Absolutely delighted with my new boots, brilliant value on sale and I also loved the way they came packaged in with beautiful handwriting for my name and address. It felt like a gift and I would defin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super fast delivery , this is not a criticism but a little hand written note of thanks would be a nice touch in the shoe box.Otherwise great service.
Company replied
I found boots not stocked elsewhere, so it’s always nice to have something a little different! They were delivered securely packaged and promptly. I’ll be keeping an eye on this website in the futur... See more
Company replied
Bought fabulous boots, delivery within days, no issue with anything. Love this shop both online and in store, lovely people to deal with and gorgeous range of both footwear and bags.
Company replied
Company details
Written by the company
Lusana Shoe Boutique established in 2017 is based on Church, Street, Athlone, Co Westmeath. We stock a range of ladies casual and occasion footwear from a variety of well known brands. Our brands include ASH, Back 70, ALEO Bags, Paul Green, Hispanitas, LODI, Marco Moreo, Marian, NeroGiardini, Pedro Anton, Wonders and Le Babe. We also stock a wide range of handbags in store. Our online store is selling online since 2017 and we deliver nationwide.
Contact info
Church Street, N37 E793, Athlone, Ireland
- 090 6433425
- yvonne@lusanashoes.ie
- lusanashoes.ie
4.9
Excellent
499 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
I haven’t received my order and I’ve…
I haven’t received my order and I’ve emailed asking for an update on where it is a when I will receive it.
10 November 2025
Reply from Lusana Shoe Boutique
Thank you for your 2 star review - am somewhat confused as to why you left us this negative review as your parcel was delivered at 11.43 on 17th November. We also replied to your email query confirming that your parcel was delivered on the 17th. You were provided with a tracking number when your parcel was dispatched so that you could check the delivery status at any time.
Great experience
My marco mareo boots xmas pressie to me arrived very promptly beautifully packed ..delighted with my purchase will deffo shop here again !
10 November 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Roisin - enjoy your xmas pressie. Thanks for shopping with us, we really appreciate it.
I found boots not stocked elsewhere
I found boots not stocked elsewhere, so it’s always nice to have something a little different! They were delivered securely packaged and promptly. I’ll be keeping an eye on this website in the future as I was very pleased with my purchase and the entire process.
10 November 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Arrived beautifully packaged and very…
Arrived beautifully packaged and very quick too ... I think 2 days or something. Great price too compared to same boots with others. Thanks
23 October 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Beautiful shoes with a fast and…
Beautiful shoes with a fast and efficient delivery service.
11 October 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Delowith my boots
21 October 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thank you for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 4 star review, we really appreciate it. Thank you for shopping at Lusana Shoe Boutique.
Saw boots in shop in Athlone and didn't…
Saw boots in shop in Athlone and didn't buy then. Regretted that decision when I got home and ordered them online that night!
13 October 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Bernie, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Margaret, we really appreciate it. Thank you for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Prompt Delivery and shoes were fab
Prompt Delivery and shoes were fab, but had to return as needed larger size. Refund issued very promptly
22 September 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Roisin, we really appreciate it. Thanks for shopping with us, hopefully, the size will work out for you the next time.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
I ordered my shoes at 11pm on…
I ordered my shoes at 11pm on Wednesday, and they were delivered before 9am on Friday. Amazing service!
25 September 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Julie, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Linda, we really appreciate it. Thank you for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Pearl, we really appreciate it. Thanks for shopping with us.
Fast delivery, great sale price
Fast delivery, great sale price for a pair of Marco Moreo shoes and they arrived as described!
28 August 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Very prompt response to my query and…
Very prompt response to my query and subsequent order. I was delighted with the shoes.
18 September 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Joan, we really appreciate it. Thanks for shopping with us.
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