Luvansh LLC Reviews 543

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, frequently highlighting the stunning appearance and brilliance of the diamonds and jewelry. Many consumers also commend the excellent customer service, noting the staff's helpfulness, responsiveness, and professional approach in handling inquiries and orders. People often mention the smooth ordering process and the timely delivery of their purchases, sometimes even ahead of schedule. However, some customers also noted issues with product quality, specifically mentioning settings that were thin or broke quickly, leading to disappointment. A few other people also felt that the diamonds did not match their description, appearing fake or smaller than expected. There were also instances where customers were dissatisfied with the company's return and exchange policy, particularly concerning "final sale" items, even when the product had not yet shipped or when there were sizing issues.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers are impressed with the... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing it as excellent, amazing, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are blown away by the lab... See more

Order

Reviewers mention positive feedback about order. Many customers praise the smooth ordering process, with some... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic deals and beautiful stones! Extremely fast shipping. My stone got here way before it was supposed to even ship. Clear communication when it came to my stone being sent to a FedEx store since... See more

Company replied

Rated 5 out of 5 stars

The Luvanash lab-grown stud earrings are a total game-changer for anyone looking to create a curated, high-end ear stack. Combining the 3 ct tw and the .50 ct tw sets creates a stunning, tiered look t... See more

Company replied

Rated 5 out of 5 stars

So far the experience has been great. I procrastinated on my order for an anniversary gift. The expected delivery date was supposed to be 6 weeks from order delivery. I just checked with Neel from sup... See more

Company replied

Rated 5 out of 5 stars

Hi I never ever purchase expensive jewelry online ( because trust issues) but after looking at a few reviews on Reddit, decided to buy a pair of small diamond studs. It came super fast and was just... See more

Company replied


Company details

  1. Jewellery shop

Written by the company

Luvansh Jewelry is a premier provider of lab-grown diamonds, offering an extensive selection of basic jewelry pieces, including stud earrings, necklaces, bracelets, and loose diamonds perfect for custom engagement rings. By cultivating our own lab-grown diamonds, we eliminate the need for intermediaries, allowing us to offer our high-quality products at prices that are 50% lower than typical market rates. This direct-to-consumer model ensures that our customers enjoy both exceptional value and the assurance of sustainable, ethically produced diamonds. At Luvansh Jewelry, we pride ourselves on transparency and innovation in the creation of our jewelry, ensuring each piece meets stringent quality standards while also being accessible to a broader range of jewelry enthusiasts. Whether you're looking for the timeless elegance of a simple necklace or the personalized touch of a bespoke engagement ring, our collection is designed to cater to diverse tastes and preferences, all while maintaining affordability and ethical responsibility.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

543 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Vince on Live Chat: Fast, Professional, and Exactly What I Needed

After placing an order for a lab diamond, I noticed the cert number and stone dimensions weren’t showing on my order details page. A little concerned, I jumped on the live chat and was connected with Vince almost immediately. He resolved everything on the spot, no runaround, no waiting, just clear and professional help right when I needed it. Having that real time support at such an important step in the process was really reassuring. Vince was fantastic, and this experience gave me a lot of confidence in Luvansh as a company. Highly recommend!

2 April 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for sharing your experience! We’re so glad Vince could assist you quickly and provide clear, real-time support when it mattered most. It’s great to hear this gave you confidence in us, your recommendation means a lot!

Rated 5 out of 5 stars

Fast and professional

Fast and professional

1 April 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your feedback! We’re glad you found our service fast and professional. We appreciate your support!

Rated 5 out of 5 stars

Vince was super helpful in assisting me…

Vince was super helpful in assisting me with my questions on my order and made sure I had all the information I needed.

1 April 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your feedback! We’re so glad to hear Vince was able to assist you and provide all the information you needed. We’ll be sure to pass along your kind words!

Rated 5 out of 5 stars

Quick and fantastic customer service

Quick and fantastic customer service. Was promptly able to provide a cert for my order just placed.

31 March 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your kind words! We’re glad we could assist you quickly and provide what you needed. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Amazing experience

Amazing experience! I was worried about my travel timeline, but the representative reassured me and the Lab-Created Diamond 3CTW earrings arrived a week early. The communication was excellent, and the quality is exactly as advertised. I’ll definitely be a returning customer!

29 March 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your kind words! We’re thrilled your earrings arrived early and met your expectations. We look forward to serving you again!

Rated 5 out of 5 stars

Overall excellent

Overall excellent! Super fast delivery. Super fancy packaging (though I wouldn't mind basic packaging if it saves more money!) Love my necklace. Excellent price point. So excited to have found this company. Customer service is excellent as well!

30 March 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your wonderful feedback! We’re glad you love your necklace and enjoyed our fast delivery and service. Excited to have you as a customer!

Rated 5 out of 5 stars

Beautiful, classic, and maximum sparkle!

Easy to navigate website, LOTS of follow-up, simple order process, and very good prices. I am very excited to wear my new piece- it is absolutely beautiful.

30 March 2026
Unprompted review
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Reply from Luvansh LLC

Thank you! We’re thrilled you found the process smooth and love your new piece. Enjoy wearing it!

Rated 5 out of 5 stars

1.96 ct VVS2 Blue Dutch Marquis

I ordered a 1.96 ct blue VVS2 Dutch Marquis diamond and asked for it to be set in a gold bezel ring. When it arrived, it wasn’t what I expected because they created a rounded bezel that obscured the hexagonal shape of the stone. I contacted customer service and they had me ship it back and corrected it very promptly, at no additional charge. My new ring arrived today, exactly as I had originally expected. Great customer service and quality. I’ve ordered about 8 things from Luvansh and they never disappoint!

26 March 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for sharing your experience! We’re glad our team could promptly fix your ring and deliver it exactly as you envisioned. We appreciate your continued trust and support!

Rated 5 out of 5 stars

Neel at Luvansh is the best agent ever

Neel at Luvansh is the best agent ever. He accommodated what I needed. Highly recommend their customer service - fast and easy to communicate with

27 March 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for the kind words! We’re thrilled Neel could help and that you had a smooth experience with our customer service.

Rated 5 out of 5 stars

5 stars

good customer service

27 March 2026
Unprompted review
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Reply from Luvansh LLC

Thank you! We’re glad you had a great experience with our customer service.

Rated 5 out of 5 stars

Very honest company

Very honest company. I purchased from this company after much debate on if I wanted to spend this much money. After looking at the item for 6 months, I finally bought the earrings. They are beautiful. 2 days after I received them, they went on sale. I chatted with an associate (Neel) and they refunded me the difference. Will absolutely make a purchase with them again. Highly recommend.

27 March 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your thoughtful feedback! We’re so glad you love your earrings and that our team could assist with the price adjustment. We truly appreciate your trust and recommendation!

Rated 5 out of 5 stars

Positive experience

My very important ring was getting delivered to a different address and the person on chat took care of it and was able to reroute the ring to the address. I am at right now. I am so thrilled and very happy with the customer service.

27 March 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your kind words! We’re so glad our team could help reroute your ring and ensure it reached you safely. Your happiness means everything to us!

Rated 4 out of 5 stars

Great help

Great help. Now happy with shipping times.

27 March 2026
Unprompted review
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Reply from Luvansh LLC

Thank you! We’re glad we could help and that you’re happy with the shipping times.

Rated 5 out of 5 stars

Beautiful ring and worth the wait

Beautiful ring and worth the wait - the selection and professionalism were awesome. I am obsessed with my upgraded ring and have worn it everyday for over a month and it still looks brand new. Thanks Luvansh!

9 March 2026
Unprompted review
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Reply from Luvansh LLC

Thank you! We’re so glad you love your ring, enjoy it every day!

Rated 5 out of 5 stars

Single stud earring

I contacted Luvansh about an additional stud to go with a pair of earrings (I have an uneven number of piercings in my lobes) and they were polite, responsive, and it sounds like they can accommodate me!

26 March 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your kind feedback! We’re glad to hear our team could assist you and accommodate your request. We look forward to delivering something you’ll love!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Answered all my questions correctly

26 March 2026
Unprompted review
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Reply from Luvansh LLC

Thanks for your feedback! Glad we could answer all your questions

Rated 5 out of 5 stars

Superior quality, gorgeous jewelry, outstanding service

Luvansh has provided me one of the very best online jewelry purchase experiences! The lab-created diamond earrings I selected looked great in the picture and were very competitively priced. But when I received them, they were bigger, sparklier, and more gorgeous than pictured! I was completely blown away! I highly recommend this business to anyone looking for beautiful diamond jewelry at a fair price. Not to mention, excellent responsiveness and customer service. 10 out of 10!!!

25 March 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for the amazing feedback! We're thrilled you loved your earrings and had such a great experience with Luvansh

Rated 5 out of 5 stars

Excellent and transparent customer service

My purchase is still in the works. I started a chat with customer service and Neel was fast, friendly, and informative. Although, I had yet to make a purchase, I still felt valued. Will update after I buy a stone.

25 March 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thanks for your kind feedback! We're glad Neel made you feel valued with fast and friendly support. We look forward to assisting you with your purchase

Rated 5 out of 5 stars

Great customer service

Chat was easy. Customer service was excellent.

24 March 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thanks for your feedback! Great to hear the chat was easy and the service excellent

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