Luxe Cheshire Reviews 371

I have now sold 4 bags over the last two months with Luxe Cheshire. One selling within an hour!
Selling was easy, the photographs taken were professional and the social media coverage was consistent.
⭐️⭐️⭐️⭐️⭐️
I have also purchased from Luxe as when I went to deliver my bags to the shop I couldn’t resist the beautiful shoes they had in stock x

Stress free selling and buying with Luxe Cheshire all the time - had been clearing out my wardrobe from time to time and Luxe Cheshire had always been excellent in helping consign my beautiful bags. I’ve consigned one bag to another reseller before and it didn’t get sold for 5-6 months, but got sold in 1 day after I sent it to Luxe Cheshire! Also bought from them before for a Chanel brooch and all excellent and as described. Communication has always been prompt and clear, plus payment has always been on time, and the whole team have been friendly and lovely. Highly recommend this company for rotating your luxury items!

I sent a designer bag here to be sold, despite the fact that they would take 40% of the sale price. It didn’t sell and so I had it returned, it has arrived back with a broken buckle. Contacted them and they’ve denied any involvement, offered me no support and are now just ignoring my messages. Awful

Bought some sunglasses and am delighted with them. Arrived the next day and great condition

Great service will definitely be going back

Excellent professional, friendly service.
Good prompt communication.
Would use them again.

After purchasing an item At £1,100 I noticed there was a 10% discount code.. I emailed them straight away explaining that I didn’t know the deal was on & could they acknowledge it.. & I didn’t even receive a reply.. this was my 4th purchase from this company & was saddened with this poor service.

Having read the response from Luxe… I can confirm that I sent the email to them on the 18th April at 21:32. This was sent immediately after I made my purchase. I cannot be held responsible if they don’t read their emails.
I believe their response to my review on trust pilot to be very poor.

Such a lovely experience from choosing which bag, so many gorgeous ones to choose from, to arranging delivery on time . When it arrived it was packaged so beautifully. It was an absolute delight. Can’t recommend luxe Cheshire enough.

2nd time I’ve bought an item from here ,, and been delighted with description and item when received ,, highly recommend

Always a fab service with Luxe Cheshire xxx will be sending you some more gorgeous items next week and I LOVE my recent purchase xx

Bought an LV bag for the wife last week as a secret gift and really kept my fingers crossed that the item will arrive as per the description as i hadn't used this company before.....
It was faultless and i now have serveral brownie points, thanks to Luxe Cheshire :)

Absolutely love my new Chanel 😍 quick delivery, packaged perfectly, great communication. Hardest part was waiting for it to ‘drop’ on the Monday.
😘 until next time
Thank you x

I was extremely happy with my purchase from Luxe Cheshire. The order can within two days and was perfect. I will definitely be ordering from them again x

My 2nd purchase with Luxe Cheshire. Communication is great, description of item is on point. I bought the Chanel WOC and it’s beautiful

I bought the classic Chanel flap with silver hardware in the size Medium. I’ve been looking for the gold hardware for a very long time but when I came across this bag I knew I had to buy it. It looks brand new, all description on the website was exact to what the bag looks like, Luxe Cheshire we’re so helpful and very quick at answering my questions. Payment was easy and the website was very easy to use. Deffo will be buying again.

A very personalised and efficient service that made for an enjoyable experience. From the telephone call to check details, confirmation messages and personalised postcard, communication was clear and highly responsive. I received my gorgeous bag before expected and it was exactly as described. I would highly recommend Luxe Cheshire and will cherish my preloved handbag.

The ordering process was easy.
I would have given them 5 stars but their courier let them down. And it’s all part of the customer experience. Although not entirely their fault.
The item arrived in excellent condition. I don’t think it had been used at all.
The hand written card was a lovely touch. The customer service I received and the timely responses to my queries throughout was worth 5 stars.

I ordered a Bottega Veneta bag and I must say the bag itself is perfect.
However, I was at first sent a wrong bag by accident and I had to return it & pay for the extra return shipping myself (was promised to be refunded but that didn’t happen). It delayed the delivery of the bag I ordered, and after many unanswered emails I had to find a phone number and ring them up. Once we spoke on the phone, Luxe Cheshire arranged a super speedy delivery, and I’ve finally received my bag two weeks later.