Kelly was the BEST! Soo incredibly helpful, answered all of my crazy questions, helped me think about the possibilities for installation in the Loft, helped discern which color, stayed with me for ov... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Help with finalizing orders, if the order quote didn't come from the person handling the order, any salesperson was happy to help finalize the purchase. Questions are answered honestly and thoroughl... See more
Beautiful inventory of unique pieces and easy to navigate website. Payment smooth and secure. Look forward to receiving my item. Edited to add:I received the vase sooner then expected and it is even... See more
Spent two days surfing the internet. Persistence paid off finding LuxeDecor. Kudos for your webmaster. Site great! Easy to navigate. Response to online chat sealed the deal.
Company details
Information provided by various external sources
Welcome to LuxeDecor. LuxeDecor is the premier online showroom for luxury home decor & outdoor furniture, lighting, rugs, and home decor. Shop LuxeDecor Now!
Contact info
North Michigan Avenue 980, 60611, Chicago, United States
- luxedecor.com
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Fast and extremely helpful
2 March 2026
Unprompted review
Very knowledgeable customer service
Very knowledgeable customer service. Verified fixtures were in stock. Created a quote that made checkout quick and simple
27 February 2026
Excellent service beautiful product
I need support in purchasing a floor lamp I was able to chat and speak with someone to get what I needed. I received a quote and then was easily able to purchase. Very professional. I haven’t received the lamp yet so I can’t speak to the products quality.
27 February 2026
Good Work!
I wasn’t expecting to connect with a real person so quickly, but Grace assisted me right away. She was very polite, professional, and responded promptly to all of my questions. I really appreciated the excellent customer service.
27 February 2026
Unprompted review
I'm not happy with the shipping dates…
I'm not happy with the shipping dates that appeared after I placed my order.
26 February 2026
I talked to a gentleman over the phone…
I talked to a gentleman over the phone twice before I placed my order, he was nice and very friendly, the gentleman I spoke to today wasn’t as friendly.
26 February 2026
Great customer service
Great customer service. Efficient and friendly. Helpful and knowledgeable.
21 February 2026
Unprompted review
Great help plus additional discount from online pricing!
I referenced a pendant lamp that I own and love. Requested a coordinating fixture that was larger than the one shown. CS came back quickly with a perfect lamp and offered an additional discount from the on line price. I’ll use this website again!
21 February 2026
Unprompted review
sales rep Jun was extremely helpful.
I contacted the company with the question and sales rep Jun was extremely helpful.
20 February 2026
Quick response
Quick response, found a solution and helped for an easy transaction.
20 February 2026
Unprompted review
Excellent customer service when calling…
Excellent customer service when calling to ask questions about product I was interested in ordering. Kelly answered all my questions and made sure my order was correct then sent me a quote so I could finish placing my order. First time ordering with company, looking forward to getting my new patio furniture just in time for spring.
19 February 2026
Website has excellent UI
Website has excellent UI. Items were easy to filter. Descriptions and specs were easily accessible. Super simple to curate items needed. Vast selection!
18 February 2026
The company offered excellent pricing…
The company offered excellent pricing and consistently high-quality products. The order and delivery process were seamless. I am elated with the quality and style of my new furniture!
4 August 2025
I frequently shop at Luxe Decor
I frequently shop at Luxe Decor. The quality of the merchandise is excellent. The Request a Quote option offers real value and the customer service is amazing.
16 February 2026
Kelly was very knowledgeable
Kelly was very knowledgeable and patient. She helped me very much with my issue...
16 February 2026
Unprompted review
Finding what I want in a product.
15 February 2026
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