Luvme Hair Reviews 

In my opinion LUVME stands out amongst the rest. My order was lost in the delivery process and when I brought this to their attention, action was taken immediately. I honestly wasn't expecting that they would work as quickly as they did to rectify the issue and make me whole. LUVME treated me respect, they showed me genuine empathy and were very professional in the way that they moved to make sure that there was a replacement sent as soon as it was ready. I had ordered a wig which would take 12 days to be crafted, as it was being shipped out from China. I received the wig and I was blown away by it! It is by far the best wig I have ever purchased and owned. The quality of the hair, the HD lace and density were perfectly to par!

I love the wig and I can say this with all certainty, I'm a customer for life!!

I would strongly advise people to think very carefully before ordering from this company.

I have been trying to communicate with Luvme since 25 April regarding the return of items I received. It has now been over a month of back-and-forth messages, repeated explanations, delays, and still no proper resolution.

The items I received fell far below the high standards this company advertises. In my opinion, they were no better than wigs you would find from an ordinary internet seller, except this company charges premium prices. I have spent over £270 in two orders, and at this point I have very little to show for it.

The packaging is high end, makes you think what’s in the box would be worth it.

I did keep one wig, which was lightweight, but it was exceptionally large. Although advertised as glueless, it still needed glue and possibly extra elastic to make it secure. I accepted that one and kept it not because I loved it but, because I had bought three and it was the better of the two, that, I needed for an engagement.

However, the other two wigs were completely unacceptable. They arrived in poor condition, damp, and with a foul smell, like chemicals mixed with wet dog. The simple straight wig looked and felt like old doll’s hair. The material felt cheap and unpleasant, not at all what I expected for the price.

I contacted the company through WhatsApp to arrange a return, but every time I messaged, I had to repeat the same issue again and again, despite the conversation already being there. They do not seem especially concerned about the customer experience or how much time and energy their process takes.

The return and refund process has now taken over a month and is still ongoing. I originally asked for a replacement, but after the amount of hassle, delays, and poor communication, I no longer want one. I want an immediate refund.
Please note you have to return the postage at your own expense and follow the process exactly so that they will credit you back. I think most people will have given up and kept them.

In the last 10 days alone, I have received several emails telling me my refund would be processed within 1–2 days, yet I am still waiting. This is unacceptable.

What makes it worse is that I continue to receive emails encouraging customers to post favourable reviews and tag the company and send proof that this was done in return for free points or to be a part of some vip group. If people hope to gain something in return these aren’t without influence. It makes me question how they have gathered so many positive reviews. I wanted to try them for myself, but I deeply regret it.

To be completely honest, a £39 wig I bought from a well-known internet marketplace looked better and has lasted me over a year. I have wasted money, time, and energy that I cannot get back.

As someone who is unwell and disabled, I wanted to feel good and look nice with this hair as they seem legit. this process has been especially exhausting. Consumer protection should mean customers do not have to fight this hard to get their money back when products are unacceptable.

Based on my experience, I would not recommend this company. The premium prices are not worth it, the quality did not match the advertising, and the customer service and returns process have been stressful, slow, and unreasonable.

The ease of ordering my wig was top notch. There are so many choices which makes it hard to choose.The delivery was timely and i got exactly what I ordered. I will continue to order from Luvme

Received my wig . Very pleased with the quality and the price. Customer service on point! Highly, highly recommend.

Venitra Clark

My package was stolen, they sent me another wig. the quality of the wig is perfect it holds a curl, when i told it out of the box all I had to do was put it on it didn’t need any modifications.

Very disappointed with this wig. The quality is nowhere near what was advertised. The hair sheds excessively, there are short hairs all over the wig, and the fiber feels extremely plastic and cheap. It tangles constantly after very little use and becomes difficult to manage almost immediately.
I was told to “condition” the hair, but this is clearly not a maintenance issue — it is a serious quality issue. A high-quality wig should not behave like this from the beginning.
The seller offered me only a partial refund instead of taking responsibility for the defective product. If I had wanted a plastic-looking wig with constant tangling and shedding, I would never have paid this price.

Wig came quickly. I love that t was precut and plucked. No hassle. From box to my head… literally. I get lots of compliments every time I wear it. This is my 3rd and favorite wig from Luvme.

As advertised

Love how hair feels he wants another color. Its light easy to put on. I have others and I love how i can wear this all day and not feel tight or a headache it feels so good

When my hair began to fall out, I was devastated as long, luscious hair was my signature look. I tried various wigs from different companies until I found this one by LuvMe which changed my life! It requires no styling; just take it out of the box and wear it. (I don’t use glue… I only apply a little bit of moose to create my own baby hair.) I bought this wig several months ago, and it looks even better as the curls loosen. The only reason I can’t give it five stars is that it’s often out of stock. This unique wig should always be available. The quality is excellent, and the lace is hard to detect, even with my chocolate skin tone. As someone who can’t cut or style hair, this wig improved my daily life and boosted my confidence. My main feedback is the inconsistent stock, which makes me apprehensive about trying another wig because if I like it, I won’t be able to keep the look up due to the inventory. Customer service is nice, and the price is semi-affordable for the average 9-5 working woman. However, if you find a style you love, don’t expect it to stay in stock long. Their wigs are lovely but unreliable, making it unlikely to maintain a signature style for long. Otherwise I love this wig and customer service has always been pleasant. I think that it’s also worth noting that the delivery is very quick as well. This is a five star company. The only thing I can say negative is they discontinue wigs a lot.

This was the first time I ever had to return a wig with Luvme hair and Wenta was professional and helpful providing me information and emphatic towards my failed purchase expectations. Wenta was quick to provide resolution options regarding the return process and provided helpful suggestions towards smaller size wig caps. I truly appreciate her for that. Thank you again Wenta.

The hair quality is very good.good texture no bad smell I really love it and the length also OMG 😍❤️

The ease of maintaining the look and no need to do any additional to the wig.

Unit is just as pictured. Received unit quickly. Very natural looking unit. I love the curl pattern and the color. So far, not disappointed. Will probably get another one for a back up

My exchange was handled quickly and professionally I was very satisfied with the transaction and my product I will definitely be making another purchase.

I purchased a beautiful Bob wig in March I've only worn it four times I've washed it and conditioned it twice I put it on today for the fifth time and the back of it was so matted I could not comb it so entangle I would literally have to take the wig off and soaking in water re-washing and condition it all over again human hair is not supposed to do this so now I'm wondering did I pay $119.27 to be embarrassed by this week from the front it's beautiful and I was getting so many compliments but I can only imagine what the people sitting behind me thought when they saw this big matted clunk of horse hair I would really like a refund or a wig that is actually human hair I have my natural human hair and it has never matted up on me and again I do not sweat so why did this week fail me I look forward to hearing from someone thank you forgive me for my lack of punctuation as I am speaking into my phone
Information
Order No:
#LM6040127

Order Date:
Feb. 28, 2026 19:10:00

Payment Date:
Feb. 28, 2026 19:11:49

Shipping Date:
Mar. 2, 2026 01:2

Ordering from Luvme was so easy and non stressful. The selections and value are phenomenal but delivery time was top notch! Thanks Luvme!

LuvMe's lace is what sets the bar. It is important to be able to hide the lace! My latest purchase of the 613 braided wig has me in awe. It makes me feel so normal after losing my hair to chemo.
I do hope that they try the fake scalp. That'll be a game changer!!

I have been waiting for the wand curl wig to be restocked and was verrrrrry nervous about the 22 inch length, due to I’m a long hair girlie!! Due to the Luvme team is diligent informing us of restocks through our email and text, I received a text it was back! I was super excited and ordered it immediately! It was delivered quickly! ommmmmg it did not disappoint !!! Sooooooft, no smell, full, fits comfortable on my head, curls bouncy😮‍💨

I’m telling you! In love already!! .. sooo happy and pleased 🥰🎀🔥👑

I will forever order my wigs from Luvme. I have tried other companies in the past, but after experiencing their wigs, I will forever be a customer! The best quality, hands-down!

I’ve been a customer for over 6 years, and the quality of your product is unmatched. I have never had an issue with any products I purchased from LUVME.