Luxe To Kill Reviews 769

The items are so beautiful and customer service was great.

Very helpful staff and sorted things quickly.

I wanted to double check my order was received so I sent an email and did not expect to get a reply within the same hour! That never happens, really impressed with his service today - thank you

Ordered a matching set and received it within 3 days so happy with the speedy service. Sizing was a bit off, I'd suggest sizing up especially for bottoms.
I exchanged my bottom and sent a follow up to their service customer care. Received a response same day, happy with service and quality so far

Very fast and very friendly and easy to communicate with!

Amazing customer service! Thank you so much! I like fast replies!

Great customer service experience! They came back to me straight away and my problem was dealt with quick and accordingly! Definitely a brand I will be shopping with regularly!

Made an order with Luxe To Kill and the top didn’t fit me :( The customer services were amazing! They helped me through every step in the process of an exchange and got a new size to me next day in time for my holiday! 😍

Quality is insane and outfits are out of this world!!!

Products are unique and reasonably priced had a issue which took 2 weeks to resolve but overall I would re order

Love everything I have bought! The quality is good and this is my new fav spot to shop at.

The fit is perfect & the quality is amazing!

I placed an order on April 8. Order remained on confirmed for a long time. I contacted customer service and asked about the status of my order. I received a response within two hours. Super nice. Normally they deliver within a week (living in the Netherlands). Quality is super good! Love it

Very quick response and excellent service ,and helped with my query efficiently,thank you.

Very helpful very quick response due to me incorrectly putting my address down when I made a purchase! Thank you again for ur help very nice people x ☺️

My package was shipped out very quickly and arrived in great quality. The clothing is amazing and the people behind Luxe to Kill are so nice!

I sent an item back as the skirt was a little shorter than expected. I had no email to confirm they had received parcel so I emailed them. Since I had no reply I then messaged their Instagram who said they’d investigate 10 business days after the parcel was sent. It had been 10 business days but they claimed it landed on the 18th which is not correct as the proof of return I sent stated it was delivered to them on the 31st March.

I then disputed this in PayPal because I was worried that I wasn’t going to get my money back. I sent over proof of return which was also tracked, so it was clear the parcel had been delivered however they still claim I haven’t returned it and are refusing to give me my money back! The item was not cheap and I’m still hoping I can get money back. They were being incredible blunt on PayPal as well, very poor customer service and won’t be shopping again and recommend others avoid too. Wish I had read the review prior to my purchase as others seem to have the same issue.

Super efficient and fast responses!
Definitely recommend shopping with Luxe to kill!

When I had to email them, they got back to me straight away and were very helpful! I ordered some cargo pants which looked great on and good quality! Overall happy with my product and service. Will definitely be ordering from them again.

Clothes are amazing
Customer service always so good