Luvme Hair Reviews 

6,212
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 561 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the soft texture, natural hairline, and overall high quality of the wigs, noting they are comfortable, easy to wear right out of the box, and match online descriptions perfectly. People also love the thoughtful packaging, speedy shipping, and helpful service team that makes online shopping smooth and reliable. Though some customers reported an unpleasant odor or tangling hair fibers, a few others experienced challenges with customer service responses or incorrect item fulfillment. Consumers also mentioned that the wig cap sizing can sometimes feel too large or stiff for smaller heads.

What people talk about most

Product

Customers had positive experiences with product, noting that the hair is consistently high quality, soft, and... See more

Quality

People report positive experiences with quality, highlighting that the wigs are soft, natural-looking, and... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are exceptionally... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting that orders arrive quickly within two... See more

Order

Reviewers express high satisfaction regarding their overall ordering experience and product quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have yet to be disappointed in the quality of LUVME wigs. There was a time when I swore such with a different company I used before, BUT none compare. The constant innovations are remarkable. When a... See more

Company replied

Rated 5 out of 5 stars

Luvme lace-front wigs exceeds expectations. The hairline is natural, the hair fibers are soft and has that human authentic look. It is beautiful right out of the box; ready to wear. After wearing it... See more

Company replied

Rated 5 out of 5 stars

I’ve been a faithful LuvMe shopper for about 3 years now. It’s not only the quality wigs that keeps me coming back. It’s the customer service! Always quick prompt response . Issues are handled fairly... See more

Company replied

Rated 5 out of 5 stars

Brand Ambassador ready. Would love to be a brand ambassador or content creator. Wore 2 units in my film Destiny that's now on Tubi. This movie became a Tubi favorite. Rating: All of the above I rec... See more

Company replied


Company details

  1. Hair product shop
  2. Clothing Shop

Written by the company

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com .


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(6,212)

543 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality!

It was such an easy process, and the hair was absolutely gorgeous! The picture could be a little better for the one I purchased because the curl appeared to be tighter than in the picture, but the quality was absolutely beautiful.

9 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Angela,

Thank you so much for your kind feedback! We’re really glad to hear you’re happy with the quality and that the overall experience was easy and satisfying.

Regarding the curl appearance, some styles may look slightly tighter upon arrival as the hair is packed in its natural state without extra fluffing. A gentle finger-comb or light brushing can help open up the curls and create a softer, fuller look that better matches styling expectations.

We truly appreciate your support and your helpful note, and we look forward to serving you again soon!

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

This piece is lightweight and very…

This piece is lightweight and very attractive. I love it.

8 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Joy,

Thank you so much for your kind feedback! We’re really happy to hear you’re loving the piece and that it feels lightweight and attractive—your satisfaction means a lot to us.

We truly appreciate your support and look forward to serving you again soon!

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

The only company I trust to purchase…

The only company I trust to purchase from.always on point.

8 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Gloria,

Thank you so much for your trust and continued support! We’re truly honored to be your go-to choice, and it means a lot to hear that we’ve consistently met your expectations.

We look forward to continuing to serve you with the same quality and care you can rely on.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Update about my package I received it…

Update about my package I received it in a week express delivery. Luvme hair also gave me a 30$ gift card for being so patient. I love my wig. It is beautiful. I will be ordering again soon. Thank you Luvme hair. 🥰

5 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Keyonia,

Thank you so much for your kind feedback! We’re really glad to hear your package arrived quickly and that you’re loving your wig—that truly means a lot to us.

We also appreciate your patience throughout the process while everything was being taken care of. It’s wonderful to know you’re happy with the final result, and we truly value your support.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

nice choices and good quality

nice choices and good quality. easy to order and a good delivery time.

10 May 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Nora,

Thank you so much for your kind feedback! We’re really happy to hear you’re pleased with the quality, the selection, and that the ordering process and delivery were smooth for you.

We truly appreciate your support and look forward to serving you again soon!

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

*Self Purchased* All Day Comfort Wig-22”

I purchased this all day comfort wig back in December 2025. The hair is nice. I plan to dye it jet black. It’s not showing signs of crazy shedding or tangling easily. My next MOVE is to purchase some of their kinky straight and see how I like it. With this wig, you can only wear in one part. I forgot that for a moment when I tried, but if it’s a one part wig, I think it’s a pretty good job. Definitely use a hot comb or heat to lay it flat at the top. Overall, one of the best wigs I’ve gotten in a while .

8 December 2025
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi EG,

Glad to hear you’re happy with the overall quality and performance of the wig, and that it has been one of your best recent purchases.

We’ve located your order and can confirm this unit is a 7x6 closure style. The parting can be adjusted if needed by gently repositioning and setting it with heat or styling products for a smoother finish.

We’re looking forward to you trying more textures in the future.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

I have nothing but praise for the…

I have nothing but praise for the CREATORS, STYLISTS, and over all COMMUNITY of LUVME HAIR ! Let me begin with their philosophy on “community”! I receive opportunities time after time asking for my feedback and product options on HOW CAN WE SERVE YOU BETTER ? And they listen!! I receive incentives everyday to check out their new units and beauty/hair products! They offer us tutorials of how to care for your units, and real testimonials with pictures showing how one unit can change the look on many women!! I’ve been diagnosed with Alopecia for more than 40 years and once I discovered
Luvme Hair not only have this community leveled up my self confidence but given me the freedom and confidence to “Switch it up” as often as I desire through wearing the units I’ve purchased going back at least 10+ years ! Their customer service is 2nd to none! I am so glad to had found this company and our business relationship will be sealed for as long as they continue offering superior, superb, affordable and gorgeous units along with continuing treating me like my business / financial investment matters! I am a PROUD MEMBER OF THE LUVME COMMUNITY!! And if you haven’t joined the Community yet do yourself a SOLID and don’t delay… join soon! You have nothing to lose and everything to gain! Peace!!

5 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Lynniepooh,

Thank you for taking the time to share such a heartfelt and detailed review. We’re truly moved to hear how Luvme Hair has supported you over the years and become part of your journey.

It means a lot to know that the experience—from product quality to communication and community engagement—has helped you feel more confident and supported in expressing yourself through different styles. Your continued trust and long-term support are deeply appreciated.

We’re honored to have you as part of the Luvme community and look forward to continuing to serve you in the years ahead.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Very lovely hair

I really love this Afro curly wig with drawstrings , it is so pretty and the drawstring helps to fit nicely. It has great texture and density. I highly recommend.

29 May 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Lola,

Thank you for sharing your experience! We’re really glad to hear you’re loving the Afro curly wig with drawstrings and that the texture and density are working well for you.

It’s also great to know the drawstring feature is helping you achieve a comfortable and secure fit. We truly appreciate your recommendation and support!

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Amazing look!

I purchased a wig for my sister who lost her hair after undergoing chemotherapy and it looked so good on her! I couldn't tell she had a wig on because it looked just like her hair. My sister also loved how it looked and that made me feel fortunate to have found Luvme hair. I would recommend buying wigs from Luvme hair. <3

29 May 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Jesus,

Thank you for sharing this heartfelt experience. We’re truly glad to hear the wig brought confidence and comfort to your sister during such a meaningful time, and that she felt like herself again—that means a great deal.

We also sincerely appreciate your recommendation and support. It’s an honor to be part of your journey.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

I’ve been a customer of Luvme for over…

I’ve been a customer of Luvme for over 4 years now. All my wigs are from them and I will say, I have NEVER been disappointed in their service or in their quality products. I have my baby shower coming up and I started panicking about my hairstyle (after testing out another hair company), but the Luvme team came and servedddd. Their responses were extremely quick, and saying “kind” is too small of a word to describe the team. A huge shout out to Audrey who has been nothing but amazing. You and the entire team are truly one of a kind. I’d urge anyone to order from here. It’s the only hair company that will never disappoint you and I promise I’ve been disappointed by many companies. Thanks again to the Luvme team! 🩷

3 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Shakeem,

Thank you for being with Luvme for over 4 years and for sharing such a beautiful experience with us. It truly means a lot to know our wigs and service have consistently met your expectations, especially during such an important moment like preparing for your baby shower.

We’re especially glad our team could support you quickly when you needed it most, and your kind words about Audrey and the team will absolutely be shared with them—it will mean a lot.

We’re honored to be part of your journey and look forward to continuing to be there for all your future moments.

Best regards,
Customer Care Team
LUVME HAIR

Rated 1 out of 5 stars

Problem with Hair

The hair had split ends and it is not described or look like the pictures on the website. This is the second time an issue like this has happened. The first time it was a little worst situation with the wig. The company did send me return label, however the problem at hand is that they have send me two defective products. That means I dont trust what they are sending me. I even took pictures to show them. The only response was we send you return label. That is not acceptable please beware of this company !

29 May 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Nia,

Thank you for taking the time to leave this review and share your experience with us. We’re sorry to hear that this purchase did not meet your expectations, especially given your previous experience with one of our wigs.

We take all customer feedback seriously and appreciate the opportunity to review and address any concerns raised by our customers.

We have received your return request and have already sent the return instructions to your email address. If you have not received our previous message, please check your Promotions, Junk, or Spam folder, as emails can occasionally be filtered there.

If you are unable to locate the instructions, please let us know and we will be happy to resend them.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

rich chocolate brown silky straight

the hair is beautiful, i was pleasantly surprised at how nice the color complimented my skin tone. I purchased an 18 inches but on me it is more like 20 inches.

29 May 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Blanche,

Thank you for sharing your experience! We’re really glad to hear you’re loving the silky straight texture and that the rich chocolate brown color complements your skin tone so well.

We also appreciate your note regarding the length—sometimes the appearance can vary slightly depending on how the hair is worn or styled, but we’re happy it still looks great on you overall.

We truly appreciate your support and look forward to serving you again soon!

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Great service delivery

Great service delivery. Nice product

15 May 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Odessa,

Thank you for your kind feedback! We’re really glad to hear you’re happy with the service and the product.

We truly appreciate your support and look forward to serving you again soon!

Best regards,
Customer Care Team
LUVME HAIR

Rated 3 out of 5 stars

Super thin and short

The hair came kind of fast but it's so thin! I ordered 180 density! It feels more like 130 denisty. It also seems shorter than 20"!

25 May 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Ava,

Thank you for taking the time to leave a review. We’re sorry to hear that the hair did not meet your expectations in terms of density and length.

At Luvme Hair, we are committed to providing quality products, and we truly value your feedback. We were able to locate your order and have sent you an email to better understand the situation and gather a few more details. When you have a moment, please kindly check your inbox, including your spam or promotions folder, in case it was filtered there.

Thank you again for your time and feedback. We look forward to hearing back from you.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Absolutely Gorgeous 💯

LUVME is Beauty at its BEST! Soft, Silky and Stylish! Easy to manage. Quality is Superb! I LUV the fact I can put it on and GO! It's just that simple! LUVME, keep doing what you do💖

15 May 2026
Unprompted review
Rated 2 out of 5 stars

I will change this but I want to ask…

I will change this but I want to ask because you have some pretty big complaints. Is your hair REAL human and GOOD quality like it’s advertised or is it just for the “wig influencers”

30 May 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Caleb,

Thank you for sharing your concerns.

We would like to reassure you that any product labeled as 100% human hair on our website is truly made from 100% human hair, with no synthetic fibers added. For products that are synthetic or blended — for example, some of our braided wigs — this is always clearly stated in the product description.

We also want to clarify that we are committed to providing the same level of quality and service to all customers, whether they are regular customers or influencers. Every product is made and checked according to the same quality standards.

If you experience any issues with your order or product, our customer service team is always available to help resolve them directly. You can reach us through our website.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

I love this company

I love this company, what you see in pictures is the same thing when you get your delivery. I have ordered from them for a while. I wash my wigs and in between the wash moisturize and my curls still stay. I am very pleased that after 2 or 3 years the wigs is still holding up to my expectations.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

They care about their customers.

Leah responded quickly to my request and resolved my issue with care and professionalism, she followed up and kept me informed throughout the whole process.

Thank you Leah for your great customer service.

21 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look