Despite being vastly different time zones, response time was incredibly fast. Shipping was really quick as well once shipped and I had no issues with customs. Bag is exactly as described with all orig... See more
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Luxbags is a Hong Kong- and France-registered purveyor of authentic pre-owned designer handbags and accessories. Luxury fashion is aspirational, yet often remains out of reach. Waiting lists at fashion stores, limited editions, prohibitive pricing, and a second-hand market plagued by counterfeits and snobbish or indifferent customer service can frustrate your aspirations. At Luxbags, we aim to be different: we believe that luxury should be shared, not hoarded. Our vision is to empower, not to gatekeep. We offer a sustainable and accessible pathway to iconic handbags, minimising environmental impact while maximising style. Our mission is to provide exceptional value on authentic pre-loved designer pieces and deliver unparalleled customer service, becoming your trusted destination for pre-loved luxury. We curate a collection of inspiring pre-loved treasures that empower you to own your dream bag and fulfil your aspirations in fashion and beyond. We also engage professional cleaning and restoration services to give our bags a makeover before they go to their next owners. We believe that these bags all deserve a second chance at being cherished by a new owner, and we invite you to join us on this journey of extending the lifespan of our favourite bags. As a business that is committed to promoting sustainability, we are always seeking new ways of reducing our environmental impact. By providing a space for stylish and sustainable fashion, we hope to inspire others to embrace the second-hand luxury movement and contribute to a more socially and environmentally sustainable future.
Contact info
Hong Kong
- jiaxin@luxbags.fr
- luxbags.fr
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Replied to 100% of negative reviews
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Great experience!
Wonderful buying experience! I scored a great deal on a rare vintage Dior Lizard Green Corset bag in great condition. Upon arrival, I noticed a small tear on the bottom of the bag, which wasn’t noted in the listing, only a stain in that area was mentioned. That said, the flaw is minor and doesn’t take away from the overall value, condition, or rarity of the piece. I’m very happy with my purchase and would definitely consider buying again in the future.
Very responsive
Very responsive. I reached out with specific request, was assisted very quickly. The lady found a bag that I was looking for and it was delivered to me even earlier than expected.
Second purchase from Luxbags
Second purchase from Luxbags! Really love the personable communication. Just a caution tho if you are purchasing from the US to monitor the tariffs rates as it is ever changing. I did get a hefty duties, but, that is to no fault of Luxbags.
Great vintage purchase
Bag came wrapped with care. It was in excellent condition. Very pleased with the site in general. Will likely order from here again.
Accurate descriptions
Accurate descriptions, amazing customer service. They are reliable and trustworthy.
Bottega Veneta Hobo
I am so thrilled I came across this website to begin with. The selection of bags is outstanding. My purchase was easy, I was updated with tracking information, and the bag arrived quickly and in perfect condition. I love my new Bottega Veneta Hobo bag and have already recommended this website to others!
Another beautiful handbag
This is customer service at its finest. I received my authentic Bottega lightening fast and in perfect condition, just as described. I am truly a customer for life!
Perfect Prada
Fast delivery, great expertise and nice communication - what else can we hope for? The bag itself is almost new. I will come back for a Chanel in due time.
Authentic and Highly Recommended
I am very happy and satisfied with my Loewe Puzzle Bag. The owner sourced it very fast and was delivered promptly without a hassle.
Great communication and an even better…
Great communication and an even better bag! Authentic and very fairly priced, I highly recommend anyone purchase a bag from here!
the saler is amazing the bag looks brand new
the saler is amazing the only thing is she forgot to ask ups to require a signature and i live in a building where alot of package get stolen and she didnt do it but i got my purse so its all good she was patient and cooperative with me and was prompt with my questiin and research the duty fees were really cheap to so she did a really good job on that as well and the bag looks brand new im very happy and would refer this website to ll my loved ones without hesitation im located in canada and the deliver only took a few days
Everything was perfect
I’m in love with my new bag! It’s exactly as described and delivery was smooth, couldn’t be happier. Thank you!
The store offers a stunning collection
The store offers a stunning collection, and although I couldn’t receive my bag due to some customs issues, my overall experience was excellent. Communication was seamless, and the refund process was impressively quick. I look forward to purchasing more bags from you in the future!
Good condition bag, different color
The bag arrived in good condition, however the colour and size were not what I had expected. I ordered a Dark Brown bag and received something more Dark Purple. Be careful since their return policy is not actually 14 days, it’s 3 days from delivery!
I will definitely be ordering from here again
Incredible customer service and very fast shipping. I am in love with my new bag !
Just Fabulous!!
This is my third purchase from Luxbags and once again they did not disappoint!! My item arrived so quickly and in even better condition than I expected! Gorgeous bag!! Jiaxin was super helpful, patiently answering all my questions and making the entire process hassle free and enjoyable! Many thanks
Very happy with my purchase
Bag in excellent condition as described. Jiaxin is very responsive. The whole purchase experience was really good from agreeing on price, choosing preferred shipment and fast delivery.
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