I've tried to reach out to them several times for a refund and they don't respond. Also, the merchandice is shipped from China. The sizes are for Asian people. I'm a legitimate XL. Ordered an XXL and... See more
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See what reviewers are saying
The acrylic- covered sunflower I ordered for an ornament gift was smaller than I had imagined, and the chain that came with it (which could easily be replaced ) made me think it was more like a keycha... See more
The porch mat was given as a gift; an appreciation gift for being there for our family during three very difficult stressful situations within 22 days. While the receivers are also family, they step i... See more
The product finally arrived, over a month after ordering it. I never received a shipping notification. When I emailed the company about the status of my order well after the production guidelines on t... See more
Company details
Written by the company
LuvinGrace was founded in 2019 . We are a group full of young, dedicated and creative minds that always try our very best to offer customers the most excellent and unique shopping experience. Our online store offers the most comfortable way to create your own design in your favorite products (t-shirts, tumblers, flags, posters, canvases, ornament..) We keep everything simple, so customers can just choose many amazing designs reflecting your own hobbies without any problems. Moreover, you can make your items one-of-a-kind with the personalization service we provide. Your name, your loved ones’ names, your customized messages…. What you want to put on the products, we can do it for you.
Contact info
304 N Elm Street, Sweet Springs, Missouri, 65351 , United States
- support@luvingrace.com
- luvingrace.com
3.0
Average
268 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Light weight but Great
The Mat is wonderful, it's not heavy and needs a undermat to keep it in place, but it has a Gorgeous presentation.
1 September 2022
Bad bad product
This was a very bad experience. the mat is of low quality and the wall art canvas came in 8 pieces. impossible to put together.
26 August 2022
I loved my door mats
I loved my door mats! Great quality! Admired by the very one who comes through my door!
29 July 2022
It is taking too long to get my…
It is taking too long to get my product. I still have not received.
13 July 2022
Reply from Luvingrace
We are very sorry for the late delivery to you. We will change the process and simplify the steps accordingly so that we can get the product to the customer as quickly as possible.
The writing is so small and light in…
The writing is so small and light in color that it is very hard to read
13 July 2022
Reply from Luvingrace
Could you please email us the pictures? We will try to find out the cause and change the quality for the better. We are trying to improve to become a great company, so customer feedback is always very important to us.
It was honestly too small for our front…
It was honestly too small for our front door mat.. we were really sad.
10 July 2022
It’s beautiful,,,I’m giving it to my…
It’s beautiful,,,I’m giving it to my son and daughter in law for there anniversary,,,they’ll be thrilled
16 June 2022
Reply from Luvingrace
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Reply from Luvingrace
Thank you for the review! Your feedback is much appreciated and helps our team improve. We’re so happy to have you as a customer. You’re welcome to come again anytime.
Vehicle decor
It took a while to receive but when I got them, they were exactly what I expected. My daughter loved hers as well. They are just so adorable that I will be ordering again
5 June 2022
Reply from Luvingrace
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our products. We find it to be a favorite among many of our customers. Thanks again for your kind words and for being a fantastic customer.
Extremely Disappointed
The quality and wait time was not worth the
price. The rug quality was low-grade. This
was a lesson learned to check reviews before
purchasing! Looks like a thin table mat
instead of a rug. Highly dissatisfied and
embarrassed to give as gift (which was
originally planned).
3 June 2022
Reply from Luvingrace
Thank you for taking the time to provide valuable feedback about our products. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Please contact us at support@luvingrace.com to discuss your experience further.
I have not received the package ordered.
11 May 2022
Reply from Luvingrace
Thank you for providing this important feedback. It appears something went wrong with this package. You definitely should have received every item in the order by now. We've already sent you an email to sort this out immediately. If you can't find it, please check your spam or junk mail section.
Reply from Luvingrace
Thank you for the review! Your feedback is much appreciated and helps our team improve. We really appreciate you sharing your review of our service. Thank you! We’re so happy to have you as a customer. You’re welcome to come again anytime.
Reply from Luvingrace
Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about the challenges you experienced during your time with us. We hold our team to the highest standards and regret that we didn’t meet those expectations. Please reach out at support@luvingrace.com so we can rectify this issue
It came in a timely manner
It came in a timely manner, and it was very beautiful , my girlfriend loved it.
9 May 2022
Reply from Luvingrace
We’re so happy to hear you had a great experience at Luvingrace. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Reply from Luvingrace
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our products. We find it to be a favorite among many of our customers. Thanks again for your kind words and for being a fantastic customer.
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