing I don't like is that there's no suction at the leading edge, so it's harder to pick up crumbs nestled in a corner. However, that's a small price to pay for so much awesomeness.

5 November 2022
Rated 5 out of 5 stars

Shipping charges are more than cost of…

Shipping charges are more than cost of accessories of two small items.........................................

24 October 2022
Lupe Technology logo

Reply from Lupe Technology

Hello Tushar

We are sorry to hear you are dissatisfied with the shipping costs. Please be assured we are taking this seriously and will be reviewing our current pricing.

Kind regards
Lupe Technology

Rated 5 out of 5 stars

Great great great

Great great great! In a world of really bad customer service- LUPE is the best! It made me feel confident I purchased the right vacuum! One call- one tiny problem and I had a brand new part in two days no questions asked! Awesome!

1 November 2022
Rated 5 out of 5 stars

It seems this sweeper is all you said it would be…

It seems this sweeper is all you said it would be I am very surprised it is doing as it seems so far I have only used it once but I am and was very pleased. Well now I have a question do you have to leave the battery plugged in all the time? I CHARGED AND THEN UNPLUG IT AND IT ONLY RAIN ABOUT 15 MINUTES how MUCH ARE YOUR BATTERIES ALSO?? AND WHAT GOOD WOULD ANOTHER BATTERY DO ME

30 October 2022
Lupe Technology logo

Reply from Lupe Technology

Hello

Thank you for your review.

The Pure Cordless has three power options and each has a different running time.

We will email you directly with more information about this and details about our additional batteries.

Kind regards
Lupe Technology

Rated 5 out of 5 stars

Swift delivery and rapid helpful response to enquiry

Swift delivery. There was a minor shipping error due to a logistics mistake, but Lupe were extremely quick to repond to me and sorted the problem immediately. I am also *seriously* impressed with the vacuum - it's horrifying to see how much dirt it is extracting considering they had just been cleaned with our old, quite good, corded vacuum.

26 October 2022
Rated 5 out of 5 stars

Love this vacuum

Love this vacuum! It's very powerful for such a little thing and does great work on my hardwood floors picking up crumbs and pet hair. It's easily adjustable to use the attachments. I bought an extra battery pack so I can continue when the battery runs low and I'm not yet done.

29 October 2022
Rated 5 out of 5 stars

I recently had spine surgery with six…

I recently had spine surgery with six week restrictions meaning my husband had to pick up the slack. His first day of vacuuming he told me he hated the canister type and was buying a new vacuum. I selected several from online. He chose Lupe and absolutely loves it! We have two Dalmatians which shed notoriously non stop. Lupe picks it all up without hesitation. I have had stick vacuums previously but nothing like the Lupe and a battery that lasts an hour. Delivery was fast. Vacuum easy to put together and use. What more could you ask for? My husband definitely gives it a thumbs up with ten ⭐️ ⭐️⭐️

27 October 2022
Rated 5 out of 5 stars

About two weeks ago I have got the the…

About two weeks ago I have got the the standing up cordless vacuum and everything from the assembly and the design, quality, suction and maneuvering on the carpet or tile is 5 stars. Also the width of the vacuuming part is perfect. Thank you …I love it! By the way the battery last long and it is super easy to charge it.

13 October 2022

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