I've tried to reach out to them several times for a refund and they don't respond. Also, the merchandice is shipped from China. The sizes are for Asian people. I'm a legitimate XL. Ordered an XXL and... See more
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See what reviewers are saying
The acrylic- covered sunflower I ordered for an ornament gift was smaller than I had imagined, and the chain that came with it (which could easily be replaced ) made me think it was more like a keycha... See more
The porch mat was given as a gift; an appreciation gift for being there for our family during three very difficult stressful situations within 22 days. While the receivers are also family, they step i... See more
The product finally arrived, over a month after ordering it. I never received a shipping notification. When I emailed the company about the status of my order well after the production guidelines on t... See more
Company details
Written by the company
LuvinGrace was founded in 2019 . We are a group full of young, dedicated and creative minds that always try our very best to offer customers the most excellent and unique shopping experience. Our online store offers the most comfortable way to create your own design in your favorite products (t-shirts, tumblers, flags, posters, canvases, ornament..) We keep everything simple, so customers can just choose many amazing designs reflecting your own hobbies without any problems. Moreover, you can make your items one-of-a-kind with the personalization service we provide. Your name, your loved ones’ names, your customized messages…. What you want to put on the products, we can do it for you.
Contact info
304 N Elm Street, Sweet Springs, Missouri, 65351 , United States
- support@luvingrace.com
- luvingrace.com
3.0
Average
268 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Poor quality
It took forever to recieve and the quality was not what I expected. Raw wedges and strings hanging off it. The wire is on the thinside and doesn't hold all my hair. I expect it will break by the time I use it a few days.
3 May 2022
Reply from Luvingrace
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our products. We aim to provide all of our customers with a high-quality experience, and we hope to see you again in the near future.
Item came broken and they have not sent…
Item came broken and they have not sent refund or replacement.
3 May 2022
Reply from Luvingrace
Thank you for providing this important feedback. After checking your order, the replacement is on the way. The ETA is on May 19th. We've already sent you an email to recify this matter or you can reach out at support@luvingrace.com. We'll assist you as soon as possible. We're so sorry for the inconvenience. Have a blessed day.
It's look paper thin not good quality
2 May 2022
Reply from Luvingrace
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our products. We aim to provide all of our customers with a high-quality experience, and we hope to see you again in the near future.
Excellent product
2 May 2022
Reply from Luvingrace
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Reply from Luvingrace
We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service, but sometimes it takes longer than expected. We’d appreciate the opportunity to speak further about your experience. We've already sent you an email to sort this out immediately. If you can't find it, please check your spam or junk mail section.
Reply from Luvingrace
We’re so happy to hear you had a great experience at Luvingrace. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Love the product but took forever to get
26 April 2022
Reply from Luvingrace
We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service, but sometimes it takes longer than expected. We’d appreciate the opportunity to speak further about your experience. We've sent you an email to sort this out immediately. Please check your normal inbox
The Dolphin Car Charm is really nice
The Dolphin Car Charm is really nice, but I am a little disappointed for what it cost.
Some of the writing was faded out and it is hard to read. Can I get a replacement?
26 April 2022
Reply from Luvingrace
Thank you for taking the time to share your feedback. Actually, an ornament has a protection film. That's why it looks cloudy. Please remove it and try to look at that again. We've sent you an email to rectify the issue. If you can't find it, please check your spam or junk mail section.
I absolutely love my Personalize door…
I absolutely love my Personalize door mat it looks just like the picture.I am very pleased ❤️ ❤️
25 April 2022
Reply from Luvingrace
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Reply from Luvingrace
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our products. We find it to be a favorite among many of our customers. Thanks again for your kind words and for being a fantastic customer.
Most perfect item to welcome everyone…
Most perfect item to welcome everyone into your home. Many thanks
23 April 2022
Reply from Luvingrace
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Took along time to receive but happy…
Took along time to receive but happy with the purchase
22 April 2022
Reply from Luvingrace
We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service, but sometimes it takes longer than expected. Unfortunately, things can sometimes happen that are out of our control. We’re so grateful that you love our products. It’s our pleasure to serve customers like you. Have a wonderful day!
Reply from Luvingrace
We’re so happy to hear you had a great experience at Luvingrace. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
This product is very durable and looks…
This product is very durable and looks just as pretty in person as it did online. I love it!
12 April 2022
It's beautiful
I received the ornament fast. I can't wait to give my husband his on our anniversary. The song was played at our wedding on 2014.
11 April 2022
All I can say is WOW !!!
All I can say is WOW !!!! I ordered 2 of these, and they are soooo much BEAUTIFUL in hand. Absolutely Wonderful detail and Art. I am super Satisfied and have been showing my Order off and bragging
11 April 2022
Very happy with the product and…
Very happy with the product and delivery was on schedule.
10 April 2022
I love 💘 my butterfly 🦋
I love 💘 my butterfly 🦋. I put it on my mirror in my car.
Thank you
8 April 2022
Reply from Luvingrace
Thank you for providing this important feedback. After checking your order, it was delivered. Please check your email, we've sent you an email to help sort this out immediately.
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