Luxe Cheshire Reviews 371

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often describing items as beautiful, immaculate, and in perfect condition, exactly as advertised or described. The staff receives high commendation for being helpful, knowledgeable, friendly, and providing excellent communication, making the purchasing process a pleasure. Reviewers frequently highlight the efficient and speedy delivery service, noting that items are well-packaged and arrive promptly. The overall service is consistently described as professional, smooth, and first-class, with many expressing their intention to make future purchases.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as immaculate,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Service

Consumers consistently report positive experiences with the service, describing it as amazing, swift, and... See more

Quality

Customers consistently report positive experiences with product quality, frequently describing items as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a beautiful Chanel tote shopper for my wife’s birthday along with some Hermes boots. Both items were as advertised and the luxe Cheshire team were really helpful answering my questions. Well pa... See more

Rated 5 out of 5 stars

I made my first purchase with Luxe Cheshire and I would definitely recommend and I will definitely be buying from them again. The bag was an excellent price and was sent out really quickly. It was r... See more

Rated 5 out of 5 stars

I wanted a vintage Chanel bag for my wedding day. The girls were so helpful and showed me lots of options, talked through the chances and I am absolutely delighted with my choice. And I am so excited... See more

Rated 5 out of 5 stars

Absolutely gorgeous ladies it was a total pleasure purchasing a bag from this store. I was reassured with all my questions answered professionally . I choose to collect my bag from their beautiful sto... See more


Company details

Written by the company

Buy and sell authentic pre-loved designer items. We have a showroom based in Cheshire by appointment only.


Contact info

4.9

Excellent

TrustScore 5 out of 5

371 reviews

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Rated 5 out of 5 stars

Selling

I have recently sold a Louis Vuitton handbag with Luxe-Cheshire and can’t praise them enough for being so professional throughout the process i would highly recommend them and will be definitely using their excellent services again

17 February 2023
Unprompted review
Luxe Cheshire logo

Reply from Luxe Cheshire

We’re so glad you’re happy with the service you’ve received and we look forward to working with you again Alison.

Rated 5 out of 5 stars

Stress free selling with Luxe Cheshire

I would highly recommend Rebeka and the team at Luxe Cheshire.
I have sold a few bags with them and they have been so helpful and informed me along the way as to how things are going.
Very easy process and nice to get funds transferred into my account when a sale is complete.
Would highly recommend for a stress free process if you’re thinking of selling

17 February 2023
Unprompted review
Luxe Cheshire logo

Reply from Luxe Cheshire

We’re so glad that you’re happy with the service you have received and we look forward to working with you again in the future.

Rated 5 out of 5 stars

5 stars to luxe cheshire

Was recommended to Luxe Cheshire by a friend.
There service and communication has been 5 star from the beginning.
They have sold most if my items I sent and will definitely use again.
Would highly recommend.

17 February 2023
Unprompted review
Luxe Cheshire logo

Reply from Luxe Cheshire

We’re so glad that you’re happy with the service you have received and we look forward to working with you again in the future Sally.

Rated 5 out of 5 stars

Superior Service

I have used Luxe Cheshire several times to sell my items. They are easy to deal with and reply quickly to messages. My items have sold quickly at competitive prices with fair commissions and I have been paid promptly. Experience is exemplary from start to finish

29 January 2023
Unprompted review
Luxe Cheshire logo

Reply from Luxe Cheshire

We’re so glad that you’re happy with the service you have received and we look forward to working with you again in the future Becky.

Rated 5 out of 5 stars

Fantastic service!

I have bought 2 bags and sold 2 through Luxe Cheshire, I couldn’t be happier with my experience! The bags are excellent quality, accurately described and great value. The service I received was brilliant, Rebeka went above and beyond to ensure I could purchase my dream Chanel bag! Even opening the showroom for an evening appointment. 10/10 would recommend this company!

25 January 2023
Unprompted review
Luxe Cheshire logo

Reply from Luxe Cheshire

We’re so happy to have sold you your dream bag Katie.

Rated 5 out of 5 stars

Amazing !

I used this company for the first time and i can not recommend them enough! the whole process was so easy and the customer service was amazing. I was kept well informed the whole way through and my bag sold in a day ! the best luxury selling platform i have ever used ! Thank you

17 January 2023
Unprompted review
Rated 5 out of 5 stars

Luxe Cheshire

I am super happy with the buying and selling process from Luxe Cheshire! I sold my chanel bag through them and sold extremely quickly with payment received at the end of that week!

I have also purchased from Luxe Cheshire and super happy with the bag received, it's beautiful! The comminication is excellent, always responsing back to my queries quickly and keeping me up to date. Will definitely be using them again to buy and sell 🥰 Thank you ladies!

15 December 2022
Unprompted review
Luxe Cheshire logo

Reply from Luxe Cheshire

We’re so happy that you not only sold your beautiful Chanel bag but managed to purchase a bag that you wanted too!

Rated 5 out of 5 stars

Wonderful service & products

Couldn’t recommend Luxe Cheshire enough. I have received my first purchase from them this week and I couldn’t be happier. My Chanel bag is exactly as described/photographed, in immaculate condition and the box even came wrapped with a bow which was lovely. All communication was smooth and any queries were responded to immediately. Will definitely be buying from them again in the future. Thanks again girls x

14 December 2022
Unprompted review
Luxe Cheshire logo

Reply from Luxe Cheshire

We’re so happy for you, enjoy your beautiful Chanel bag.

Rated 5 out of 5 stars

Excellent website and great service

Excellent website and great service. Rebeka and her team were very responsive and super to deal with.

1 December 2022
Luxe Cheshire logo

Reply from Luxe Cheshire

We’re happy that you enjoyed our service, we look forward to hearing from you in the future.

Rated 5 out of 5 stars

The girls were all really friendly very…

The girls were all really friendly very professional I was kept up to date all the time very happy with them selling my bag on behalf of me would definitely recommend and use again 🫶

2 December 2022
Unprompted review
Luxe Cheshire logo

Reply from Luxe Cheshire

Thanks Amanda we're so glad your beautiful bag sold so quickly.

Rated 5 out of 5 stars

Quick delivery.Nice and neat…

Quick delivery.Nice and neat packaging.Personal thank you note attached.
Keep up good work

21 November 2022
Luxe Cheshire logo

Reply from Luxe Cheshire

Thank you Kristine, we feel the personal touch makes all the difference, enjoy your beautiful purchase.

Rated 5 out of 5 stars

Excellent

Excellent
Thank you

24 November 2022
Luxe Cheshire logo

Reply from Luxe Cheshire

You're very welcome, thank you for supporting sustainability.

Rated 5 out of 5 stars

First Chanel bag

Just received my first Chanel bag after great communication and service. I love it and would recommend Luxe to my friends 💓

28 November 2022
Unprompted review
Luxe Cheshire logo

Reply from Luxe Cheshire

We are so happy for you Alexandra, enjoy your beautiful pre-loved Chanel bag.

Rated 5 out of 5 stars

First time buyer…Will definitely be back

Received my first purchase and it was just perfect! Exactly as described and quick delivery. Already looking forward to making another purchase. Would definitely recommend x

23 November 2022
Unprompted review
Luxe Cheshire logo

Reply from Luxe Cheshire

Thank you, we look forward to you shopping with us again.

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