My experience at Luv Cars was really good . Thinking about finance is always a scary feeling especially when it’s your first time, looking about it. The staff at Luv cars made it easy to choose a vehi... See more
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I have had a great experience with Luv Cars from beginning to end! They have been patient with me when I was choosing a car at my budget and type of car i was looking for. Rosie was always polit... See more
Company replied
Really helpful, easy to use, helped secure a car, with a better deal, after 1st one fell through, as Garage double sold it. Good communication and kept us informed as to what was happening.
Company replied
Very pleasant staff and gets work done very quickly and professionally. Even though I didn't like 2 or 3 cars you would come back with another 1 and never give up 10 stars
Company replied
Company details
Written by the company
At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Written by the company
- We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Contact info
The Blue Tower, MediaCityUK, M50 2ST , Salford, United Kingdom
- 0161 667 8000
- Info@luvcars.com
- luvcarloans.co.uk
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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Luv Cars great experience 🌟🌟🌟🌟🌟
I have had a great experience with Luv Cars from beginning to end!
They have been patient with me when I was choosing a car at my budget and type of car i was looking for.
Rosie was always polite and helpful and patient and supportive with me.
I also had help and support from Reece and Ali.
Thank you Luv Cars, i have a wonderful and beautiful car! 🥰
My experience with you, has exceeded my expectations beyond anything i could have imagined!!
I am so happy with my car xx 💕💯
18 July 2026
Reply from Luv Cars
Hi, thank you for your kind feedback on Rosie, Reece and Ali. We are proud to hear that they made your experience with us such a positive one, and we will ensure they are commended for their excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
I recently used Love Cars for my…
I recently used Love Cars for my vehicle financing, and the process was absolutely seamless. The team was incredibly helpful, explaining every step clearly and securing a fantastic rate for me. I highly recommend their services for anyone looking to finance a car without the usual hassle.
17 July 2026
Reply from Luv Cars
Hi Laura, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
All the bull about taking pic with car…
All the bull about taking pic with car before realising funds I work Mon to Fri had to take time off just for a pic
17 July 2026
Reply from Luv Cars
Hi David, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Easy to deal with
Easy to deal with, everything sorted via phone and e-mail. very helpful. Especially Becca, who found me the car I now have. Thank you
17 July 2026
Reply from Luv Cars
Hi, thank you for your kind feedback on Becca. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Reply from Luv Cars
Hi Tina, thank you for your kind feedback on Megan. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Reply from Luv Cars
Hi Tracy, thank you for taking the time to leave us a review. We are happy to hear that our team were very helpful. Enjoy your new vehicle.
They were friendly positive and…
They were friendly positive and helpful. They helped me source a great car. Then they put me in touch with a great lender. They supported me as I uploaded documents and liased with the lender. They informed me when I had the finance.
18 July 2026
Reply from Luv Cars
Hi Peter, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Awaful if i could i would have give…
Awaful if i could i would have give them negotive rating none of them have clue what they doing what they are saying they arrange the collection for me i told them i am going from cornwall but when i reached the dealership in london they refised to hand over the vehicle as they said the finance company did not pay them yet so i lose £400 on taxi and plus the train ticket back to cornwall plus train ticket back also the hasel plus dealership refused to refund the deposit avoid them its scam donot fall in to there trap
18 July 2026
Unprompted review
Reply from Luv Cars
Hi Muhammad, thank you for taking the time to share your feedback. We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
From start to finish everyone very…
From start to finish everyone very helpful there was no messing about an very professional
18 July 2026
Reply from Luv Cars
Hi Dave, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
very easy to deal with very helpful and…
very easy to deal with very helpful and nothing was to much trouble
17 July 2026
Reply from Luv Cars
Hi James, thank you for taking the time to leave us a review. We are happy to hear that you found our processes easy and that our staff were helpful. We hope you enjoy your new vehicle.
Excellent efficient quick service from…
Excellent efficient quick service from start to finish
17 July 2026
Reply from Luv Cars
Hi, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our service. We hope you enjoy your new vehicle.
Great service
Everything done super fast and a great range of cars to choose from. Got the car i wanted and everything handled professionally and fast
17 July 2026
Reply from Luv Cars
Hi Gordon, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience and that everything was done quickly. Enjoy your new vehicle.
Reply from Luv Cars
Hi Sunny, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Reply from Luv Cars
Hi Russel, thank you for taking the time to leave us a review. We are happy to hear that you found our processes smooth. We hope you enjoy your new vehicle.
Great company no hassle
13 July 2026
Reply from Luv Cars
Hi Mark, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Very easy process!
Very easy process from applying online, to discussing on the phone what we needed to going and collecting the car! Thank you
15 July 2026
Reply from Luv Cars
Hi Kevin, thank you for taking the time to leave us a review. We are happy to hear that you found the application process easy. We hope you enjoy your new vehicle.
Extremely hard work some staff r…
Extremely hard work some staff r helpful but most time felt exnored would not recommend 2 anyone
15 July 2026
Reply from Luv Cars
Hi Stephen, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.
We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Reply from Luv Cars
Hi Julian, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Reply from Luv Cars
Hi, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Great experience 😁😁
Great experience 😁😁😁 Thanks to everyone involved. Made easy to do via text, so that can work through everything at a time for convenience. Highly recommended.
13 July 2026
Reply from Luv Cars
Hi Jez, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
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